Seamless

So ok, I believe in giving everyone a fair chance or two as I work with the public myself. F**k seamless and their drivers. I already have 3 charges waiting to be refunded back to my account in one week. First time I waited 2.20 hours (and no I am not exaggerating)and after 3 phone calls and bull$#*! excuses they claim their driver had an emergency and was not able to get anyone else to deliver, ordered cancelled. Second time, after one hour order was cancelled for unknown reasons, third time( omfg Im so damn pissed off right now) an hour later driver put that my food was delivered, not once I received a call or message with attempted delivery. How about you jackasses of a company screen your idiot thieves of drivers and only charge the account once my food is actually delivered. I will make sure your reputation is ruined, I will not rest until it is ruined. Clearly everyone here seams to be having a problem with you scammers!

First and last time seamless user here. They canceled my order 1 hour after I placed it. Now it is late and I am not even sure if I can get food today. Not sure why my order was canceled. Apparently the restaurant doesn't do delivery on this day? But if it does not, then why was I able to place the order, and also, why did it take them one hour to tell me they cannot bring me food? I have been traveling all day and this sucks. The person on the phone at seamless was 0% help. Going to stick with Uber eats now.

First time the delivery woman misplaced my order didn't even apologized
Second time not so long ago someone stole my log in made a $75 order and I reported it I still waiting for the refund this people aren't answering or doing anything about it

Placed my first order and did not receive any food. I called them up and they tried to get a hold of the restaurant to see what was going on (note that they did not contact their driver as most food delivery companies would do). They couldn't get more details and apologized for the delay. I said I wanted my money back so they cancelled my order and refunded my money. When I told them that I'm extremely disappointed with their service and would not make any future orders, they asked a supervisor but was told there was nothing more they could do. Do not trust them to deliver you food as I'm still hungry and nothing showed up.

LITERALLY the worst food delivery service I've ever had to use. My husband's employers provides credits ever week for us to order food through the service, and we won't even use the free money anymore... that's how terrible this service is.

Garbage company. Garbage service. Don't use.

Seamless offered a 50% off coupon through an email if I downloaded the app and made an order, which I did but the coupon never arrived. I emailed them and got no response. I chatted with their customer "support" and got no help, then I called them and got no help either... They asked me to send another email... It looks like a scam to get people to download the app. Looking forward to get this solved but they are not giving me the time I wasted on this back.

Hello,

I made an order on your website.

More than 1h later, I didn't receive my order.
I messaged your team, I got redirected at least 5th times to different members of your company with no solution.
Also, I called the support service and still, it seems that I won't receive my food as my order was blocked. But they will still take my money.
It is the second time I order on your website and I don't receive my order!
The last time, it was too late to go outside, so I had to stay without food the whole night.

First, please give me my money back!
Second, explain to me the reason behind blocking my orders twice.
Finally, this is the last time I will order on your website.

Literally thieves, I attempted to order lunch through their site, and it wan't difficult, seems they have the selection part of their website down, the other aspect they have right on point is definitely making absolutely sure that you are charged first, ordered for 2nd as I was charged 40 bucks and my order was never placed. Not only was my order never placed but the order never left the bag, and it's still there now. If you try to order this, your bank will be charged, but order will never be placed. This is absolutely theft, could be considered fraud. Their answer, "we can't find your order, so it never happened" then i sent them the bank statement and screenshots of the order. Btw, they still can not find the order, but they certainly found my bank account.

If I could give this 0 stars I would. Tonight was the first time we ordered from them. We ordered out food 1 hour before the restaurant was supposed to close which we assumed would be plenty of time compared to doordash and uber eats. 58 min went by and we got a text from the driver saying she was with grubhub and was just assigned the order and was 45 min away from the restaurant and they close in 1 min did we still want our food... we ended up calling the restaurant and they said they would stay open long enough for us to come pick it up ourselves and we canceled through the service... horrible first and last impression of this service.

I ordered from here the first time because the restaurant I was ordering from was only available on this service. Well, they took my order, took my money, then cancelled the order 30 minutes later. Although they returned my money, I was very unhappy. Of course, I forgot to cancel the trial membership. I got charged for a month and saw a credit on my account. So I thought I'd give it another try. I ordered my food and then for a notice that the restaurant wasn't taking orders from Seamless at this time. So basically, they got my money bur offered no service whatsoever. Just use someone else and don't waste your time or money here.

Tried using them twice in case the first time was a fluke. First time some items were incorrect and some were not delivered at all. The second time, the order was apparently canceled yet no notification was sent, so we waited an hour for nothing. Awful, horrible.

I ordered food 3 hours ago and I am still waiting for it. I called their customer service number and their staff sounded nonchalant and would not give me a refund. 3 hours! And your choices are you can wait for it or we can cancel and then at that point give you a refund! What happened to you will get your food shortly and we will give you a refund! Oh but it gets worse, they changed the driver and when the new one went to get the food the restaurant stated that they had already given the food to the previous driver. The way they handled the situation was terrible.

The worst, they gave me a time for my delivery, then right before the time they messaged me and said it would be delayed by half an hour, then right before the half hour they messaged me and said they canceled my order. I was at work and that was supposed to be my lunch. They deserve to be UT out of business. I hope they refund my money.