Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
I won't shop anywhere else. Product is just what it says. Customer service is beyond excellent. I can't say enough good about Shapermint.
Date of experience: August 21, 2020
Love it! Better fit and feel than I was even hoping for. It is comfortable to wear for a morning or evening out.
Date of experience: July 5, 2019
They rolled down. Really did hide like it shows on the advertising. Order the one that the suggest guide said. Little to tight
Date of experience: May 25, 2020
My son I saw getting married and needed something to shape me when I discovered this product. Loved it and made the day.
Date of experience: May 21, 2020
Excellent from start to finish. