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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,343 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    335
  • Value
    324
  • Shipping
    349
  • Returns
    225
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 65.6%
Positive
40
Neutral
3
Negative
18
View ratings trends
141
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How would you rate Shapermint?

Reviews (7,343)

Rating

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Reviews that mention popular keywords

customer service (1175) right size (91) shaper shorts (69) phone number (19) credit card (29) order number (12)
Thumbnail of user kellys736
Massachusetts
1 review
0 helpful votes
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July 12th, 2020
Verified purchase

This was so tight I couldn't even get it over my shoulders. I went through the reviews and used the sizing chart to pick my size, (L) and it was more of a small! Unbelievable

Date of experience: June 12, 2020

Thumbnail of user jennys411
Australia
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

I ordered 2 x high-waisted legging and have never had better. The size fit perfectly, they do not roll down, they give the body a gorgeous shape and I love the feel of the material.

Date of experience: March 3, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're so living on your comment, Jenny! Thanks for sharing this and stay dashing, girl!

Thumbnail of user susannev7
Germany
1 review
0 helpful votes
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May 22nd, 2020
Verified purchase

The leggins are fine if somewhat very long in the leg. But the constant emails from you are extremely annoying. I dont mind getting 2-3 emails per week but 2-3 every day is too much!

Date of experience: May 22, 2020

Thumbnail of user evelynq15
California
1 review
0 helpful votes
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August 17th, 2020
Verified purchase

I couldn't talk to a representative but was able to get email and get a replacement on items that didn't fit. When I got the right size for sports bra and shorts it was perfect!

Date of experience: August 17, 2020

Thumbnail of user duffyb2
Australia
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

Everything that shapemint say is true. I wore a dress for a wedding. I'm a big girl and I absolutely loved how I felt and looked. No bumps or lumps and the garments never moved.

Date of experience: March 29, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Wow, we were blown away by this feedback, Duffy! Looking forward to some photos! Who knows, you might be featured on our social media pages. Plus, we do have a Brand Ambassador program, if you’re interested head over to this link: shpmint.com/ambassador. Stay fab!

Thumbnail of user cristyp8
Georgia
1 review
0 helpful votes
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November 7th, 2020
Verified purchase

Very very unhappy. I had items that where to small, I was told to return the items for a bigger size, so I did and I've yet to receive them back. There were 2 medium pantys and 1 medium bra..

Date of experience: November 6, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, no! Please allow us to check the status of your replacement order, Cristy. Please send us a DM here: http://m.me/shapermint

Thumbnail of user lindah1716
Colorado
1 review
0 helpful votes
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August 2nd, 2020
Verified purchase

Overall was very satisfied but shipment was a unsatisfied issue with my order! I had never had wait that long over a 2weeks delivery before my products arrived

Date of experience: August 2, 2020

Thumbnail of user janetc562
Texas
1 review
0 helpful votes
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August 6th, 2020
Verified purchase

I wanted a bra with no underwire that still had support. This bra is perfect! Comfortable, soft, supportive. I can wear it all day. Just what I wanted.

Value
Shipping
Quality

Date of experience: August 6, 2020

Thumbnail of user melanyd4
Canada
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

I had to change the item for sizing problems, but the costumer service was amazing and super helpful! Once I got the right size, the product is great!

Date of experience: December 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for letting us help you get the right fit for you, Melany! You know, we're always looking for potential brand ambassadors to help us spread the love. If that's something you would like to do, just fill out the form on this link https://shapermint.com/pages/ambassador

Thumbnail of user nurulhudaa
Singapore
1 review
0 helpful votes
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November 5th, 2020
Verified purchase

First time user of shapermint and it is so comfortable. I wore my cami and shaper short together and it didn't roll up. Loving it.
Will purchase again

Date of experience: November 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Your feedback made our day, Nurulhuda! Your positivity can help us inspire other women for sure! Do you consider becoming our next Brand Ambassador? Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador

Thumbnail of user moirar6
New Zealand
1 review
0 helpful votes
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September 6th, 2020
Verified purchase

I've purchased the long tights as well as the shorts and I'm just waiting for the 2 cami's to arrive. I love love love your products they do exactly as your short video says. Hence Perfect fit

Date of experience: September 6, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You rock, Moira! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador

Thumbnail of user susanw1252
California
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

I took the advice of the measuring chart, I originally ordered the XL this was too big. Reordered an L too small. The L shows all the indents so it isn't smooth as advertised. Vey frustrating indeed.

