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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
This company's customer service is amazing! No matter the problem, they always do everything possible to fix it. Love this!
Date of experience: January 13, 2021
I am very satisfied with this bra. It is so comfortable. Like you said "Don't forget to take it off".
Date of experience: August 9, 2020
Fabric not as stretchy as in advertised video
I could have paid $10 at kmart for same. Only better quality.
Date of experience: December 7, 2020
Previous order 2 out of 3 bras were the wrong style. You are very good about correcting the error quickly.
Date of experience: October 27, 2020
Perfect! Thanks for the feedback, Joan. Hey, send your pics to us with your favorite outfit and shapewear on. You can get a chance to be featured or posted on our Social Media pages. Stay lovely!
I tried several times contacting Shapermint by email I just keep getting canned responses. The payment cleared 17 days ago.
Date of experience: February 23, 2021
Sorry you haven't received your order yet, Patty. Can you send your order number and the email address you used to place your order to us via Facebook Messenger so we can take a look at where it is now? Here's the link http://m.me/shapermint
In love with both of my shaper fit just right very comfortable and stretchy brought me more confidence of myself
Date of experience: October 29, 2020
Sweeeet! We’re so glad to hear this, Larkia. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador
Well I'm very happy with my purchase, it was the perfect size & so comfortable love it thank you shapermint
Date of experience: March 30, 2021
Your satisfaction means everything to us, Theresa! Thanks for spreading the love. Refer a friend today! Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.
Greatness. Very comfortable. It serves it purposes. I found a product that doesn't hurt to wear and bring me discomfort.
Date of experience: September 5, 2019
Ordered the wrong size by mistake, customer service corrected the error quickly and received my order on time. Thank you
Date of experience: January 21, 2021
The pleasure is ours, Rebecca. Always remember that we're always here through this link http://m.me/shapermint if you need help.
I needed to return an item due to incorrect size and my problem was addressed straight away no questions asked.
Date of experience: September 19, 2020
We're so glad to hear your concern has been resolved promptly, Rose. Spread the love!
The products although ordered in my size were too small, I will have to exchange them for a larger size.
Date of experience: June 14, 2020
I'm very happy with the product. They're very comfortable, and hold up well. Would happily recommend to others.
Thank you.
Date of experience: November 11, 2019
Just great service no hassle. Quick on the answering got back to me ASAP was very happy the products arrive
Date of experience: July 2, 2019
Have been waiting for 3 weeks for my replacement bras. Otherwise the company seem very genuine and great customer service
Date of experience: March 4, 2021
Your satisfaction is our top priority, Elizabeth. :) Let's take a closer look and see what happened. Please send us a DM with your order details. Click here: http://m.me/shapermint to get started.
I absolutely love my products but I have been bombarded with annoying emails that are extremely difficult to unsubscribe from!
Date of experience: November 11, 2020
Sorry about the emails, Attorney! You can just click on Unsubscribe at the bottom of any of the emails you got from us to unsubscribe. If you're still having problems, please message through Facebook Messenger so we can help you out. Here's the link http://m.me/shapermint
Super happy with both the comfort and fit! My daughter is now a customer too. Try it, you'll like it!
Date of experience: July 2, 2019
The high waist boxer is just what I wear every day for total comfort and control for my tight clothes.
Date of experience: May 9, 2020
They fit well. Very comfortable yet firming. I feel more "dressed up" when I wear these while shopping, socializing, etc.
Date of experience: December 17, 2020
I had to exchange for a different size. They were So helpful and accommodating. The exchange was handled very easily.
Date of experience: September 30, 2020
Happy to have helped you, Cathy! Stay gorgeous!
These were actually worth the hype! I didn't expect to basically live in them. Have to order more now :D
Date of experience: March 13, 2021
Great, i really liked the product. I have bought two items already. And about to buy another one. Thank you
Date of experience: July 2, 2020
Fast, friendly service! They leggings were exactly as described - sturdy and supportive, and I'm sure I'll wear them a lot!
Date of experience: December 5, 2020
Hooray! So glad you loved them and we're honored to have made you a happy camper, Elaine! Wanna keep on spreading the love? Be our next Brand Ambassador and join our crew! Sign up through this link now: shpmint.com/ambassador.
I'm disappointed. The bra fits great and I really like it, but all day long the straps are falling down.
Date of experience: March 13, 2021
No worries, Angelka. We can make it work. Exchanges are FREE, either a different size or style. http://m.me/shapermint Just share your order details on this link. Our Fit Experts will take care of you.
After receiving my new Large size, the fit is perfect. However, I only received one and should have received 3.
Date of experience: March 13, 2021
Easy to place order. Fairly quick delivery during pandemic. I love the true fit bras to wear for yoga
Date of experience: August 4, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Oh no! Allow us to sort this out, Gloria. Please send us a message on this link http://m.me/shapermint with your order details.