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sephora.com
China
3 reviews
0 helpful votes
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You Pay for Quality
December 16, 2016

They have good coupons.
This is the reason why I want to shop there.

Date of experience: December 15, 2016
GB
2 reviews
2 helpful votes
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I had e deal with the service. Very good. Everything a women needs is here

Date of experience: January 31, 2013
South Carolina
1 review
0 helpful votes
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Love this site
January 18, 2021

I love shopping online or in the store. Great products.

Date of experience: December 17, 2016
Singapore
2 reviews
2 helpful votes
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Really love all the products I've gotten so far. Delivery is fast as well

Date of experience: April 23, 2014
France
3 reviews
11 helpful votes
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Great makeup store
October 8, 2015

I'm buying lipstick from there for about a year now - never disappointed me

Date of experience: October 8, 2015
Philippines
6 reviews
0 helpful votes
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Great products
October 24, 2015

Bought a set of makeup here yesterday, and so far the products are good. Great service too

Date of experience: October 24, 2015
Canada
1 review
1 helpful vote
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Ancienne employée française au Canada, cela fait deux mois que je me bats pour récupérer les fameuses bonifications auxquelles j'ai largement contribué. Pour la somme des parfums vendues, mon travail et le montant du bonus, la moindre des choses pour le groupe LVMH et particulièrement Séphora c'est de récompenser ses employés en leur donnant ce fameux "bonus" tant espérer. Je doute que ce dernier ne fasse un trou dans leur budget. Ce n'est vraiment pas juste et je mets en garde tous les employés, ne vous donnez pas à fond le dernier mois, vous n'aurez pas vos bonus. Pour un groupe aussi prestigieux je suis très très déçue.

Date of experience: September 1, 2015
Florida
1 review
0 helpful votes
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Muy buena tienda con un buen producto pero muy mal costumer service, entras a buscar algo y las ves dando vueltas y cuando te ayudan se siente como si te estuvieran vendiendo lo q sea por tal de salir rápido del cliente, muy pero muy mal costumer service. Tienda en el Florida mall de Orlando Florida

Date of experience: March 13, 2017
France
3 reviews
0 helpful votes
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Commande arrivée en $#*!, SAV pas vraiment à l'écoute enfin tout ça a déjà été écrit, je pensais que ça allait être différent mais bon tant pis

Date of experience: September 28, 2022
Mexico
3 reviews
0 helpful votes
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Lo mejor
September 13, 2017

Servicio de calidad, para nosotras al alcance de todos excelente, la tienda virtual es mejor, no te pierdas la oportunidad de probar los productos

Date of experience: September 13, 2017

Overview

Sephora has a rating of 2.8 stars from 530 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sephora most frequently mention customer service, gift card and next day. Sephora ranks 706th among Cosmetics sites.

service
108
value
95
shipping
94
returns
85
quality
95
+47