Date of experience: August 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Leave it to us, Susan. We're here to help you get the right fit for free. Please send us a DM at http://m.me/shapermint.

Thumbnail of user sandrar648
Oregon
2 reviews
0 helpful votes
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June 8th, 2020
Verified purchase

I ordered the panty in black and a tan because I need a compression garment. The panty is not too tight and best of all it stays put! No rolling at the waist! Very satisfied and comfortable.

Date of experience: June 8, 2020

Thumbnail of user cynthiag632
Ohio
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

I found the cups to be very comfy but if the extenders were not included it would not have fit. Also it would be great if you offered a "nude" for women of color (shades of brown).

Date of experience: January 30, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for your suggestion, Cynthia! Truekind is in development of more color options, don't worry. But if you're shaper bras are too small for you, let's exchange them to a different size for free. Can you send your order number to us via Facebook Messenger so we can take a look? Here's the link http://m.me/shapermint

Thumbnail of user robinh306
California
1 review
0 helpful votes
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August 24th, 2019
Verified purchase

This company went above, beyond & even further to make things right when I purchased an item I didn't like. They made sure I was happy & then made sure I was even happier! It was like WOW!

Date of experience: August 21, 2019

Thumbnail of user sabelial
Florida
1 review
0 helpful votes
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August 20th, 2020
Verified purchase

This is the ideal purchase, it is smooth and holds you together pretty good, couldn't ask for anything better in shapewear. Thank you Shapermint for a great item.

Date of experience: August 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! We're glad that you're satisfied with your purchase. You can DM us a pic of you wearing them, and get a chance for you be featured or posted on our Social Media page. You can also sign up and become one of the Brand Ambassador. Here’s the link: shpmint.com/ambassador
Stay lovely! ❤️

Thumbnail of user bettyb208
Texas
1 review
0 helpful votes
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September 7th, 2019
Verified purchase

I recently purchased bras from Shapermint and they fit wonderfully! They are comfortable, lightly padded, and it feels as if I don't have on a bra. No uncomfortable and breaking underwire. I love it!

Date of experience: September 6, 2019

Thumbnail of user laurenr149
Canada
2 reviews
0 helpful votes
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July 1st, 2019
Verified purchase

I like the shapermint but I feel that it did not give me the true feeling or look great because when I turn to my side I can still see that my stomach was looking a bit fat.

Date of experience: July 1, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you for your honest feedback, Lauren. You probably need a different brand with much higher compression. Please send us a private message through our facebook page and we'll have someone assist you right away with the exchange process.

Thumbnail of user lornac51
Florida
2 reviews
0 helpful votes
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June 9th, 2020
Verified purchase

I like the product but in the instructions says you need to prder base on chart. My product is 1 size big on me. It's okay but doesn't do the effect I was expecting.

Date of experience: June 9, 2020

Thumbnail of user margareth328
Texas
1 review
0 helpful votes
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December 26th, 2019
Verified purchase

Great customer service. Shapermint has great control, however the back rolls making it unable to wear comfortably with something more clise to the body.

Date of experience: December 26, 2019

Thumbnail of user sherryh266
Maryland
1 review
0 helpful votes
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September 11th, 2020
Verified purchase

I love getting dressed now and I'm going to tell all my friends about but what I'm wearing later but right now I'm just enjoying them saying hey you look good

Date of experience: September 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing! Thanks for the sweet feedback, Sherry. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user heatherk384
North Carolina
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

The person who has been helping me has been professional and super helpful. Even when there was miscommunication, she was very quick with the follow up and fixing of it!

Thanks!

Date of experience: June 11, 2020

Thumbnail of user hollyh351
Arizona
1 review
0 helpful votes
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September 19th, 2020
Verified purchase

This is your mother's shapewear reinvented. They took the old girdles and control top panties and turned them into the most comfortable shapewear ever.

Value
Shipping
Quality

Date of experience: September 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Girdles are out, shapewear are in, Holly! Plus our shapewear are comfier, innovative evolution of the girdle.

Thumbnail of user lisab2195
Connecticut
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

I love shopping at Shapermint! Their shapewear inventory is excellent and affordable. I have a wonderful wardrobe of beautiful bras, panties, shorts, and leggings. I am a very happy Shapermint lady!

Date of experience: January 26, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awwww.You got the whole team smiling, Lisa! Thank you and stay awesome!

Thumbnail of user kokoh1
Georgia
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

At first i ordered boyshort which im not satisfied about it cuz it dont stay but gladly they replaced it and i was happy that the customer service able to handle it.
They are very nice.

Date of experience: January 22, 2021

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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