ScreenwiseTrends

A year ago I joined this survey panel and a guy came to my house to install a device on my tv to just track what I watched. He also put a plug in on my computer amd said I'd get £2 a month plus £24 after a year for virtual doing nothing.
Right, this sounds good. A year has passed and I can't log into Kantar the parent company of Screenwise. I emailed them and phoned them. They never replied to the phone call but I got an email saying they have no record of me but they would send me a Jiffy bag for the return of the hardware. Ok I want £48 as it must be worth more than that. They say we can't pay you unless you have a panel number. I was never given one. I used my email address and my standard password I use on survey accounts.
It looks like they are a scam if you look them up on Trustpilot they get 1 star. I shall await payment and if it does not appear the hardware will be returned not in the condition I received it in as my microwave does not take prisoners.

Screenwisetrends is OK as long as you connect the maximum number of devices to your account and get so $3 a week simply by handing over your browsing history and habits. Of course, if you're privacy minded, then that's not for you.

Besides privacy issues, one thing that's annoying is the VERY SLOW payment process. It takes a LONG time to accumulate enough to request a reward. Even worse, it takes up to 6 weeks to receive the reward. Worst is that sometimes Screenwisetrends does not send the reward even after 6 weeks. So, you have to write an email telling what's about the reward you ordered. Until nowk I get my reward then but it's an extra hassle. I think people deserve better than that: You waited enough to get the minimum balance accumulated, yet waiting up to 6 weeks?! Kind of lame service IMHO.