SelectHomeWarranty

When I called about a roof leak they came up with every excuse they could - my favorite being my home was 20 ft tall & the roofer was afraid of falling. When I recovered from laughing I asked "then why are the roofers in the roofing business". Representative was very rude & tried every trick in the book to keep me from cancelling my contract. I went with another maintenance company - not only did they cover some items that Select would not cover - my new company does not fine you for cancelling for any reason. So SAVE your money & go with a company who cares & is professional.

Just signed up. They offered good coverage at a good price. It was a little "creepy" that I had to enter my contact details just to see their price on their website and within a minute or two somebody called me. A little too push IMHO, but they ended up working out a deal with me and using coupon codes and such to get me a solid deal that beats the average new customer deal, so I was happy about that. I had AHS for 3 years prior and have had to use them once or twice and the experience with any Home Warranty company is "meh" your mileage may vary. I don't expect anything better, or worst, from SHW vs AHS. I'm hoping they're not worst though. I will read over all the fine print. I don't like how pushy they are or that they require payment before you see the contract, that's annoying, but they have a 30 day full money back guarantee and I put it on the AMEX so if they try to screw me in the contract fine print or not letting me cancel, I'll just reverse the charge.

Purchased a SELECT home warranty in Aug 2023. Filed my first claim online Jan 2024 fof my High End GE Monogram Microwave. Select sent me an email declining my claim because of the age of the appliance. They offered $95 towards the purchase of a new Microwave. In the contract under FAQ: " The age of a home or its systems and appliances does not matter to SELECT". AVOID SELECT. ALL AGENTS AND CUSTOMER SERVICE IS IN INDIA.

The customer service has been good, problem is they dispatched a technician and after sending back the dates that would work, we heard nothing. Looked up their contact number on google and the companies (technicians) voicemail went to a persons name, not a business and no return call. Waited a week and still nothing. Called Select Warranty, they tried and got no answer as well, so now we wait for them to locate another company up to 48 more hours. It has been a week today.

Select Home warranty go out of there way to avoid paying for your repairs. When a technician comes to your home they only evaluate the situation than submit a claim to SHW to have the work done. They will never do a repair when they first come out. The call center is in the Philippines and the workers are scripted. No getting through to them never a resolution. One of there upper management team members called and told me to contact him if I run into problems again, that was a joke. Mr James Wilson do not receive call nor does to return them. His VM says to email him only.