Serenata

Couldn't be happier - sent flowers to my friend in France. Ordered on Monday, she received them on Tuesday morning. Really good value for money and free delivery. She sent me a pic of the flowers, and they looked really nice. Two very pleased people!

Very poor quality - flowers arrived browning and looked like dying off. Complained to customer service and very poor response - said to expect a rugged look and that I should just remove the outer dead brown petals! Very poor, will never use again

Ordered these as a birthday gift for my mum. Flowers arrived wilting and brown, they were pathetic. Not worth the money I paid whats so ever, have ordered from other sites before and paid less for a bunch of flowers 100 times nicer than these. I was putting off a bad review, I gave the company a chance to change my mind and emailed them my feedback. Not a single response from them. Not happy at all with the service provided and would definitely NOT reccomend

Hugely impressed with the ease of buying, the follow up information regarding before and after delivery and nice tone making it feel relaxed and special. My Aunt was blown away with her flowers on her 89tj birthday so thank you.

I was so pleased with the flowers I received from Seranata I used them when I needed an extra special present for a friend. The praise she gave on how wonderful they looked will encourage me to use them again.

Just make sure its not a special occasion as what you order isnt what u get very disappointing u would get better flowers out the petrol st at a fraction of the cost I will never use this company again

Hadn't heard of you but recommended by a friend, I am delighted, got beautiful flowers, a cake and a balloon delivered to someone all for £30. Was kept updated every step of the way, genuinely can't fault you, thank you

I bought a beautiful bouquet of tulips for my mum as a late mothers day gift. Free delivery, I was emailed when my mum received them and they were wonderfully wrapped so they were not squished at all! My mum said the vase they came in was nice too and one she would use again.
Will defiantly be using this company again!

Thank you! I live in the United States and just found out through Ancestry that I have a cousin in England and I wanted to send her flowers for Easter. I am usually reluctant to send flowers without knowing the florist's work but I tried your web site and prayed. I appreciated your emails keeping me informed of the delivery status.
My cousin sent me a picture of the flowers and they were perfect!
Thank You... I will send my cousin the discount code in hopes that her husband will use it to buy her more flowers! :)

I would like to thank you for your professional and efficient service and delivery of a wonderful bouquet of flowers for my Uncle's funeral. I was kept informed at each stage of the process and was felt reassured with how smooth the process was. I was very pleased to hear from my cousin who beautiful the flowers were and would have no hesitation to use Serenata Flowers in the future.

Ordered flowers for a friends funeral four days in advance, kept getting emails saying their courier could not deliver the flowers? Have been on holiday come back and found out the flowers did not get to the undertaker in time to make the funeral. Will not use this company again.

Ordered for a birthday and they emailed to inform of delayed delivery then the day they said they would deliver they sent me an email saying failed delivery but no one actually turned up to deliver. It's a huge scam, avoid. There's no number to call. Completely ruined a surprise.

The flowers got where they needed to be and on time. My cousin was thrilled with the surprise thank you we sent her. I overpaid by mistake and didn't know until you got in touch and informed me that you had sorted it out and refunded my payment. Thank you.

Website had a wide variety of bouquets, some of the best available. Online ordering was easy. I chose the Christmas Celebration bouquet for a friend. The bouquet my friend received was a close match (photo sent) and seemed to have the requisite number of stems etc. Very well arranged, flowers seem very fresh and in bud ready to bloom. Both my friend and I are very happy.

I ordered a gift for my nephew's birthday to be delivered in London England. But he never got his gift. Serenata sent me confirmation that they have delivered flowers (but I order gift basket including wine and cheese and some other stuff". My nephew lives in apartment building and there is no porch but Serenata claim that they left the gift on authorized porch! Liers... liers... in my order i asked to deliver it and not to leave it outside... when i ask for evidence they cant provide anything and don't take any responsibility... this site is scam... never use it. I have taken further action to punish this scammers...

I ordered some flowers for a friend who had just moved into a new house, I only looked at the website on Friday evening and was surprised that I could still have them delivered on the Saturday. The flowers arrived promptly and were very well received. I also ordered a card & a vase as I quite correctly guessed she hadn't yet unpacked! All in all a wonderful service.

I have used Serenata Flowers twice recently. On both occasions the bouquets arrived on the specified date and were of excellent quality according to both recipients (one of whom sent me a photo- and I also thought the flowers looked beautiful). I was kept informed of the delivery time and was advised once the delivery had been made. I'd certainly use Serenata Flowers again in the future

But i sent them to a friend who lost her husband. I don't want to phone to see if she got them or if they were nice. She has enough going on to get in touch with me.
A photo would have been nice from the courier. I fear I've spent £40 on nothing. Wouldn't use this company again.

The delivery was great, came within the 12 hour time slot. The disappointing moment was the end product, the flowers were damaged along with packaging. They were delivered in a box, this probably did not help as it seemed to be what damages the flowers.

Overall this was a disappointing experience, I will not be ordering through Serenata again.

Hi,

I ordered a dozen red roses to be delivered. There was no issues with the delivery and the recipient receiving the flowers however upon deliver they appeared to be dying and not great looking at all. Further more they died 2 days later. The other half was not impressed at all with the flowers and neither am I for how they have turned out.

As stated in another review there was a delay with delivery due to the snowy conditions. However after contacting the customer services they managed to do there best to get a priority delivery as the flowers were for a funeral.
They were successfully delivered on time and I was extremely pleased with the flowers themselves. Very fresh and beautifully displayed. Just what I had ordered.

Very disappointed. Flowers arrived on time but certainly not as the website suggested. Very sparse. Definitely not value for money. Tried to contact customer services and sent pictures to illustrate non value for money and not as advertised. Gave them opportunity to rectify situation but still no response. Will definitely not use them again and suggest others do with extreme caution.

I ordered flowers, chocolates and a teddy bear for a friend of mine who just had surgery. The process, was a breeze, once I got my credit card company approval. CC for international transaction was as easy as an email confirming transaction request. The flowers, bear and chocolate looked just like the pictures on website. Who knew it was so easy to do