Serenata

My mother was really pleased with the beautiful flowers we sent her. They arrived when they were supposed to and in good condition. Also customer services were really helpful and efficient in helping me customise my order. Would definitely use again!

If flowers could talk, they would express joy and happiness. Thats how the recipient felt upon delivery. Excellent value, excellent delivery, overall excellent service especially when ordered from overseas

Ordered for my aunt, and she phoned me crying as the flowers were so lovely, having used the company 3 times to deliver her flowers never let me down and always received e mails to keep me in touch many thanks

I needed white roses for next day delivery. No websites could do this at short notice. However Serenata Flowers did offer yellow roses for next day, so I ordered them. The notifications about despatch and delivery were excellent.
Sadly the flowers turned out to be dark red roses, bit disappointed but the mother-in-law loved them all the same.

I've used Serenata quite a lot to buy flowers for family and friends in the UK. I live in Cyprus so it's good to know that they are a reliable service. The recipients have always complimented the flowers and delivery has always been on time. Also very good value for money. I will continue to use this company.

Firstly I was very relieved that I found someone who could deliver on mothers day when I only ordered them the day before. Really good communication and service. However when I saw the flowers a couple of days later I was disappointed with the amount of blooms and the overall appearance. Maybe judging a florist on one experience on what must be the busiest weekend of the year is a bit harsh though.

Flower arrived well boxed, but upon opening the flower was droopy, and the next day had completely wilted. Have sent an email to the company with photographs but as yet have not had a reply. Won't be ordering from them again

Ordered flowers on-line. Until you order it is not made clear that the order might not get delivered 9.00pm. No good to anyone.
Paid £19.99 for a bouquet as advertised on web-site, when the flowers arrived they were exactly the same as you can buy for £3.99 at a petrol station. Nothing like the web-site very embarrassing.

Will never use again or recommend this company, Buyer Beware.

I'll keep this brief: I'm a repeat customer, because Serenata Flowers simply work! Ordered flowers for my mother for Mothering Sunday. Easy, straighforwards on-line process to choose, arrange a delivery date (including Sunday! Yay!), easy to pay. Conformation email received promptly, and the flowers arrived on time.

From past experience, I can say that the flowers are long-lasting; flowers sent for her birthday lasted almost two months!

Great company, great product, great service.

User friendly website... allowed overseas delivery using local flower shop... free delivery turned about to only if you don't care whar time the flowers are delivered... £4.99 if a desired time (range) required. Delivered flowers well received... overall happy with service & quality of product.

Sadly my basket and chocs were delivered to the wrong address. Really frustrating there is no phone number for customer svces. In fairness to serenata my complaint was dealt with quickly and efficiently and a full refund made. They need to change their delivery company.

Serenata was an excellent choice and a great experience even at busy Christmas time and ordering from abroad. Great range of flowers, sweets, toys and cards, well received by the recipients.

I only asked myself in perplexity: why did the two orders -made on the same day, for the same delivery day, and the same delivery address, but different names- arrived at a difference of a couple of hours between them and not at the same time.

But finally everything was fine, and I shall use again SerenataFlowers services very soon.

We were running very tight on time. After trying several of the big names in the flower business I discovered Serenata flowers. I placed the order and they delivered same afternoon. I have kept their link handy for future use Thanks guys. Oh. And it didnt break the bank

Ordered the larger Twilight bouquet from the Sympathy range from Serenata for following day delivery. Arrived next day via one of their couriers as they guaranteed. Order tracked and emailed through the process. Feedback from my aunt was wonderful, Beautiful bouquet!
Free delivery, very cost competitive. Wouldnt hesitate to use again. Thank you

This is the first time I have bought flowers from Serenataflowers and it was so easy to order them and I was kept informed every step of the way (in a lovely friendly way) from me ordering them to my friend receiving them. My friend said they were gorgeous and is thrilled with them.The price was great, the service was great and the flowers are gorgeous.
Thank you so much. I will always use Serenataflowers from now on.

Paid for 16 roses only 14 turned up. Turned up crushed and most the petals were yellow on the pink ones. Roses basically look nothing like the photo and when emailed them all they said was there hand picked from the best and need to go through long process to complain(dont have time for this) leaving this message for any future buyers. If your wanting big nice roses go else were. These getting left at someones door makes the purchaser look cheap and un thoughtful. Bad experience through and through get the one star for turning up on time well done guys

The flowers came in a box and just didnt look at all aesthetically pleasing, my girlfriend said they were lovely but I really failed to see the attraction, just looked cheap and thrown together. Will not be buying from here again. It was Valentines Day so maybe they were just rushed. Still the service that was provided was very poor.

Ordered flowers for aunts 80th Birthday. Web site easy to use. Like that they kept me informed of confirmation, despatch and delivery with fun emails. My aunt was over the moon with flowers said they were the best she has ever had. Would certainly recommend Serenata flowers to everyone.

I know the terms state can deliver up to 8pm but my aunts birthday was pretty much over by the time the flowers arrived. She sent me a photo and they did not look like the display, the fern type leaves shown in the background on the website were not there at all.

Flowers looked fresh and in good condition. Ordered 22 stems and I think that this must have included the foliage as there was a lot less in the bunch. Photo shows pink Lily's that we're missing from the bunch but do not seem to have been replaced with another flower if out of stock. Very resonably priced which (on this occasion) was reflected in the product.

Mother's day flowers... Very easy to order, free delivery. I've ordered flowers from here several times before. But this time the flowers were wilted, looked awful for the deluxe bouquet... I could have got a better and bigger bouquet from Lidl for a lot less money and fresher. Very disappointed.

The Flowers were good but despite ordering them two days before the anniversary date, they did not arrive on the required day. We were warned by an email from Serenata who passed the buck by blaming the courier and that was it. Would not use again if date was important.

Ordered flowers for delivery for the 4th of April 2014, with 5 days notice. Flowers were not delivered. Emails go unanswered and they have no phone number. Serenata have taken my money and supplied no goods, nor has there been any refund. I have no way of communicating with them.