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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I say these bras advertised on Pinterest, and thought they looked comfortable and adjustable. I ordered two and they have proved to be comfortAble to wear all day!
Date of experience: November 15, 2020
Finally someone has made a garment that supports my stomach, my back, and my posture! I am enjoying my garment and I will return to buy more undergarments.
Date of experience: July 11, 2019
Did not receive what I thought I ordered. I wanted the wrap around lace bra, so was dissatisfied with order. Quality seems good, just not what I wanted.
Date of experience: January 25, 2021
I have received exceptional service. The product is high quality. The sizing is perfect and the communication from shapermint is above and beyond expectations. I can't rank them high enough
Date of experience: December 26, 2019
I was so lucky to have experienced shapermint customer service. I was given such a high quality service as well as high quality products. Definitely going to be coming back.
Date of experience: November 19, 2020
It feels very nice and comfortable. I will definitely buy the these items again when I need more and will definitely recommend the products to my family and my friends.
Date of experience: June 8, 2020
I initially purchased a shaper and tights for a family wedding. I loved both and have since ordered more tights and another style shaper. Products are high quality and prices are fair!
Date of experience: November 25, 2020
Woohoo! You made us do the happy dance, Jodi! Thanks for spreading the love! Hey, it's high time that you become one of our Brand Ambassadors. You'll be a great bet for sure. Sign up through this link: shpmint.com/ambassador.
Love the feel and fit of the bra. Gives me a great shape under clothes and is super comfy. The site is easy to use and the service is quick and efficient. Love it!
Date of experience: February 4, 2020
All he customer service contacts were quick to reply and make me a satisfied customer. All company's should be as receptive to good customer service and understand their customer base.
Date of experience: July 2, 2019
I purchased a product that turned out to be the wrong size. They replaced it in the correct size at their cost. The correct size makes all of the difference!
Date of experience: March 27, 2020
I have tried many, and I mean Many other brands of shape ware and these are by far superior to other brands for comfort, fit and do what they say they do!
Date of experience: April 8, 2020
I ordered a size too small and they sent me another size and allowed me to keep the one I had! Fingers crossed I will soon be able to wear the one that was too small.:-)
Date of experience: July 3, 2019
I had ordered an item and the size was not correct, I was contacted immediately with a remedy of a replacement, refund and to keep the original item... I was very impressed with the customer service.
Date of experience: July 2, 2019
I was very impressed with everything I ordered. The first day I wore one pair of the leggings there was a hole in the crotch seam. The other pair and the other items were very impressive.
Date of experience: December 30, 2019
Oh no. So sorry to hear about this, Julianne. Let us assist you. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
I felt 10 pounds lighter and I was so smooth and the top I was worried about rolling down, did not do it all day. And I was up and down cleaning out files and reorganizing.
Date of experience: November 7, 2020
Your feedback made our day, Brenda! Your positivity can help us inspire other women for sure! Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
Very good product. I still had to cut the shoulder straps since they were too long. But the results were very good. I will buy again but with adjustable straps
Date of experience: September 5, 2020
Oh my... Sorry to hear that you needed to do that, Celine. Being a marketplace, we offer different styles of bras and shapewear. Let us help you, just DM us at http://m.me/shapermint
Unfortunately, the medium sized bra was a little too tight on me, and the large was too large. I wish the fit was better because I did like the support and comfort of the bra.
Date of experience: September 13, 2020
Everything was easy and went smoothly. I had to do a return and reorder a different size and that went smoothly and quickly and now I have 3 new comfortable good fitting bras.
Date of experience: December 17, 2020
The bras that I have ordered are very nice and comfortable. I have made several purchases and now I have ordered for my daughter. Fast delivery and you are kept notified about the order.
Date of experience: March 7, 2021
This is the most comfortable bra I own! It covers me completely, and I am supported and everything is smooth... sides and back. I have it in black and nude. I highly recommend it!
Date of experience: July 3, 2019
The easiest web return experience ever! I got the wrong size, and only had to call to get the correct size. Didn't even have to send the wrong size back. I was able to give to someone whom it fit.
Date of experience: March 31, 2021
Hearing that you had a great experience is the best thing we could hope for, Barbara! A beautiful soul like you is fit to become our next Brand Ambassador. If you’re interested, please sign up here: shpmint.com/ambassador
I have had a very good relationship with Shapermint. I like the products I have purchased from them.
Things that I have had to returned, whether an exchange or not, I never had a problem from them
Date of experience: February 10, 2021
The bra fits okay, but I can still feel that I am wearing it. I was hoping for a good bra that I don't realize that I am wearing. I was hoping for something that is too good to be true.
Date of experience: March 22, 2021
We hear you, Lauri. Our FREE exchange got your back. Let our Fit Expert find the perfect bra for you. Share your order details through this link. http://m.me/shapermint
The site is easy to move around, it is labeled by type of product one is looking for. Once you find items you are looking for, the availability of sizes is easy to follow.
Date of experience: September 9, 2020
Sweet! That’s great to hear, Susan. Stay lovely!
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Let's send you the right item for free, Dona! Send us a DM with your order details and we'll take care of it. Here's the link: http://m.me/shapermint.