Serenata

I really like the service and quality of the flower my hubby was happy after receiving them as you are one the very good company just a suggestion to be in competition add vase and kind of good thing to be in competition with other firms

My Aunt had a fall on the day before her flowers were due to be delivered so was no longer at the address provided. Unfortunately because i was unable to give over 24hr notice the delivery and message could not be amended or cancelled. The flowers were delivered and consequently died. I was so disappointed and will be unlikely to use Serenata flowers again.

I was pleasantly surprised by the service, the price and the quality. My friends address is a bit tricky as the flowers were to be left 'at the back', which is actually on a different street. They did not seem to have any problems finding the address, the packaging was very secure and the flowers were very colourful and pretty and in lovely condition. They delivered on a Sunday, which was fantastic and with no additional delivery charge, it was exceptionally good value. They also gave email updates on delivery time etc. which is useful. I would definitely use them again.

The online ordering was an easy process, especially since I am in the USA, and they were delivered for my mum's birthday on time. Mum was pleased with them, but I feel there was way too much greenery and not enough flowers (she showed them to me as we were facetiming.) They didn't look like they did on the internet. IMO too much money for what I actually got. I ordered Scarlett Pimpernel which look beautiful online, but not what my mum got.

I ordered a bouquet of flowers for my Mum for Mothers' Day. I knew it would be busy that weekend so I asked for delivery on the Friday, giving the instruction to leave the bouquet at the rear if no-one was at home. The flowers were lovely and they delivered them on the chosen date but no-one was at home. Instead of leaving at the rear door (where my Mum and Dad go in and out of the house) they just left them outside the hardly-ever-used front door without even a note through the letter box to say they were there. The flowers were not discovered until 2 days later...

Ordered white flowers for specific reason but recieved yellow. When I contacted serenata they needed a picture unfortunately the flowers were sent to my elderly mother who lives some distance from me. She does not use a computer nor able to send pictures via a phone. The company stated the picture had to be sent via a computer or tablet as would not be accepted via a phone. Serenata were no help and no apology for the error was given. I will not use the serenata again.

The overall service was good and I would certainly order from here again. However, the bouquet I ordered had two types of flowers as a nice contrast. When they were delivered, only one type of flower had been used. I understand at busy times that flowers can run out, but it would have been nice to know this had happened so that I was aware why the bouquet wasn't as ordered.

We needed these flowers to be sent to another part of the country and found Serenata Flowers on line, the service was excellent and I was informed all of the way, and then again when the flowers were delivered. Would certainly use this company again. Well done and thank you for your help

In October our son passed away, the whole family were devastated, he lived in the USA with his wife Kirstin who was equally devastated, but still had time to think about his family here in GB. She chose Serenata flowers and the flowers-White roses and other beautiful white flowers, I don't know the date they arrived but it seems to be over a month ago and I have just thrown them away. I did exactly what I was told to keep them looking fresh, and admittedly kept them in the hall which is the coolest place. Each week they got shorter but still beautiful. Thankyou

Went with this company as they offered next day free delivery ordered on a Saturday and the delivery slot was Sunday evening, received email with delivery slot but the flowers never arrived. Delivery rearranged for Monday following an email from me explaining they had not arrived, this time I received a text from dpd ( as I originally expected), with a link to track the flowers. I dont believe they were even out for delivery on the Sunday as promised. The flowers did eventually arrive and I was refunded. But not great delivery

Where do I start! Ordered for neighbours 70th birthday yesterday. Did not arrive until today. Could not cancel order. There was a lot of flowers less than the photo online. Paid £30 for a few flowers, what a joke, could have got the same in a £10 bunch from one of the supermarkets. I will NEVER order from this company ever again.

This is the first time I have used seranataflowers and I will use them all the time when sending flowers for any occasion. They kept us informed throughout the whole process. We even received a e-mail of them once they had been delivered. They went far beyond my expectations and the flowers were absolutely beautiful.
Thankyou Seranataflowers.

I sent the flowers for a special birthday on Tuesday 13 Feb. Unknown to me the recipient was away on holiday until Fri. Her neighbour took them in and placed them in water and they were still lovely when my friend returned home on Fri. She sent me a picture and they were still looking fresh. I would use them again

Amazing couldn't have asked for a better delivery! The flowers looked beautiful and my mum was over he moon even had a little tear bless her. And as for the emails I received I thought they were really cool and funky :)

I ordered some flowers late Saturday afternoon to be delivered to my recently berieved aunt. They were delivered early Sunday afternoon at the appointed time, and she was delighted with the arrangement that arrived. I will definitely be using this service again

This was my second time using Serenata and once again, I found them to be good value for money, flowers delivered on time without much notice from me, recipient very happy and Serenata were very communicative without going overboard, which is always appreciated!

I have ordered twice now. Quick service great at keeping you up to date on where your delivery is. I would recommend this site the choice of flowers is fantastic and you have different prices to choose from to suit everyones budget.

This is the fourth time I have I have sent Serenata flowers. Twice delivery has been excellent. Twice they failed to be delivered on correct date. Both of these deliveries have been at the weekend. The after care service got this sorted with 24/48 hours.

The only negative I would say one of these deliveries was to a nursing home and the other one was to a hospice. It is embarrassing when you tell a relative that you are getting flowers delivered to a member of family and they don't arrive on day.

Absolutely excellent service, flowers arrived in beautiful buds recipient was thrilled, arrived early, was kept updated at each stage, in a excellent customer service banter, well done, shall certainly be using again, thank you

Ordered flowers for delivery and the choice was amazing at good prices. Was kept up to date with the state of the order and contacted when successfully delivered. A great experience and highly recommend

I originally used as thank you flowers to the Mum's after a wedding, and the flowers were stunning! Easy to order, delivered on time and beautifully presented. So used for a birthday surprise and again absolutely beautiful and appreciated.
Keep it up :)

I'm from Brazil and my sister was in Bournemouth. I searched the internet for a flower shop and found SerenataFlowers. First, I was apprehensive, but the great service gave me security. She received the flowers and loved it! I recommend it to everyone!

I purchased some flowers for my mum as a birthday gift for her, when they arrived the box that they come in was all damaged and ripped, when she took the flowers out of the box they were all damaged, heads had fell off and some of them had already died, so unhappy as I paid £30.00 will not us these again.