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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user drucillah1
Kentucky
1 review
2 helpful votes
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February 10th, 2020
Verified purchase

Too damn little. Had to give it to my daughter who only weight 120. I ordered the largest size you sell.

Date of experience: February 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're working on getting more sizes soon, Drucilla. Stay tuned!

Thumbnail of user lindseyg133
Oklahoma
1 review
0 helpful votes
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May 13th, 2020
Verified purchase

I didn't love the fit of my first purchase, and a representative helped me get a replacement. It was incredibly easy!

Date of experience: May 13, 2020

Thumbnail of user danielles519
California
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

Everything things work great. The site is ver user friendly. I love that the models look like me and my friends.

Date of experience: September 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Fantastic! Glad that you had an awesome Shapermint experience, Danielle. Spread the love and stay gorgeous!

Thumbnail of user stephaniew632
New York
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

I've never had leggings fit and feel the way that these do. I love them. I definitely will be buying more.

Date of experience: October 4, 2020

Thumbnail of user tracyl184
Wisconsin
1 review
0 helpful votes
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July 26th, 2019
Verified purchase

Fit was true to size. My order arrived on time. I am happy with my purchase and would shop here again.

Date of experience: July 23, 2019

Thumbnail of user jenniferb835
Connecticut
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

My shape wear fits well and stays put! I would recommend this product to anyone who wants to feel more confident.

Date of experience: July 2, 2019

Thumbnail of user kathyb569
Ohio
1 review
0 helpful votes
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February 1st, 2020
Verified purchase

I am very satisfied with my purchase, customer service was excellent. I will definitely be ordering from them in the future

Date of experience: February 1, 2020

Thumbnail of user charmianh
South Carolina
1 review
0 helpful votes
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October 5th, 2020
Verified purchase

I was amazed at how slimming my the shapers made me look. Kind of held everything together in the right places.

Date of experience: October 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! We're sure you're rocking every outfit, Charmain. Join our Brand Ambassador Program—if you're interested, please sign up here: http://m.me/shapermint

Thumbnail of user sheilaa130
South Carolina
1 review
0 helpful votes
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July 24th, 2020
Verified purchase

I ordered three different shapermint and will be ordering 1 of each 2 make sure I have them all. Made a huge difference in the fit of my wardrobe.

Date of experience: July 24, 2020

Thumbnail of user colleenm586
Illinois
2 reviews
0 helpful votes
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October 29th, 2023

Then they make you set up an account to cancel your non-existent membership. What a scam. The camisole is hard to get on, but once on it is ok.

Products used:
Camisole

Date of experience: October 29, 2023

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'd love to check and look into it for you, Colleen. Send us a message here 🔗https://m.me/shapermint and we'll get right on it.

Thumbnail of user robertc4010
GB
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

My Wife has lost over 5 stone so when she puts on your Shapermint on she looks More Sensational thanks for your help. Keep up the Wonderful work your Team DO

Date of experience: March 29, 2021

Thumbnail of user dianeb1128
New York
2 reviews
0 helpful votes
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June 25th, 2020
Verified purchase

I have gotten 60% off with free shipping emails almost every day now but, when i go to order now it will not take me into the web page.

Date of experience: June 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'll take care of this for you, Diane. Please send us a PM on this link, we'll send you an invoice: http://m.me/shapermint. Thanks!

Thumbnail of user barbaran358
Australia
2 reviews
0 helpful votes
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September 24th, 2020
Verified purchase

I thought it would be constricting but it's not it just supports and keeps everything in place, so well, I don't need to wear a bra! Added bonus, lol

Date of experience: September 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's a fantastic feedback, Barbara. It means so much when our best customers share their awesome experiences. You can also be one of our next Brand Ambassadors, click on this link to learn more: shpmint.com/ambassador

Thumbnail of user tamaranl
Texas
1 review
0 helpful votes
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July 9th, 2020
Verified purchase

I have loved everything about Shapermint! I now have 2 pairs of shaper boyshorts, leggings, cami, & 2 of the new high waisted swim bottoms! I was able to exchange one of the bottoms for a different size with ZERO hassle!

I feel like I've become a spokesperson for Shapermint because I tell EVERYONE about them!

LOVE, LOVE, LOVE!

Service
Value
Shipping
Returns
Quality

Date of experience: July 9, 2020

Thumbnail of user jamied249
Texas
2 reviews
0 helpful votes
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August 14th, 2020
Verified purchase

I have always had a pleasant experience with shaper mint... Customer service is bar none the best one the internet!

Date of experience: August 14, 2020

Thumbnail of user astras
Virginia
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

Fits good but it still works its way under my chest after hours. Very comfy and soft sides and back.

Date of experience: August 4, 2020

Thumbnail of user carolm98
California
2 reviews
0 helpful votes
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July 5th, 2019
Verified purchase

I am so happy with my purchase! I had to call about an exchange and their customer service was amazing!

Date of experience: July 5, 2019

Thumbnail of user tyeb6
Texas
1 review
0 helpful votes
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October 7th, 2020
Verified purchase

Its comfortable. I dont like having to reposition the pads after washing it. The bra itself always stays in place.

Date of experience: October 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's awesome, Tye. We really appreciate you taking the time out to share your experience with us! Have a great day!

Thumbnail of user lins57
New Zealand
1 review
0 helpful votes
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December 11th, 2020
Verified purchase

Wonderful dealing with the team at Shapermint. Nothing is too much trouble. Customer service at its best. Well some guys..

Date of experience: December 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you so much for sharing this, Lin. No worries, well take note of this, so we can best our current service. For now, please stay safe and happy holidays!

Thumbnail of user pamelac303
Massachusetts
1 review
0 helpful votes
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December 1st, 2019
Verified purchase

They went out of their way to make sure i was pleased with my shapermint experience. Definitely an A+ experience.

Date of experience: December 1, 2019

Thumbnail of user elenab149
New York
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

So far, I am beyond impressed! Everything except the shaper shorts were perfect! I will definitely be a repeat customer.

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hey, Elena. You can exchange your shaper shorts to a different size, style or item for free. Just send us a message here http://m.me/shapermint.

Thumbnail of user dianeb940
New Jersey
1 review
0 helpful votes
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February 11th, 2020
Verified purchase

Bras needed to be Exchange for size. Whole process was less than a week! Very nice company to deal with.

Date of experience: February 11, 2020

Thumbnail of user rebeccan180
Arkansas
1 review
0 helpful votes
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March 25th, 2020
Verified purchase

Shipped to my house fast. The shaper is the perfect size and color. It doesn't roll down or lose placement.

Date of experience: March 25, 2020

Thumbnail of user maryw1503
Wisconsin
1 review
0 helpful votes
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October 18th, 2020
Verified purchase

Product worked wonderful and will buy more as needed to look and feel good at the same time. Thank you.

Date of experience: October 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That’s great to hear, Mary. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user tonyal68
Georgia
2 reviews
0 helpful votes
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April 21st, 2020
Verified purchase

Each article that I have purchased has exceeded my expectations! The control provided as well as comfort level are superb!

Date of experience: April 21, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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