Serenata

Firstly, I never got a text or email that it had been delivered. Next, the prices... the one I chose was discounted to £44 pounds from £49 and the next day the same ones were prices £29 from £39 what a rip off with the changing prices! Flowers looked sad and were mostly in buds and tbh they looked like they travelled far in horrid conditions... i spent alot of money on it. I will not use again unless I need a sunday service

While I didn't find the site particularly friendly to use, the selection and pricing was excellent and my Mother's Day order arrived before 9am to my mum who lives in the middle of nowhere! Very impressed.

Had a bouquet sent to my friend who had been diagnosed with cancer. The flowers arrived and she told me the majority of them were dead. She took photographs and I sent them to the company to prove they were awful and they sent me a reply stating that they thought the flowers in the photo looked fine - yes for dead flowers they were exactly that! The lady I sent the bouquet to used to be a florist so knows good flowers from bad. I am disappointed the company would not replace the disgusting flowers. Bad bad bad, I will NEVER use them again. Future customers avoid this company like the plague.

I ordered 3 sets of flowers for 3 different addresses. I made an error on one of the addresses. I emailed a requested change was acknowledged and made quickly and accurately... great service, thank you. Everyone loved their flowers.

Flowers were ordered, should have been delivered the next day, but were not. No communication to say why they had not been delivered. Delivered the day after they were due with a £3. Refund. Still no apology or explanation as to why they were not delivered on the set date. Incredibly poor service in my opinion and would not use again. £3 refund does not do justice when they were order d for a specific reason!

My mum was delighted with her little surprise from me.
Thankyou fior being the middleman from daughter in Scotland for my mum in England you did me proud
What a beautiful choice of colours you chose.
I will definitely be using your company again and will in May for her birthday
Chuffed to bits she was
Thankyou again

I ordered flowers from NZ to be delivered in London 2 days later. Flowers arrived on time and looked exactly as was ordered. I received emails when the flowers were ordered, dispatched and delivered. Very impressed with the service.

Despite providing the recipients telephone number the flowers were delivered to her front gate and left in the sun to wilt. She received no calls in relation to her delivery and was home all day - I was quite disappointed.

I ordered flowers for a funeral. They were delivered the day after even though I specifically stated and paid for them to be delivered on the day. They would not offer me a refund and I did not want the flowers re delivered as it was pointless. Very bad service and will not use them again. Very disappointed!

Living in New Zealand and not having organised mothers day flowers for Mum in the UK until last minute, I was so happy that Serenata would still deliver for mothers day when booked only on the Friday night! They arrived when they said they would and they looked beautiful from the pics I saw from Mum. Great service all round. Thanks!

Was very pleased with the ease with which I was able to send flowers to my best friend overseas the flowers were received on the day stated when ordering and I was told the flowers were beautiful when she got them. The price was fantastic and will definitely be using this company again.

Ordered flowers on the Saturday for a very special friend, they were delivered on the Sunday as promised and they were beautiful, exactly as they looked on the photograph. The service was great, with emails to keep me up to date. I will definitely use again. Thank you

I was able to select between 3 different sized arrangements and felt I got excellent quality in a beautiful display for a great price. I liked the updates which told me when the order had been despatched and also when they had been delivered. I would use Serenta flowers again in the future and not hesitate to recommend to anyone.

I ordered a lovely bunch of flowers for my mum on mothers day and they looked nothing like the ones I picked online. I would not use these ever again. I was so embarrassed when I saw them. I wouldn't even call it a bunch of flowers. I think there was about 2 decent flowers the rest was just stems.

I have used Serenata a few times now and each time it has been a very easy process and the flowers have always received many compliments. I will definitely continue to use Serenata every time I want to send beautiful flowers.

Flowers were delivered on time and they were beautiful. Web site very easy to use and I was kept informed every step of the way until they were delivered and even then I received a message to say they had been delivered. I would definitely use Serenata Flowers again.

Flowers were delivered at the perfect time on the morning of my chosen delivery date, I was however disappointed with the quality of the flowers, half of them were dead or squashed and didn't look worth the money I had paid for them.

Potted roses were delivered and I was advised that they had been delivered. Recipient delighted with her gift.
I ordered from RSA and was most impressed with the service and the price. Thank you very much.

After last minute searching for flowers for mothers day online I found Serenata flowers not only did they deliver on Sunday they processed my order quick 5pm day before my mum was happy got her flowers in the morning on mothers day. Cant thank this company enough. Brilliant

Website, ordering process and delivery all good. But flowers were a much smaller bunch than the website had pictured and the petals had already started to curl and wilt and change colour when the my arrived.

Ordered some sympathy flowers on a Sunday, having just learned that a friend had sadly lost her father that day.
The flowers were delivered the next day and friend contacted me to say they were beautiful.

I was very happy. I mistakenly put the wrong date, changed immediately by them when I informed them, arrived on the day promised and also within the hour window promised. Lovely flowers, plenty of life in them and as beautiful as shown on the website.

I was kept informed at all times of the delivery. My friend had been in touch to say that she had received the flowers on the day I had requested, but I have not seen them so am unable to comment on the standard of the flowers