• Score Jewelry

Score Jewelry

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Overview

Score Jewelry has a rating of 2.7 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Score Jewelry most frequently mention tracking number problems. Score Jewelry ranks 24th among Custom Jewelry sites.

  • Service
    108
  • Value
    103
  • Shipping
    105
  • Returns
    101
  • Quality
    103
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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6
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How would you rate Score Jewelry?
Top Positive Review

“Beautiful Ring!”

Mikhail S.
6/13/21

The design is beautiful and it has an incredible uniqueness that we could not have found anywhere else! Unfortunately, I ordered the wrong size, but Score told us that they will send us a new one in the correct size and all we need to pay for is shipping!

Top Critical Review

“Scam”

Veronica K.
12/1/23

I ordered 3 months ago! They took my money and never sent anything! I have contacted them 4 times, only to get 1 response back asking my information then poof they disappear again. Do NOT give these people your money. Essentially, your giving it to them to provide you with nothing!

Reviews (129)

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customer service (25)
Thumbnail of user rockybaby0481
Canada
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I ordered 3 months ago! They took my money and never sent anything! I have contacted them 4 times, only to get 1 response back asking my information then poof they disappear again. Do NOT give these people your money. Essentially, your giving it to them to provide you with nothing!

Thumbnail of user mikhails33
California
1 review
0 helpful votes
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June 13th, 2021

The design is beautiful and it has an incredible uniqueness that we could not have found anywhere else! Unfortunately, I ordered the wrong size, but Score told us that they will send us a new one in the correct size and all we need to pay for is shipping!

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Thumbnail of user carlosj148
New Jersey
1 review
0 helpful votes
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September 13th, 2021

Absolutely amazing customer service! Was quick to correct an error that was essentially MY fault and then resized my ring just as quickly. All while being polite and professional about the whole thing. 11/10 would shop here again!

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Thumbnail of user isisk7
Florida
6 reviews
1 helpful vote
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October 25th, 2021

These rings are absolutely beautiful. They fit both of us perfectly. The color on the inside was not as vivid blue as the picture showed, but we love them! We cannot wait until we get to wear them for good.
I did have a question while ordering and it was answered very quickly.
Thank you

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Thumbnail of user williamm2992
California
1 review
0 helpful votes
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July 4th, 2021

These guys are awesome! They made a custom ring for my fiance with a custom logo. Unfortunately, we didn't get him the right size, so they made him a second ring just for an additional shipping charge! The craftsmanship was great. The shipping takes a little time, as it's coming from China, but well worth the wait! Thanks so much! Would do business with again!

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Thumbnail of user brianh1885
District of Columbia
1 review
0 helpful votes
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July 4th, 2021

"Received the ring extremely fast! It came much quicker then I thought (less then two weeks) and it's absolutely beautiful. The craftsman ship is next to flawless and the engraving is beautiful too.
The ring was slightly too big and when I contacted the seller he was amazing to deal with. Customer Service was impeccable and we are getting a replacement straight away!

Thank you for being so awesome Jonathon"

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Thumbnail of user elisabethm119
Washington
1 review
0 helpful votes
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October 25th, 2021

My husband LOVES the unique wedding bands we chose from this shop and the quality is awesome. Jonathan was exceptionally helpful when I had accidentally ordered a half-size too large, and offered to replace it for us. I will definitely be recommending and purchasing from him in the future.

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Thumbnail of user christianb388
Bangladesh
1 review
0 helpful votes
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October 28th, 2021

They did an amazing job on my and my husband's Wedding bands! I had a custom request to have our band colors inverted so they'd match but be different and they had no trouble with that or the engraving inside! Both rings fit perfectly and are a high quality.

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Thumbnail of user adamm934
California
1 review
0 helpful votes
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July 16th, 2021

My boyfriend lost a ring similar to this one a few months back and was distraught about it. Not only did this store have exactly what I wanted in a product, but was made out of very good materials and had a flawless design of my boyfriends favorite video game. I definitely recommend shopping with them, and I would also like to buy more things from them in the future.

Thumbnail of user benjamins476
New York
1 review
0 helpful votes
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November 21st, 2021

I received these rings today and will say they exceeded any possible expectations I had. The quality was stunning and sturdy. Study in a great way all while being so comfortable while wearing it. The owner response time to answer questions has been truly customer focused. I wish all businesses went back to customer service like this owner had displayed. They have earned a customer for life. Great Job

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Thumbnail of user davidj2029
Nevada
1 review
0 helpful votes
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July 13th, 2021

Love the custom-made ring I ordered. Jonathan was really easy to work with and very personable. Quick responses to all my questions. Made me feel really good about my purchase. Item was better than expected, and high quality. Pricing very fair! Would absolutely purchase from these guys again!

