Serenata

Good service arrived within the booked time span at a reasonable cost in comparison to other well known florists.
I upgraded the bouquet to deluxe! My family member was very happy with the flowers ' beautiful' was quoted.
All in all good service and lovely bouquet would use again!

This is the second time Ive ordered flowers for my mother in law and Ill go elsewhere next time. On both occasions they were left on her doorstep. It kind of spoils the surprise element when I have to call her and ask if shes received the flowers.

I ordered the bucket containing a rose bush which once arrived was lovely, however it was ordered to arrive on Saturday and I received an email on Sunday saying it had been sent to the wrong depot.
Despite an immediate response they were unable to deliver until Monday.

I have used Serenata Flowers more than a dozen times for birthdays, anniversary's and get well gifts.
We have never been disappointed - well presented bouquets, delivered as promised and value for money.

I was pretty certain I didn't select a card but one was added. When I went back to remove it the date of delivery had been changed to next day but I did not expect this and did not notice. Explaining a oroblem by there contact website options is difficult as no options cater for this and there isn't a phone number available. The flowers themselves we very good but there needs to be a better way of making contact and some work doing on the website to avoid these problems.

Ordered online, delivered as advertised, recipient very happy, good value for money. Slightly disappointed with the balloon, as it looks a lot bigger in the pictures... turned out to be very Small and on a stick. That aside, I was very happy with the service and will consider using again in the future.

Disappointed, saw the flowers I had delivered on Friday today, there were just a few blooms and I had ordered the premium option, no card was attached to the plain stick that was stuck in the flowers, the flowers looked fresh but could have bought same bunch from the garage and saved £30.00.

I sent my girlfriend a bouquet of flowers for Valentine's day did not order them till 03:30 in the morning of Valentine's day and they were delivered in the afternoon less than 12 hours later she was so impress with the bouquet of flowers I had chosen.
I have used this service twice now and on both a cations the bouquet of flowers have been fantastic would recommend this company for their service they have done for me 100%

Everything was over and above what I had expected - the flower bouquet was fresh and full and delivery was on time and as promised. Even the delivery confirmation message had a personalised feel to it which rounded of the experience for me. Thanks and will definitely be using your services in the future.

Appreciate there can be substitutions but should have been whimsical pink and cream summer bouquet and ended up mostly foliage and a few autumnal coloured flowers. Total disappointment and they weren't interested in what I had to say. Sent one good photo to show bouquet but they wanted an aerial shot, a close up and full 360 degrees. They had no intention of making good.

This was a beautifully executed half around the world, delivery of lovely flowers. Just as if by magic, all went so well I now have another option to sending a package in the mail! Definitely I will try this again! Thank you to Serenatal Flowers and all who made this happen.

After a lovely relaxing visit to parents house we needed to say a big thank you. What do you buy the lady who has everything? Say it with flowers of course. Beautiful display delivered with the obligatory chocs and

No complaints about the flowers - beautiful. The message card kind of let down the gift package - rumpled and ragged edged with small faint print. I realise that greetings cards were available to buy but I feel that the standard package should of an acceptable standard.

Have used several times in the past and flowers always look beautiful. However, when my friend sent me a picture I was most disappointed. Looked very drab and boring. Delivery was after 5pm in the evening... not when I would expect flowers to be delivered. I will shop about before deciding to purchasing again

I ordered these to cheer up my parents. My mum said how lovely the flowers were when delivered and had a lovely smell as they began to open up in their warm living room later that day. My mum was very pleased with the flowers.

The service was easy to use, yet the bunch was really small and the flowers were supposed to be delivered on Tuesday with guaranteed need day delivery. They did not arrive until Wednesday night at 7:48pm.

Placed my order realised they had added in a card which I did not request, emailed straight away to inform them, to be told it was too late to change the order, explained did not want a card, no joy, would not change the order and got charged for the privilege. Expected a better bouquet, it did not match the photo on the website. Definitely will not use again. Extremely disappointed.

I have used Serenata on a number of occasions and recently sent birthday flowers to a very dear friend. She was thrilled to receive such a lovely bouquet which arrived on time and in beautiful condition. I will definitely use Serenata again in the future.

My order was processed quickly and efficiently online. The recipient was very pleased with the basket of flowers/plants (which seemed nicer than in the picture shown when the order was placed). Next day free delivery was a bonus! I would definitely order from SerenataFlowers again.

Normally very good. On this occasion sadly disappointed. My sister got her flowers and chocolates on Saturday afternoon for her mother's Day. My mother however who lives at same address did not get her mother's Day flowers. What happened Serenata? Still no refund or flowers.

Brilliant and easy to use website, full email updates on orders and amazing quality flowers delivered well packed and on time. A faultless experience with Serenata Flowers. Will definitely be using them again and would highly recommend to all.

After paying for a lovely bunch of flowers and two delivery addresses. Three days later still NO flowers or delivery card to say they have tried to deliver. Very poor and no-one can say if they can give me my money back!

Thank you for a beautiful arrangement bouquet for my mums birthday. She was overwhelmed. It was ordered last minute as we had been let down else where, within 2 hours it was delivered. And it most definitely worth every penny. Thank you