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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user donnab1088
Missouri
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

When I ordered it took no time to receive in the mail I like that seems other sites are slower than slow!

Date of experience: June 12, 2020

Thumbnail of user afidahh
California
1 review
0 helpful votes
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December 31st, 2019
Verified purchase

Super comfortable even after I changed the size from M to S. Excellence customer service. Overall I am satisfied with my purchased.

Date of experience: December 31, 2019

Thumbnail of user merrilll12
Florida
1 review
0 helpful votes
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November 6th, 2020
Verified purchase

My breasts are large and I need a bit more support. They are the most comfortable bra I've worn Perfect for sleeping.

Date of experience: November 6, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for your feedback, Merrill. Should you need to get an exchange, it's for FREE and you just need to DM us here: http://m.me/shapermint

Thumbnail of user stefanieb38
Illinois
1 review
0 helpful votes
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June 14th, 2020
Verified purchase

I bought something for myself and as mother's day gifts. Very happy with the products and quality. Will be trying more soon.

Date of experience: June 14, 2020

Thumbnail of user ltanyak
California
1 review
0 helpful votes
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July 27th, 2020
Verified purchase

They are wonderful under garment! I love it! I'm almost have enough to wear. Everyday of the week.
A very comfortable garment.

Date of experience: July 27, 2020

Thumbnail of user jessicat509
Virginia
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

Shapermint made it easy for me to exchange sizes. My new product fits great. It didn't move or roll all day long.

Date of experience: June 17, 2020

Thumbnail of user aliciar156
Colorado
2 reviews
0 helpful votes
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June 15th, 2020
Verified purchase

I noticed bras run small according to size chart, but once I got the right fit, it is a great bra. Thanks

Date of experience: June 15, 2020

Thumbnail of user dianar367
Kentucky
1 review
0 helpful votes
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June 19th, 2020
Verified purchase

Love the comfort/fit. Great product!
Shipping was outstanding. Much quicker than expected with everything else going on in the world today... Thanks!

Date of experience: June 19, 2020

Thumbnail of user lisaa455
New York
2 reviews
0 helpful votes
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July 2nd, 2019
Verified purchase

This exchange was quick & easy. The customer service was focused on how to help. I got my replacement in no time.

Date of experience: July 2, 2019

Thumbnail of user wandat59
North Carolina
1 review
0 helpful votes
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June 19th, 2020
Verified purchase

These products inspire healthy change. I want to eat better, work on my body to see even more results. Thank you Shapermint.

Date of experience: June 19, 2020

Thumbnail of user dianel698
Canada
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

Best bras ever was concerned about straps stretching so far so good been 2 weeks. Fits true to size will order more

Date of experience: January 26, 2021

Thumbnail of user dianep454
Australia
1 review
0 helpful votes
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September 16th, 2019
Verified purchase

This is perfect for me I wear it a lot and it helps make my cloths look great without that belly bulge

Date of experience: September 15, 2019

Thumbnail of user rebekkaw1
Texas
1 review
0 helpful votes
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August 15th, 2020
Verified purchase

Love them very much. My body can breathe. I don't have the need to rip them off within a couple of hours.

Date of experience: August 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad that you love how they fit, Rebekka. Don't forget that we’re just a DM away at http://m.me/shapermint should you need any assistance, okay? Stay awesome!

Thumbnail of user marya948
Canada
1 review
0 helpful votes
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July 3rd, 2019
Verified purchase

When I had a concern about the product I got an immediate response & it was corrected quickly and easily. Very impressed!

Date of experience: July 3, 2019

Thumbnail of user girondaj
North Carolina
1 review
1 helpful vote
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May 9th, 2020
Verified purchase

Great fit for shape ware never would've imagine that I could wear anything like this all day. Nice fit and very comfortable.

Date of experience: May 9, 2020

Thumbnail of user cheryls799
Texas
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

I love the fit and feel of wearing my new leggings. I am reluctant to take them off while preparing for bed.

Date of experience: December 17, 2020

Thumbnail of user sharmilap
New Zealand
1 review
0 helpful votes
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February 18th, 2020
Verified purchase

The size fit well. But there is no support to stomach, is doesn't not make me feel secured or tightened wearing it.

Date of experience: February 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We can definitely fix that, Sharmila. We can try different shapewear with a higher compression level. Don't worry, it's free! Send us a DM on Facebook with your order details please.

Thumbnail of user bettys236
Michigan
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

Waist height is too short for a tall person so it doesn't go up under breast like it shows in advertising videos

Date of experience: January 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Betty. We have a variety of shapewear in our marketplace that will surely work for you, like the bodysuits perhaps. Send us a DM on Facebook so we can assist you in getting a replacement for free. Hope to hear from you soon.

Thumbnail of user crystalh290
Wisconsin
2 reviews
0 helpful votes
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July 26th, 2020
Verified purchase

Got 2 pairs. First was just right size some support. New pair needed to get a size bigger but held in better.

Date of experience: July 26, 2020

Thumbnail of user jeanetteg30
Michigan
2 reviews
0 helpful votes
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July 2nd, 2019
Verified purchase

Fits great, makes a big difference covering up the lumps and bumps. I would recommend it to all my family and friends

Date of experience: July 2, 2019

Thumbnail of user allieb76
GB
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Will order again. I have nothing else to say, its silly demanding 100 characters. It will stop me replying at this rate.

Date of experience: July 2, 2019

Thumbnail of user audreyc252
Indiana
1 review
1 helpful vote
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July 2nd, 2022

Worst fitting bra ever! It gave me no support and the straps were too long. There is nothing I like about it.

Products used:
Bra

Service
Value
Shipping
Quality

Date of experience: July 2, 2022

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So sorry that the bra fell short of your expectations, Audrey. Know that we have a 60- day hassle-free returns that you can always count on. To get us started, you can slide in your order details and traditional bra size in this link. Https :// m. Me/Shapermint? Ref=w15260442

Thumbnail of user nadiad24
Canada
1 review
0 helpful votes
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February 3rd, 2020
Verified purchase

Order was just as described. One item was the wrong size and I got an immediate response. Hope it comes on time.

Date of experience: February 3, 2020

Thumbnail of user deborahj431
Canada
1 review
0 helpful votes
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October 7th, 2020
Verified purchase

I purchased tights. I walk a great deal, and my legs are no longer tired. Very happy. I'll be buying shorts next.

Date of experience: October 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That’s Fantastic, Deborah! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user annettes185
Minnesota
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

Best shapers ever. I've bought other shape wear before but this is by far the best. It's so comfortable. I love it.

Date of experience: July 10, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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