Scrubs and Beyond has a rating of 2.0 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Scrubs and Beyond most frequently mention customer service, tracking number, and return label problems. Scrubs and Beyond ranks 53rd among Uniforms sites.
You have two amazing ladies in this store Jeannine and Vera. They have great customer service they were very helpful with everything I needed today I will be returning back at this store all the time for my scrubs
If I could give a 0/5 I would. Avoid this site at all costs. I placed an order 8/26 and 1 week later, no shipping email. Fast forward to 2 weeks, the company stated they will put me on the cancellation list due to it being on "back order". ONE MONTH later, I get an email stating it shipped. I call them and tell me there is nothing they can do about it. Normally, I wouldn't care, however I needed this for school and it's way past the deadline. Unbelievable company!
I ordered 3 scrub tops on August 12 th and as of the 19th they never shipped. I called Customer Service to see why they never been shipped and he said he didn't know l. So I canceled the order.
Thank you for the hero discount!... Needed to return scrub pants, not enough pockets, unable to tell from website pictures
Detailed email answer to my email
They had scrub top in the color and size I wanted, plus good price
They had scrub brand in the color and size I wanted
Brenda was awesome! Helped me find the colors and styles and thwy fit perfectly! Great place to shop for scrubs.
Placed an order for one jacket and three tops on July 23rd. I specifically needed the three tops before August 5th, and according to their website, total transit time for shipping was 4 to 6 business days. All four items ordered showed in stock. I received a shipping confirmation on July 24th saying the jacket had been shipped but no mention of the three tops. On July 28th I sent an email to customer service inquiring about the remaining three items. To date, I have yet to receive a response. I called the customer service number on July 30th to ask why my other three items were not shipped and they could not find my order. I was placed on hold and finally told to call back in an hour because their computers were "in maintenance". I magically received a shipping confirmation in my email shortly after and after calling. I called again to find out what the delay was. My items were supposed to be delivered by July 31 at the latest. The representative told me the items were on backorder. I informed him that I had specifically checked to make sure the items were in stock before ordering. All he could say was that the computer had made a mistake. Now my items will be delivered three days after I needed them. I would return the entire order for a refund but after reading this company's complaints on the BBB, it's not going to be worth the hassle. Will never make another purchase from this company.
Even personalized scrub tops shipped very quickly and good quality! I have gone back to order more as they are awesome!
Dear Jirishhawk, thank you for sharing your feedback!
Denise was a great help helping me find my scrubs going over and beyond with everything I asked. Without any complaints.
This is the first time purchasing jogger scrubs. It gets too tight after the knee. I am returning all my scrubs.
Girlfriend recommended it
Girlfriend recommended it
Gf recommended it
Gf recommended it
Very easy to place this order. I received my order in 2 days. I was very impressed with the whole experience. A lot to choose from and good quality.
Needed scrubs for work.
Starting back to work in 3 weeks.
Needed scrubs for work.
Starting back to work in 3 weeks.
Ordered scrubs and they didn't fit. I returned them and they won't give back the shipping. So I'm out $16.
Easy and fast. Great reviews. Good price it was mostly for the comfort and pricing. The design was very nice as well
Doctor recommended
Comments on how comfortable they were.
I brought for my mother. She was finding it hard to find comfortable shoes. She's 85 so the doctor recommended these as she / the doctor wears them and stated how comfortable they were.
Doctor recommended
Comments on how comfortable they were.
I appreciate the size being true to size. The style is perfect for me. I really love these new pants. The price was reasonable.
I always shop at the Westland store, the girls that work there are always nice and the store is always clean.
Dear Wanda, thank you for sharing your feedback!
Tosha was very helpful and friendly! She helped us find everything we needed a in a very timely manner.
I visited the new 774 US 1 North Iselin branch and had a terrible experience. I always buy my uniforms from scrubs and beyond but not anymore from today. I live at Monmouth Junction and I needed scrubs for work so I went to the Woodbridge Mall to get scrubs from them and they were no more there. No signs or indication that they have moved so my wife called them and we were told they are now at 774 US 1 North. The following day after church I put the address into my GPS and it took me to Edison, 774 US 1 North which was around a car dealership. So I called them and a young lady answered and I asked for their directions and they Lady told me she does not know the area so she could not help with directions but they are at 774 Route 1 North Iselin, so I put that in instead and it took me there finally about 5-6 miles away, got there 5:06pm and there was this Lady with another man inside, shop was locked. She saw me and came out and told me we just closed the register, we close at 5:00pm. So I asked her do you remember me calling you about 10 minutes ago, why didn't you tell me you were closing so I will turn around and come back tomorrow? She just told me oh sorry about that, you can come tomorrow. Really! And there was somebody else in the shop instead of wasting my time on the phone she could have handed the phone over to the other guy to help with directions, perhaps I would have made it. That is sub-standard service and I believe if it were their own business they would have handled it differently but, to hell with my money because they will get paid anyway. There are more serious people looking to do the same job.
Tip for consumers:
Closing time
Products used:
was not able to purchase
Hi Bertrand,
Thank you for sharing some feedback. We apologize for the inconvenience of our store relocating and the experience that you had after. We hope that you would come see us soon so that we can have the opportunity to give you a 5-star customer service experience. #ScrubsLove
Fits well and comfortable (5' 3, around 135 lbs. Small/ petit small)
Easy to order.
Recommended from my friend
Good reviews, reasonable price
Recommended from my friend
Good reviews
Love it will buy again. Got what I expected love the material fits so nice.
Love the selection
Love the selection
Very easy site to use. Received my items quickly. Very impressed with the quality!
Saw a catalog and liked the olive scrubs on the cover
Cute scrubs for a good price.
Saw a catalog and liked the olive scrubs on the cover
Cute scrubs for a good price.
Quick and easy great fit. Have shopped here before and I love their products
I needed to know my order number so I could return a duplicate pair of pants
Shop here often
Fit and style
Shop her often
Fit and style
I am pleased with my options. Although the pants were longer than I expected
Its the only place I get scrubs
I needed more pants
Its the only place I get scrubs
I needed more pants
Easy to navigate, I found what I was looking for easily and quickly.
Had the brand I was looking for.
They felt good and fit just right
Had the brand I was looking for.
They felt good and fit just right
Got exactly what I ordered. Great service. Received faster than I expected.
Had what I was looking for
Always used this brand
Had what I was looking for
Always used this brand
I was in the Charlotte NC store and Jamie the store manger was so rude to me I will never shop there again.
Hi Robbin,
Thank you for providing feedback. We are sorry to hear that you did not have a pleasant shopping experience. We hope that you will come visit us again so that we can show you what a five-star experience is like at Scrubs & Beyond. Again, thank you for taking the time to share your experience. #ScrubsLove
Easy to find sizes and matching tops and bottoms. Fast delivery.
Purchased from previously
Comfort and unusual size
Purchased from previously
Comfort and unusual size
Excellent and fast deliver did take as long as they said
Good place nice attitude
Look the way they fit have worn that product before
Good place nice attitude
Look the way they fit have worn that product before
Kelly, thank you for sharing your feedback. Our goal is to make you happy with every purchase – we’re sorry we communicated back ordered items as in stock and did not get your order to you when you expected it. We have identified and fixed the website bug causing this issue. Contact Customer Support and ask to speak to a supervisor so that we can get you free shipping on your next order.