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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I love the shaper it is so wonderful now to wear clothes tight clothes I look so much better and feel so confident and I want to thank you guys for creating such a wonderful product.
Date of experience: June 2, 2020
I was a bit skeptical, ordering bras without trying them on but my new Truekind bras are perfect. The straps stay where I put them and the comfort is superb. I will definitely order again!
Date of experience: August 10, 2020
Tight to get into but results are fantastic!
Smooth clothing fit. Makes you look put together.
If you are bulging at the extream, come on... lets get real! Love the garments and sales are great.
Date of experience: September 28, 2020
Literally in love with this bra. The first wear it was slightly tight but the more you wear it the more it truly forms to your body. It's lightweight but you feel super secure and supported!
Date of experience: August 15, 2020
They are confortable. But they roll up, In had to unroll them often to prevent shafting. And the top part rolls down after a couple of hours. But for the price Its a good option
Date of experience: July 12, 2020
Don't fret, Elisa. We're here to help you get the right one that stays in place. Just send us a DM with your order details as well as your waist, bust, and hip measurements for recommendations. Here's the link
All the styles that I got were pretty awesome but you have to make sure you get the correct size. The best is the costumer service it was excellent and all products are 100% guaranteed
Date of experience: July 7, 2019
Purchased a bra and had some issues and was immediately contacted and given a choice of any bra I wanted at no cost and keep the one I already had. Never had such great service ever
Date of experience: October 13, 2020
Thanks for the feedback, Donna! Keep us posted how the replacement fits one you receive it okay?
I really liked how the fabric felt next to my skin. The Shapermint was NOT mechanical and shifty like the last body appearal I tried. You can move comfortably and breathe normally. I love it!
Date of experience: April 29, 2020
Not the most supportive bra but definitely works well and is so comfortable you forget you're wearing it. Best comfortable bra and with the best support of the many I've tried.
Date of experience: July 3, 2020
I lie everything but the waist trainer because it does not stay in place. When I sit down it rolls from the bottom, in the back. Have only used it once.
Date of experience: September 5, 2020
Oh no! Were you able to base your size on your measurements in inches, Deborah? Got your back by our 100% fit guarantee and free exchange within 60 days. Please DM us so at http://m.me/shapermint so we can help you fix this right away. Thank you!
I had a size issue with the pants and customer service has a 5 star rating with me. They emailed me every step of the way till the issue was resolved.
Date of experience: November 16, 2020
Glad that we were able to swiftly help, Nancy. We'd love to know how the product is working well for you. :)
Didn't like the original size fit so a larger size was sent to try... then my order was replaced with the larger size at no additional cost to me, including shipping!
Date of experience: February 14, 2021
I have yet to get my replacement/exchange. So I cannot rate the product honestly. Sure hope it comes soon, so I can see for myself if the product works for me.
Date of experience: July 28, 2020
The shaper is not working for me I need a size smaller in order for me to feel the support. I feel like I have on a pair of big bloomers. I bought four different shapers all the same size
Date of experience: September 13, 2019
Hi there, Carrie. We're sorry to hear that your shapewear did not work for you. We'll be glad to help you check the sizing and process an exchange if your purchase is still within the returns and exchange period. You can simply send us a message via our Facebook Page or email us at hello@shapermint.com with your order details. Thanks!
They went above and beyond to help me find the right fit... most impressive
I'm a larger lady and find things hard to fit... the girls were in daily contact with me to see if things were ok
Date of experience: September 25, 2019
I ordered 2 different ones and they were both comfortable longer than any other bras that I own. They look exactly the same, although I paid 2 different prices. Very comfortable!
Date of experience: September 27, 2020
We're so thrilled to know that you loved them, Nina! Let's spread the love together. Be our next brand ambassador! Go to this link if you're interested: shpmint.com/ambassador.
I love this shaper, Fit to my body, makes me look slim, stays in place all day, no rolls I love the feeling and comfort all day, the tightness makes me not want to eat. I fill full
Date of experience: July 2, 2019
Does not do what it claims. Very dissatisfied. There may be a little difference with it but not a lot. Although the product does not roll down it doesn't lie flat.
Date of experience: April 9, 2020
Sorry, you're not satisfied with your order, Susan. No worries, we can get you one with a higher level of compression. Exchanges are free. Just send us a DM through this link http://m.me/shapermint so we can help you right away.
I placed my order, then decided to make a change to it. The order was already bin process by the time they got my email, but someone contacted me and made a special effort to make the change for me.
Date of experience: July 11, 2019
Absolutely love the tank tops and pants.
I wear them all the time, together and separate.
I purchased black and white because they go with everything. They are slimming and comfortable.
Date of experience: January 7, 2021
This just made our day, Dawn! Thank you for sharing and we just can't wait on your next purchase. Stay awesome!
Availability of contact was quick friendly and helpful. Confident they would follow through and make sure i was hapoy. Very happy with the fit, comfort and quality.
Date of experience: September 14, 2020
We're thrilled to know that you had an amazing time with us, Robyn! Glad that you've found your perfect fit to! Help us spread the love and be our next Brand Ambassador! Interested? Check this out: shpmint.com/ambassador..
I've been kinda like Goldilocks with the shapers, and they have been so accommodating! I finally found my forever under dress garment, and I couldn't be happier.
Date of experience: May 18, 2020
I really love the new bras I received. They are the first bras I've had that really fit. The customer service is great too. Always helpful and they don't keep you waiting on hold FOREVER.
Date of experience: October 1, 2020
Thanks for sharing your positive experience, Sue. We just can't wait for your next purchase. :)
I need to send this back so I can get a refund on this I really wanted to try this but I have no clue what size because I wear a size 2x should have fit me perfectly and again like I stated it was inside the SS and I couldn't even get it past my hips. Wth is going on?
Date of experience: May 27, 2020
Sorry your order didn't fit, Janice. Can you send us your waist and hip measurements in inches through Facebook Messenger so we can check which size is recommended for you? Here's the link http://m.me/shapermint
The best Bra I've ever owned. Very comfortable. I struggled finding the right brought my entire adult life. I finally found the one that I am comfortable wearing.
Date of experience: May 25, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Awww! You're giving us the prettiest smile, Naomi. We're so happy to hear you loved it! You can surely be a perfect fit to become our next Brand Ambassador. Here’s the link to learn more shpmint.com/ambassador