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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I really like everything that I purchased. When I feel that I want to get more stuff to update my wardrobe I will most definitely return to Shaperment.
Date of experience: February 6, 2021
I was surprised at how tight the cami was. I ordered a size bigger than i normally wear so it wouldnt be super snug but when i put it on it was extremely tight.
Date of experience: February 15, 2021
I love the camis and the tear proof tights! Super supportive and comfortable! Costumer service is above 10 stars! Wonderful company and wonderful products!
Date of experience: March 5, 2021
When I first got the shorts I thought they were way too small I was able to slip them on what is and it's moved out my love handles but not to the extreme where I could not breathe.
Date of experience: August 16, 2020
I have worn the shaper bras and the shaper shorts. I have not tried the
Shaper panty yet. I only wear shapewear for dressing up, not every day.
I am happy with what I have purchased.
Date of experience: October 20, 2019
I love wearing my shapermint under garments, the high waisted shorts and cami t-shirt holds in my tummy and love handles. Love love my shapermint under garments.
Date of experience: May 8, 2020
I ALSO HAVE NOT RECEIVED MY WHOLE ORDER (Order #SM*******)
I HAVE SENT6 E-MAILS, LEFT 3 V-MAILS, TEXT AT LEAST 6 TIMES. NO RESPONSE TO ME AT ALL. AFARID IF I SEND BACK WHAT I RECEIVED, THEY WILL DEDUCT THE PRICE OF THE BRA NOT RECEIVED. WELL, I NEVER GOT THE WHITE BRA. PAID OVER$80 FOR ITEMS. WHY CAN'T I GET A LIVE PERSON TO CARE. I WOULD SEND MY THINGS BACK BASED ON PRINCIPAL OF NOT WANTING TO DO BUSINESS WITH A COMPANY THAT IGNORES THE IMPORTANCE OF NOT RECEIVING WHAT I WORKED HARD TO BUY. EITHER WAY, I WILL PRPBABLY NEVER GET THE WHITE BRA. DAMN, I AM SO DISAPPOINTED IN THIS COMPANY.
Date of experience: November 18, 2019
We're so sorry to hear about your disappointment, Teri.We will surely look into your order and assist you further. Please send us a message via our Facebook page with your order details, or you can chat with us on our website. Thank you.
Awesome Products. Highly Reccomend
If you're looking to purchase some good quality product this is the site for you
Although a bit pricy, it's worth every penny
Date of experience: July 26, 2020
Fast service. Ordered wrong size but didn't have to hassle with a return. They sent one free of charge. Bra was still a little small.
Date of experience: December 31, 2020
We really appreciate you sharing this, Carlotta. Please get in touch if there's anything you need, okay? Stay awesome!
I have still not received my order, despite having been sent twice now. You keep sending emails but don't know I haven't had delivery
Date of experience: March 1, 2020
Hey there, Gill. Your replacement order was just created last Feb. 24 and it's already in transit. Rest assured that it will be there within 15 business days. Send us a DM on Facebook, so we can provide you the tracking details. Hope to hear from you soon.
These really smooth you out plus they are comfy and don't ride down. I'd recommend them to anyone wanting a slimmer and firmer look
Date of experience: August 19, 2019
I wore my Shapermint all day & night at a wedding. It was very comfortable, yet had enough support to smooth out my shape.
Date of experience: August 18, 2019
Everything that I had purchased fits just right. And do what it needs to do. The great thing about them they don't role down.
Date of experience: July 24, 2020
Excellent service when I had a problem with sizing.
Shipping was quick and prompt.
Would like the legging material to be thicker and not transparent.
Date of experience: November 26, 2019
Very happy with my purchase. Will be placing more orders in a couple of weeks. I'm going to buy for my daughter and daughter-in-law.
Date of experience: August 20, 2019
This product is very comfortable for sure. However, I find they snag easily and get friction fuzz. We will see how long they last.
Date of experience: February 11, 2021
Glad you feel comfortable in them, Joy. ;) Should you need help with your purchase, just send us a DM with your order details here: http://m.me/shapermint.
Love shapermint and all they do to make woman feel comfy and confident! Everything I have received from this company has been 5 stars!
Date of experience: December 12, 2020
WOW! We're so thrilled knowing you had an stellar experience with us, Christianna! Be our next Brand Ambassador and inspire other women to shape the Holidays - their own way! Sign up through this link: shpmint.com/ambassador. ✨❤️
I have been excited and pleasantly surprised by how comfortable, breathable and supportive all of your products are. Thank you for being so awesome.
Date of experience: May 28, 2020
They were perfect fit and feel comfortable. I got them in a few days after ordering. The site is easy to navigate and order from. Good q
Date of experience: October 20, 2020
Perfect! Thanks for the sweet feedback, Amirah. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Watching and seeing the videos made me believe that they were very good at holding you in. However it doesn't hold your back in!
Date of experience: May 25, 2020
I've finally found a bra that fits, feels good and keeps everything in place! Once I tried on my first one, I immediately ordered more!
Date of experience: October 20, 2020
We appreciate your feedback, Danielle. If you think there's anything that we can still be of help, just let us know by sending us a DM through the FB messenger. Here's the link: http://m.me/shapermint
Stay awesome!
I sent a packing slip back
To exchange for smaller size boy shorts 5 weeks ago and have heard nothing nor received the exchange.
Date of experience: July 25, 2020
Oh, my. Don't worry, Jeanne. We'll check this for you. To get started, kindly DM us your order info through this link. http://m.me/shapermint
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Hi, Lynn! Don't worry, if you need a bigger size, we'll exchange your cami for free. Just send your order number to us via Facebook Messenger and we'll take care of it. Here's the link http://m.me/shapermint