Serenata

I have used Serenata twice now, firstly to deliver flowers to my elderly auntie in the UK and 2 days ago to deliver a xmas hamper to her. I now live in Australia and have found Serenata extremely easy to order and very reliable on delivery. Perfect service

I ordered the basket of white flowers/plants to be delivered to a family member living in London, all the way from Australia. They were THRILLED with them and sent me a photo of the basket and it looked exactly as the photo I ordered from. Second time I have used this delivery company and I have used others in the past, but have usually been disappointed with them. Priced very well, quick delivery and exactly as I had ordered... you cannot get better than that! Very happy, and I will be back again, thank you.

There was a problem with the initial delivery of flowers to my daughter, by Serenata did a great job in dispatching the next day and keeping me informed every step of the way. Faith was very polite and helpful, and my daughter was very very happy with the flowers. Thanks again!

Ordered a bouquet to be delivered on Valentine's Day, it was delivered as promised to a neighbour as arranged. Wonderful bouquet and card. First class service. Look forward to using this company again.

Ordered these flowers for a funeral. The flowers were lovely, all in bud waiting to bloom.The delivery was a bit of a let down. The courier tried to deliver to the wrong house, but it was fortunate that I noticed the van and went out to investigate. Also the card we purchased with the flowers was of poor quality, thin card, crumpled and with the company advertising on the reverse.

I liked the fact I could select the flowers from images on their web site. I also greatly appreciated the fact i got updates about delivery ie The flowers are out for delivery. The flowers have been delivered. My friend said the roses were stunning and i have to say the price they charge is most reasonable. My only adverse comment is that they should have put a card/note to say who they were from. I could have ordered a card but at £2.00 i thought that was overpriced for the wee card that most florists give away free of charge. Overall i am satisfied and I will use them again.

I ordered a blue wreath and a sympathy card for a family funeral. I was approached by the funeral director when I arrived to accompany the hearse because the wreath was In such an appalling condition on arrival. It had arrived broken into into four pieces which were held together by being superglued to a piece of corrugated plastic, the whole thing was water damaged and the box was torn and soaked through. The funeral director took photos at my request and I had to rush to get them repaired and replaced at a florist nearby who was equally appalled. I am utterly disgusted that a funeral wreath was delivered in this condition. I would like the name of the florists responsible as well as a full refund and an apology. Utterly disgraceful service.

Ordered flowers on Sunday to be delivered to a nursing home on Monday. Was kept informed of the flowers leaving to them being delivered safely and to time. Flowers were amazing... will definitely use them again, well recommended

Now I have used the flower and card delivery a few times now and the flowers are a little fresher and are in vase a few more days. Just the card needs to done with a little care. I know a computer prints it of might need to check settings. The lines a little further apart on smaller messages. Buts my opinion.

I ordered these flowers online and they looked beautiful, however when they arrived the flowers were wilted and the petals on the roses had already turned brown. Very dissappointed with the quality. Will not be using this service again.

I live in NZ and tried you guys for the first time. I ordered these flowers for my mother in law. She was thrilled with the quality of them. The fact that the flowers were closed when they were delivered meant they were long lasting and fresh. Apparently the box they were delivered in was a bit battered but the flowers were fine,

Was so easy to order, I live in Australia and was ordering flowers for my daughter in London. My daughter was in New York on holidays and was delayed because of snow, Serenata Flowers pt the order on hold for me and as soon as she was back in London the flowers were delivered the next day. Very helpful and very efficient. Thank you, my daughter loved them.

From NL I was looking for flower delivery in UK. Found Serenata on the internet.
Website looked good and easy. Ordered Saturday afternoon and the flowers were delivered Sunday. Fast delivery, and I was kept up to date on the whole proces. The flowers were Good protected in a box during transport. The flowers looked like the picture I chose from and were even more Beautiful than I expected. Will use Serenata again without a doubt.

I placed an order from my home in USA for my best friend's birthday (in the UK). She received the bouquet, wine and balloon at her office on her birthday and was extremely happy with them. I received email updates from Serenata on the status of my order.

Have been ordering flowers from Serenata Flowers for some time now (5 yrs) and they have never let me down. On line service and support is very good and the products delivered have always been good and value for money.

The flower come packed in a card box that was not even sealed straight. When I open the box the flower were squashed to fit and as I took the flower to put in the vase some of the flowers started falling off. The next day I noticed that most of the flower were already starting to wilt even though it's a cool place where the flower are. All in all I will not buy flowers again from this place.

Delivered within the hour they stated on email, Flowers were in healthy condition, they arrived more or less in the same condition as the image on the website. The wife was very happy :). . Overall no complaints, good service, good product.!

Although the flowers were despatched on time they were not delivered by DPD on the day. When they were delivered the regular driver for the area asked why we had not received on the correct day. I said the driver did not turn up he was not surprised and did seem to rate the driver very highly. As a result of this the flowers remained boxed for three days and by time we received them they were looking a little sorry for themselves.

The flowers were beautiful but no one knocked on the door. They were for my wife for our anniversary and the person who delivered them just left them in the shed and ruined the surprise. It was pretty disappointing as she was in at the time. Also the message in the card was all wrong and had numbers instead of letter. It was an anticlimax to it al really

The recipient of the bouquet was, as she described, over the moon with the most beautiful bouquet of lilies and roses.
She hasn't been well for a few years and it was her birthday. The flowers really cheered her up. Thank you.

I wanted the flowers to be delivered to a hospital ward and Serenata quickly informed me that the ward would not accept them so at 8.30 in the evening I changed the delivery address and they were delivered to the amended address the following morning - impressed!

I ordered the bouquet on line on Tuesday and they were delivered the next day. I had emails along the way updating when the flowers left the shop and when they had been delivered. Its a fabulous service, value for money and Beautiful Flowers. I have used this company before and always been treated really well.

Ordered flowers to be sent to my friend who had been in hospital. Flowers arrived on the promised date and my friend was really happy with them. The order process was really easy and the communication from the company was excellent. I received an e-mail from the company confirming my order, a further one on the day of delivery stating the flowers were out for delivery and then a final email confirming that the flowers had been delivered and accepted by my friend. Great customer service.