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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user joyceb467
Canada
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

Everything I bought fits good great quality customer service excellent delivery not too long I will be buying more

Date of experience: November 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sweeeet! We’re so glad to hear this, Joyce. Join the Brand Ambassador program that we have so you can help us spread the word. You can sign up here: https://shapermint.com/pages/ambassador

Thumbnail of user deenah11
California
1 review
0 helpful votes
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June 14th, 2020
Verified purchase

It was a great experience and I love the product the shipment also came in record time I'm impressed.

Date of experience: June 14, 2020

Thumbnail of user chrisv225
Tennessee
1 review
0 helpful votes
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February 24th, 2020
Verified purchase

I've bought a lot of bras. Wanted comfort. Finally I ordered this bra. Was so comfortable. Ordered another one

Date of experience: February 24, 2020

Thumbnail of user miriamm157
New Zealand
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

Great fit with adjustable strap, soft and came in the right colour for me, comfy and would buy again.

Date of experience: March 2, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yasss! Thanks for sharing your input and stay awesome, boo!

Thumbnail of user annh606
Arizona
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

Fast delivery
Answered my questions right away. I am super happy with them and will order again from them.

Date of experience: March 2, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

This is amazing! Thank you for sharing this, Ann and stay awesome!

Thumbnail of user laurenh297
New York
1 review
0 helpful votes
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June 18th, 2020
Verified purchase

Easy to order. Excellent description. Good price. It tucks in the rolls with cutting off your ability to breathe.

Date of experience: June 18, 2020

Thumbnail of user marcyl32
Washington
1 review
0 helpful votes
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June 19th, 2020
Verified purchase

I finally found the laundry instructions under the hooks. Hope it fits better after a machine wash, no dry.

Date of experience: June 19, 2020

Thumbnail of user carriem158
Canada
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Customer service is quick and thorough. My exchanges were handled fast. These items fit well and are very comfortable!

Date of experience: July 2, 2019

Thumbnail of user brendae406
Washington
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

As always, everything is easy to navigate, my purchase went without a hitch, and my shaper got here fast.

Date of experience: March 6, 2021

Thumbnail of user megf25
Maryland
1 review
0 helpful votes
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November 13th, 2020
Verified purchase

Ordering my wireless bra online was easy and arrived when they said it would. It's comfortable and fits nicely.

Date of experience: November 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

A comfy bra that fits perfectly! Feels heaven, right, Meg? :) Hey, you may want to join our Brand Ambassador Crew! You'd be a great fit for sure! Sign up here: https://shapermint.com/pages/ambassador

Thumbnail of user caroleg88
Alabama
2 reviews
0 helpful votes
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July 14th, 2020
Verified purchase

Quick delivery!
Garments fit well! I've thrown out all of my old bras and replaced them with Shapermint bras.

Date of experience: July 14, 2020

Thumbnail of user marysolm3
Texas
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

These are not see through. They are very comfortable & help to push my protruding stomach down. Love them!

Date of experience: January 29, 2021

Thumbnail of user caroles322
Kentucky
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

This bra is the most comfortable bra I've ever worn. It fits perfectly and I will definitely buy more.

Date of experience: March 11, 2021

Thumbnail of user antoinetteb57
Georgia
1 review
0 helpful votes
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July 5th, 2020
Verified purchase

Feels good, looks good and comfortable. Stays where you put the garment. Can wear all day with no problems.

Date of experience: July 5, 2020

Thumbnail of user elizabethk768
Idaho
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Love the bra, but I should have ordered an XXL. Next time I will know better. Super comfortable, though.

Date of experience: October 1, 2020

Thumbnail of user cathyd125
Kentucky
4 reviews
0 helpful votes
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March 14th, 2021
Verified purchase

These leggings are great. Stay in place, no roll at waist. Slims your hips and waist. Fit as described.

Date of experience: March 14, 2021

Thumbnail of user cocoe3
Australia
2 reviews
0 helpful votes
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November 22nd, 2020
Verified purchase

Prompt reply and desire to make client satisfied by posting out a new size and generously keeping the first

Date of experience: November 22, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So loving your feedback to us, Coco! Thank you for giving us a chance to fix your concern. We're just a DM away at http://m.me/shapermint if you need further assistance. Stay lovely!

Thumbnail of user patriciaa723
New Mexico
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

I've been requesting a return label to exchange for the right size. This has gone on for several weeks

Date of experience: May 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to keep you waiting, Patricia. We're here to process your return label. Please send us a message through this link with your order number http://m.me/shapermint.

Thumbnail of user bonniec323
Canada
1 review
0 helpful votes
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March 20th, 2021
Verified purchase

You obviously have my email since i received this, so why not send my receipt with a tracking number?

Date of experience: March 20, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, no! So sorry if you haven't received any notifications yet. Allow us to sort this out. Please send us your email address and the exact name on the order through this link. http://m.me/shapermint

Thumbnail of user darleneb276
Canada
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

Day after I placed an order I rec'd an email with a better price, I emailed customer service and they made the correction right away. Very Pleased with the Products and Customer Service.

Date of experience: March 2, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

This just makes our hearts sing, Darlene! Thank you for sharing this, and we look forward to your next purchase.

Thumbnail of user brendap263
Wisconsin
1 review
0 helpful votes
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November 30th, 2019
Verified purchase

The ShapeWear I bought is so light and fits so good on me. I would definitely refer my friends and relatives to try ShapeWear. They are the Best by Me and I'm
Very finicky!

Date of experience: November 30, 2019

Thumbnail of user genoveval2
Nevada
1 review
0 helpful votes
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October 11th, 2019
Verified purchase

I tell all my friends. I love it cause you use real ladies on your ads.
I'm thin but I got mini muffins and my new shapermint do the work for me.

Date of experience: October 10, 2019

Thumbnail of user lindseym125
Ohio
1 review
0 helpful votes
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March 2nd, 2020
Verified purchase

I wish I realized that I'd also need to buy a top shaper in order to avoid a roll of back fat, but they do smooth out my stomach and hips well.

Date of experience: March 2, 2020

Thumbnail of user margef11
Michigan
3 reviews
0 helpful votes
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October 17th, 2020
Verified purchase

Each piece I buy has excellent craftsmanship. I'm most impressed with the fact that as long as you have the right size it never rolls down.

Date of experience: October 17, 2020

Thumbnail of user robink210
Canada
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

The product fits great. I haven't used it that much yet however I gotta say this was one of the easiest online companies to deal with.

Date of experience: December 7, 2019

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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