I also sent my fully working phone to this site by recorded delivery, after 3 weeks i complain by email, only to have had an email sent back telling me that the chq was sent weeks ago. I was promised £24 for my phone, i might as well thrown it in the bin. Stay away from this website, i have since reported them to consumer direct i don't know if it will do any good! Im very disappointed
Yeah, I wish I'd read the reviews on here too. I sent off 3 old nokia mobiles in perfect working condition. I included the chargers for each phone. They offered me £84 online, but then sent me a cheque for £64? The reason being because one phone had slight fascia wear & tear (ok, fair enough) and the other reason being 'there were no chargers included'! They were in the same package as the handsets! Do they think I'm stupid or something? Greener Tomorrow House is@ 9 Berkeley Close, NE35 9LQ. Take a look on Google street view and you'll see where all the money goes. Incredible...
Considering I sent the phone in January, when all others are doing exactly the same thing for this month. I sent via APC, I have since received my cheque for the correct amount, so I had no problems using them! Thumbs up!
DO NOT USE THEM! They have terrible customer service and isn't bothered in the LEAST whether you are unhappy about their service. It's been over 14 days and I have STILL not received my cheque and they simply do not respond to emails or the odd occation that they do..."Regards, Admin" and NO PHONE NUMBER! Even if the price is strong - DO NOT USE THEM!
I have got nothing but good things to say about this site.
I sent my mobile to the address provided via special delivery ang received my cash within a week.
In between times i emailed this company to enquire about the delivery of the phone and received a reply the very same day.
I received a cheque for the amount i expected and i would definetly deal with this company again.
Well I have to say that i never had a problem, shame you guys are being knocked for giving people cash for old phones. I noticed you pay quite high prices which i recieved without any problems
I send my phones, on middle july, nokia n95 and samsung tocco lite, they told me they going to pay me £135, on my acount was wrote money send 27.0710, but 6. 08. 10 still now money, send them emeil, got answer what they just send money on 06. 08. 10, so waiting again today still no money, found today your reviews and nearly want cray... So does it no chance to get money back from them? www.selloldphone.co.uk-will send you virus to you emeil and he is going to eat all your programs! I am so angry... Feel sorry for all people hu not receiwed money and send phones... :(
They have had my mobile phone for 3 weeks and have not sent it back or a cheque for the £80 they said they would pay and they do not respond to emails. It's a complete con.
I should hv read the reviews before giving them my phone.
Sent in a nokia e63 early july this year and on their website, it say 7 working days for them to issue you with your cheque.
Till today, I've recived nothing, i've emailed them but no reply, called them but no answer.
Watch dog here i come
I DONT WANT ANYONE ELSE TO BE RIPPED OFF BY THESE SCUM! WISH I HAD READ THE REVIEWS BEFORE HAND. I SENT MY 6 MONTH OLD SAMSUNG WAVE TO THEM ON 9TH JULY, GOT AN EMAIL FROM THEM ON 11TH JULY SAYING THEY HAD RECEIVED THE PHONE... ITS NOW 3RD AUGUST... NO CHEQUE FOR £78 AS PROMISED, NO REPLY TO EMAILS... THEY ONLY REPLIED TO THE ONE I SENT SAYING I WAS GOING TO THE POLICE AND TRADING STANDARDS... BUT I STILL HAVENT GOT MY MONEY... IVE JUST PHONED T MOBILE AND GOT THE PHONE BLACKLISTED, BUT THATS LITTLE COMFORT WHEN IM OVER £80 OUT OF POCKET... IM NOT GOING TO LET THIS MATTER REST THO... EVEN IF IT COSTS ME MONEY I THINK I WILL GO TO THE SMALL CLAIMS COURT. I KNOW ITS WORKED FOR OTHERS
Answer: Hello all I sent a business collection (my mistake to be honest sending it to this company - seeing as I run a credit control department and should have ran the credit report on this company - which I now have and they have a zero rating - which means that they are likely soon to be going under im afraid) of phones to this site - received them on 9th Aug - still no payment. Had rubbish email this morning in response - talking about 14 days and re issue. This is not happening. If payment does not arrive next week then I will be issuing proceedings against them (do this regularly) - see how they like that.
Selloldphone.co.uk has a rating of 1.2 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Selloldphone.co.uk most frequently mention trading standards and nokia n95. Selloldphone.co.uk ranks 69th among Recycling sites.