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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I love the way I look in clothes. No more belly rolls hanging out. And they stay up all day as promised. Very happy with my purchase.
Date of experience: July 12, 2020
It's pretty good... just sometimes I feel a little bouncy walking and when I put deodorant on it gets all over sides of bra.
Date of experience: January 5, 2021
Bottoms fit great. Tops not so much. But am waiting for replacement for those. I will say dealing with customer service was a pleasure.
Date of experience: November 27, 2020
We're happy to be of help, Clara. If you need anything, we're a DM away on this link: http://m.me/shapermint
Comfortable and good fabric quality. Shape wear stays in place and don't move or roll down like the other brands I purchased before
Date of experience: August 29, 2020
We're glad to know that you're satisfied with your order, Barbara. Consider getting a spare! Are you already one of our Brand Ambassador? If not, then here's the link to sign up: shpmint.com/ambassador
Stay awesome!
Its very comfortable and fits great. I just wish it was more low cut in front so it does not show with shirts.
Date of experience: September 8, 2020
Glad to hear that you find your bra comfy, Ann! Let us know if you need further assistance, DM us here: http://m.me/shapermint
I am enjoying the leggings and highly recommended them. Keep in mind that your size will probably go up because of the compression.
Date of experience: October 21, 2019
Received my bathing suit bottoms and am very pleased. They fit perfectly and will be getting lots of use with this hot weather!
Date of experience: August 5, 2020
I love how my Shapermint actually does what it says. And the customer service was excellent. I will be ordering again.
Thank you
Date of experience: January 12, 2021
Great product easy to communicate with when have a query had size issues and they got back to me in before 24 hours
Date of experience: September 2, 2019
They send me a card with a promo to use and it didn't work how sad next time I just won't buy anything.
Date of experience: July 20, 2020
We can apply the promo code for you, Rosa. Send us a message with your order details here http://m.me/shapermint.
Very comfortable. Fit as expected. You hardly know you are wearing a bra. I plan to purchase in the future and would recommend.
Date of experience: June 8, 2020
I got my lost product replaced without an issue. It was fast and the representatives were great. Thanks for making it so easy.
Date of experience: November 28, 2020
We're happy to be of help, Sandi. If you need us, we're just a message away on this link: http://m.me/shapermint
I love the comfort for starters. It really moves with me. Not constantly having adjust. Accentuates my curves. I look and feel amazing!
Date of experience: June 17, 2020
You need real people on the phones for customer service the back and forth endless emails are wasting my time automated system sucks
Date of experience: June 22, 2020
We are sorry to hear that, Deborah. Please reach out to us via FB Messenger, it will be faster that way. Link here: http://m.me/shapermint. Thank you!
I expected more from this product but it rolls down just like ever other one. Not happy thought it would stay in place.
Date of experience: June 27, 2020
One if my items didn't fit right. Customer service replaced the item quickly, with no problem. They now have a very satisfied customer.
Date of experience: June 22, 2020
I am 100% satisfied with my purchase. It is comfortable and controlling all at the same time. Just what I was looking for.
Date of experience: August 18, 2019
Great experience... received my package in a timely manner and the order was correct. Love how the tights fit... so comfortable. Happy customer!
Date of experience: November 16, 2020
And, we're a happy team too, Phyllis. Glad everything's good! Let's keep the greatness coming! Join our Brand Ambassador Crew! Here's where you can check it: https://shapermint.com/pages/ambassador
Other than straps being too long, bra fits perfect and is quite comfortable. Just had to shorten the straps. Not adjustable. Sewing required.
Date of experience: January 30, 2021
My first order didn't fit and when I informed them they graciously exchanged it for another. I have ordered again with great service.
Date of experience: July 27, 2020
Product as described. True to size, material is squat proof, stays up, product cut eliminates camel toe. Well done shapermint! Will purchase again
Date of experience: November 26, 2020
WOW! This is music too our ears, Bridget! It's always a pleasure hearing that awesome customers like you are satisficed with their purchase. You can help us spread the love while enjoying the perks of being a Shapermint Crew. Join our Brand Ambassador Program! Sign up through this link: shpmint.com/ambassador.
Comfortable to wear all day. No rise in wearing it.
Wish it was a little more compressed fit. But well worth the price..
Date of experience: November 27, 2020
Hey, Gorgeous! If you need one with higher compression, we can exchange them for free. Just drop us a message on this link http://m.me/shapermint with your order details.
The first one I received didn't fit. There were no issues with the exchange. Fast shipping. Quality product! Fits great! Love it!
Date of experience: March 14, 2020
Love my black bali bra! Wish I had white and nude in it. Great support! Best item I have received from shapermint.
Date of experience: February 5, 2021
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Uh-oh! We'll take note of this so we can improve our products further, Judy. If you need help exchanging it to something that would work better, just send us a DM with your order details here: http://m.me/shapermint.