Shadow.tech

I created a ShadowPC account on July 1st. I subscribed to the service for 10$ to play the game Night Crows, I used the service for two days and today, July 3rd, my account was permanently blocked.

When I contacted support, I was told that using ShadowPC for more than 24 hours in a row is a serious infraction that causes a permanent ban from the platform. Basically, I subscribed to a service that I was blocked from using, which makes no sense at all. They also said that I used a Bypass to bypass the hibernation system, but there were only two things installed on the machine, NightCrows and ExitLag, so that's impossible too.

There is no time limit or usage limit warning, Night Crows is a game that requires a lot of time online because we farm all the time with other players, being a competitive game it was impossible to go offline, but I wouldn't mind going offline, the point is that there is no warning within ShadowPC.

In support they don't answer me, they don't say anything about a refund because I only used the service for 2 days out of the 30 days contracted.