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Thumbnail of user barrye146
Texas
1 review
0 helpful votes
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July 1st, 2021

Our custom ring came out great. The shop took their original design for their Labrador and pheasant design and incorporated my fiancé's English Setter and grouse instead. They seller was very responsive. Great quality ring with a comfortable inside as well. Thank you!

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Thumbnail of user robertc4875
Colorado
1 review
0 helpful votes
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November 18th, 2021

The rings are absolutely beautiful, we got them both in custom sizes so the order took longer than usual but we had no problem waiting for them. Jonathan was quick to respond to any questions I had in regards to our order and was very pleasant to speak with. I would definitely recommend this shop if you don't mind waiting a bit for amazing quality custom rings.

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Thumbnail of user jamesr3000
Bangladesh
1 review
0 helpful votes
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November 20th, 2021

These guys have been SO helpful! Their communication is above and beyond, they are so helpful. The ring is gorgeous, it is a nice heavy weight and the design is beautiful. My husband loves Lord Of The Rings and this blew away our expectations. I will absolutely be ordering again from here, i highly recommend them for jewelry and will be coming here first for any jewelry in the future!

Tip for consumers:
Good

Products used:
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Thumbnail of user edwardb816
District of Columbia
1 review
0 helpful votes
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July 4th, 2021

This was a great buy the quality of the ring is amazing and the engraving is very clear and beautiful. When I had a problem with sizing the customer service was quick to answer and hero me remedy my problem. I will 100% be buying from this shop again!

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Thumbnail of user andrewb1921
New York
1 review
0 helpful votes
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December 24th, 2021

Exactly as pictured and perfect ring for proposing in a movie theater, my fiancé is a film critic and absolutely loves it! I ordered the wrong size and messaged the seller, they immediately offered to send me a new one (just paying shipping) which I really appreciate.

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Thumbnail of user forests25
Texas
3 reviews
0 helpful votes
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July 16th, 2021

Shipping was quick! Absolutely LOVE the ring! Great customer service too! I ordered a size too big and didnt want to bother with shipping it back and restocking fee so I just ordered another because my fiance loved it so much! Jonathan contacted me and made sure everything was okay and to let him know next time and he will help take care of it. Recommend this company for sure

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Thumbnail of user sabiklams
Illinois
1 review
0 helpful votes
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July 14th, 2021

Bought for my husand as a wedding band and he absolutely loves it, but I bought it a size too big. Jonathan was more than willing to let me keep the over sized ring and ship me the correct one for the price of shipping. Lovely company, a delight to not only work with, but talking to him, he seemed sincere and was very helpful, should I ever need another ring, or if I have any friends who need them, I definitely will be sending them straight to him. Very happy.

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Thumbnail of user georgea326
Canada
1 review
0 helpful votes
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November 19th, 2019

We've been shocked with the quality of both the service and products we have received! We absolutely love the rings and the engravings matched exactly as how we sent them. Jonathan has been a humungous help! He has been with us every step of the way: from questions, purchase, and follow-up. Kudos to him! The size of my ring doesn't quite fit too well, but Jonathan assured me that I will get the right fitting ring, and we're working things out right now!

Thumbnail of user hp87
Arizona
2 reviews
0 helpful votes
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July 12th, 2021

Beautiful ring. Box is definitely pretty basic, but the ring feels very nice. And it's great quality. Had a heavier feel too it, which means it isn't malleable. Love it. Hope my future fiancé does too

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Thumbnail of user amandae543
Texas
1 review
0 helpful votes
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July 2nd, 2021

My Fiancé loves it and I am so excited to put it on him on our day! It is great quality and looks just like the picture. They contacted me before shipping to make sure they had the right address and were very polite. I would definitely order from them again!

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Thumbnail of user ashleyt491
Arizona
1 review
0 helpful votes
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November 20th, 2021

The rings were amazing! High quality craftsmanship, worksmanship, and materials. The seller was in constant communication throughout the process, and quickly answered any questions that I might have had asking the way. Highly recommend to anyone and everyone!

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Thumbnail of user oliviag176
Bangladesh
1 review
1 helpful vote
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October 28th, 2021

Jonathan was very easy to transact with and very accommodating of our requests. He was very patient as we made several changes to the text for the engravings. Score Jewelry makes really fine rings with attention to detail and great craftmanship. We received the rings earlier than expected and are very satisfied with them. Highly recommended!

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Thumbnail of user nicoleg846
California
2 reviews
0 helpful votes
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July 14th, 2021

Beautiful ring and a wonderful seller to deal with :) I had a few questions along the way and the seller was excellent at getting back to me quickly and answering everything. Thanks so much, I will recommend to all my friends :)

Thumbnail of user lairab
Bangladesh
1 review
0 helpful votes
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September 8th, 2021

I ordered this for my bf for an upcoming anniversary and it is absolutely stunning! I'm sure my boyfriend will love it just as much as I do I definitely recommend ordering from this shop, thank you Jonathan for the amazing ring!

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