business logo of ScoreSense

ScoreSenseReviews 1,777

3.8

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From the business

At ScoreSense®, empowering people with the credit insights, tools and personal support to make better-informed decisions about their financial lives is our sole focus. Having your credit scores is important, but understanding what’s behind them is critical. ScoreSense fills the gap that other credit score providers simply don’t.

Not only does ScoreSense provide all three credit scores and reports from TransUnion®, Equifax® and Experian®, we also analyze your latest credit data to show you which factors are most affecting your scores – and possible steps you can take to protect your credit. The ScoreSense app and easy-to-use tools equip you to understand your credit; credit alerts notify you of changes and potential threats; and a credit specialist is ready to answer your questions and help you make sense of your scores and reports, every time you call or chat online.

The ScoreSense team is available to answer your questions seven days a week at 1-800...


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ScoreSense Reviews Summary

ScoreSense has a rating of 3.8 stars from 1,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.

This company responds to reviews on average within 3 days

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Hawaii
1 review
0 helpful votes
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3 star
May 7, 2024

Need better score and work on clear out the negative items.

Date of experience: April 26, 2024
Delaware
1 review
1 helpful vote
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Easy
May 7, 2024

Very good website for credit score and easy to use

Date of experience: April 26, 2024
Ohio
1 review
0 helpful votes
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These people basically stole money from me and did not provide any service. I was on the website for about 30 mins before I was kicked out and then when I tried to log right back in they had suspended my account and was trying to charge my card for $29.95 which is the amount you pay after the trial period however I had only used the service for 30 mins. I called to speak to a representative and was denied a refund as well as he tried to get me to stay with them. This website is a total scam and they are thieves! DO NOT USE THIS SERVICE! I REPEAT DO NOT USE THIS SERVICE UNLESS YOU WANT YOUR MONEY STOLEN!

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 23, 2024
New Mexico
1 review
0 helpful votes
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Great
April 22, 2024

Easy fast and very pleasant experience overall no issue as of yet.

Date of experience: April 12, 2024
Oklahoma
1 review
1 helpful vote
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False advertising
April 22, 2024

This was supposedly a free credit score check but ended up being a monthly 30 dollar sub that is not worth the price paid. Also, you have to cancel by either calling or chatting online which is more of a hassle than it should be.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2024
California
1 review
0 helpful votes
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Too Early to Rate
April 22, 2024

Too Early to rate because have only seen scores not detail reports or how to download.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2024
New York
1 review
0 helpful votes
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Ease of Getting Information
April 22, 2024

It was quick and easy to sign up and to obtain my scores

Date of experience: April 12, 2024
Georgia
1 review
0 helpful votes
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4
April 22, 2024

I got score but not report or sent to my email and what is the number call cancel

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2024
California
1 review
1 helpful vote
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Easy
April 21, 2024

Would like to know how I can raise my score. I'm on social security so fixed income

Date of experience: April 11, 2024
Minnesota
1 review
0 helpful votes
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5
April 21, 2024

Ok little concerned about my personal information being out there…

Date of experience: April 11, 2024
North Carolina
1 review
0 helpful votes
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Don't like it
April 21, 2024

Want to c want to cancel subscription I don't like it and it won't let me cancel it

Date of experience: April 11, 2024
Georgia
1 review
0 helpful votes
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Credit Score
April 21, 2024

OK, enter at least 50 characters. OK. OK, enter at least 50 characters. OK.

Date of experience: April 11, 2024
Puerto Rico
1 review
0 helpful votes
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Estoy muy feliz por toda la información detallada qué recibido gracias

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
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Fast score check
April 21, 2024

Fair and quick way to review your credit b and scores.

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
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Terrific, but costs too much.
April 21, 2024

Great, but not worth $30 a month. I will be terminating my subscription

Date of experience: April 11, 2024
Texas
1 review
0 helpful votes
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Good experience
April 21, 2024

It was quick love it,great customer service online was very extensive report

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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Bait and switch
April 21, 2024

I got my scores easily but only by giving my credit card details, supposedly for a $1 refundable payment, but then only by also committing to a free week that defaults to a monthly charge. So -- NOT free as advertised.

Date of experience: April 11, 2024
Washington
1 review
0 helpful votes
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Great
April 21, 2024

Everything processed in a timely matter, and there were several discrepancies in my report to be corrected.

Date of experience: April 11, 2024
Hawaii
1 review
0 helpful votes
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5star kind services
April 21, 2024

Great service sign up today narrowed everything down made things clear and understandable.

Date of experience: April 11, 2024
Minnesota
2 reviews
0 helpful votes
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FAST SCORE
April 21, 2024

Just fine. Please don't waste my time requiring me to type 50 words to describe my experience.
It is time consuming and I believe you are inconsiderate to require it.

Date of experience: April 11, 2024