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Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I love the material, the fit and the way I look. Great product. I can wear it all day and feel very confident in the way it makes me look. I would recommend this product to anyone.
Date of experience: July 7, 2019
Ordering was easy and I LOVE how great they feel and how they make my clothes fit and feel better. I got the shaper both shorts and the control panties. I love them all!
Date of experience: July 27, 2020
Ive tried numerous times to get in touch with customer service, requested a call back twice and by email with no success! Their bot automated email and voicemail does not make for customer service.
Date of experience: May 22, 2020
The parcel service was very quick and the customer service was excellent I was over the moon with the item and I will be buying other items thanks so much xx
Date of experience: August 15, 2019
I have tried to email to the company cause they are to small now I just want to get a refund. When I get a email back it never gives me the info to exchange now I want to return.
Date of experience: May 23, 2020
So sorry you were having a hard time getting help to return your order, Diane. Please try messaging us through Facebook Messenger instead. Here's the link http://m.me/shapermint
I love my leggings. They are breathable, and comfortable. They move when I move. And look so so distinguished. I can wear them to work. And still look professional
Date of experience: November 30, 2020
I love the Shapermint is really work is really soft don't roll went you sitting down or moving I really recommend went put the dress is don't show anything
Date of experience: July 2, 2019
I bought 2 of the shaper shorts and 1 brief. The brief is comfy and stay in place. Shaper shorts cover thighs and prevent rubbing. Comfy and easy care.
Date of experience: July 6, 2019
Very happy with my new shapermint. Fit is great. Happy with the customer service. Happy with the colors I got. They are very comfortable and they help support my lower back.
Date of experience: July 10, 2019
The material is soft to the skin, easy to put on. Didn't see to much didn't see to much difference in flattering my tummy. But it is very comfortable.
Date of experience: January 29, 2021
Didn't hold in like I
Product didn't work like it was advertised. Doesn't hold it like I expected it to. Still looks the same with it on or off no change to body.
Date of experience: June 14, 2020
Try a different brand that offers firmer compression, Vera. Exchange is easy and free! Send us a DM with your order details via this link: http://m.me/shapermint our Fit Experts are waiting to help you.
As always when I order from Shapermint my order comes in a timely manner. I always love my purchase! After my order arrives I am contacted to make sure I am happy.
Date of experience: May 12, 2020
Everything was excellent. The customer service when I had a problem and the product when it arrived. I would certainly recommend the company and the product
Date of experience: March 6, 2020
I have bought a few different items. The foundation garments are super, the bras are a different story and I have passed them on to the delight of the recipient.
Date of experience: July 5, 2019
I like my shaper meant bras because I have never been a fan of underwires. When I put on my shipment bra it's like putting on an old friend. It's soft and comfortable but gives me support.
Date of experience: June 14, 2020
I ordered a cami but received a bralette. I have talked to customer service twice. Each time they assured me a cami would be shipped in 4 to 8 business days. It has been over a month still no cami
Tip for consumers:
Company does not send the right product and then doesn't make it right.
Products used:
None
Date of experience: April 22, 2022
So sorry you're going through this, Audrey. Let's get this sorted out and make sure you'll get your cami. Send us your order details here https://m.me/Shapermint?ref=w15260378 so we can get started.
Wasn't able to get on the website to buy it@1st... had to go a different route. Afterwards when I received the products the large that I got was too big. In length...
Other than that... its ok..
Date of experience: March 19, 2021
Oh, dear! Don't worry, we'll have it exchanged for FREE. Just send us a message with the order details here: http://m.me/shapermint
I placed an order on March 23rd and it is now after close of business on March 29th and the order has still not been fulfilled or shipped. Very disappointing as I am excited to get my products.
Date of experience: March 29, 2021
We're so sorry if you haven't received it yet, Angela. We are experiencing delay with our warehouse and that's why it's taking a while. Rest assured that we are doing our very best to have them delivered to you. Please DM us with your order details, so we can check the latest status. http://m.me/shapermint
I have been wanting theses camis for a long time. I am very pleased to finally have them, especially for wearing under tank tops. They don't make 10lbs go away, but they sure do make it look better.
Date of experience: June 18, 2020
I needed a bra and I found a soft and pretty bra that I love. I am happy that I tried the Bali easy lite seamless wire free bra. It fits me perfectly and it is soft on my skin. I love it.
Date of experience: March 14, 2021
Love it love it I like to wear it under a dress and it makes you look thin and no fat is showing I love love love love love love love love love it was the most comfortable think to wear
Date of experience: July 5, 2019
They have great cousin we service and the products are great. The only thing I don't love about The leggings is that the crotch area reminds me of panty hose.
Date of experience: October 20, 2019
I am very satisfied with the Truekind Shaper Bra. It's true to it's word in comfort.
I purchased 3 bras and I will look to purchase other items Shapermint sells.
Date of experience: February 27, 2021
We're so pleased hearing this, Cathryn! If you need help with your future orders, you can reach us out through this link. Thanks! http://m.me/shapermint
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
So sorry to hear that, Michele! Please try sending us a message through Facebook Messenger so we can help you with your concern. Here's the link http://m.me/shapermint