Buyer beware. This company is lousy, they do not disclose fees up front, they hire shoddy unprofessionals to do work and they take too long to dispatch services. Do not use them, I guarantee you will regret it. Remember you get what you pay for, consider another warranty company if you want it done right. See photos of work from a plumber they recommended Sawmaw Services and would not make it right.
You pay for pool coverage, but almost nothing about the pool is covered. Not the heat pumps, booster pumps, or even the water pumps are covered. What do they cover? What am I paying for? I made a claim on my fridge. They tell me it could be the condenser but that it's not covered. I'm assuming they only cover ice cubes and floaties. This entire place is a scam. I want to forget about them but the only reason I'm posting this is that I might save someone from getting swindled.
They never ever answer the phone in the US.
They do not cover any claims but they do stall you out for 2 days and tell you whatever you claim is not covered. Trash company Do not do it to yourself...RUN AWAY
My plumber contacted select home warranty after I had a consultation. My plumber told them you can expect a little bit of leakage after the water heater breaks. They told me that it was a leak, and they don't fix leaks. I let them know that a leak wasn't the problem, They then had someone call me the next day, to try to lowball me. He told me the most his company could possibly pay would be $500. I paid $473 for The policy, with a $75 deductible. Best case scenario, I pay them no matter what.
I was contacted by phone within 30 minutes after submitting the claim. The operator reviewed my claim, asked some questions to get some additional information about my problem. She was helpful and pleasant to speak with. Within minutes of the end of the call I received a conformation email. Very pleased with the service so far.
Nathan was knowledgeable and did not "beat around the bush". People live busy lives and the process, rates and contract description was clear and concise. We completed the transaction within 20 minutes! I just cancelled my contract with American Homeshield simply because of their unacceptable treatment of myself as a customer. No one seemed to care about my predicament, having had my dishwasher out of service for now on its 3rd week! I hope and wish certainly that Select Home Warranty values customer service!
I will be contacting the BBB first thought I'd try and warn anyone out there do not give this company any money. Tried claiming 2 things. Was told no. They have a loop hole written in fine print on everything and why the claim shall be denied. Do not use them. They may only let a claim threw on tuesday between 1 and 2 pm durring a full moon. RIP off company designed to make someone rich.
We have used Select Home Warranty for the last three home purchases. Our first home we ended up filing a furnace claim, a dishwasher claim, and a AC claim. All three were taken care of in a timely manner. The second home we never needed to use our warranty. And, now on home #3 we are filing our first claim after purchasing the warranty 5 months ago. I called at 11pm Central time and my call was returned in less than ten minutes. The CSR was polite and prompt. Thanks again!
At first it was attractive cheaper than others for the same service. I left American Home Shield because of higher cost. When I joined select home warrantee5 months ago, I filed for two services. This company's responses is terrible. Two complaints never taking care of yet they charging me monthly payments. When I got fed up with their lack of care. I decide to cancel then the surprise was charging me $75 for canceling. So I paid these scampers for 5 months with but no service and rob me of $ 75. Believe people you get what you pay for. Do Not have a policy with this company it is a waste of your money.
I am going back to AHS. It is more money but worth it.
Great info and many options to choose from allowing a tailored effect that helped in the process. The agent gave plenty of options based on time and coverage and walked me thought the process of submitting a claim. Very competitive service call fees and over all coverage.
Answer: Scam. Do not trust. They lie and will NOT cover your items.
Answer: Based on Internet searches but quickly found out that they are a SCAM.
Answer: After filing 5 claims, and one tech that wanted to pad his pocket resulting in me fixing my own leak in a toilet at my expense after paying their tech. And another tech wanting to get my pool setup for summer at150. More than I already gave for deductible she didn't fix my pump or water line to my pool. Both denied by select home Warrenty. And 3 more that I paid their techs for then had to fix it myself. Now my freezers compressor is out and they took money out of my bank account without my permission after saying they would go ahead and fix the freezer well guess what they declined it. And said it wasn't covered when in the contract it says it is. List all meat and others because of 3 weeks if waiting for them
Answer: They are fast when signing you but so slow in responding and they are a total scam had to pay out of pocket for my leak repair that they should fix
Answer: Stay away from this company, get your money back ASAP. The longer you wait, the less money you get back.
SelectHomeWarranty has a rating of 2.1 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SelectHomeWarranty most frequently mention water heater, maintenance records and fine print. SelectHomeWarranty ranks 1st among Home Insurance sites.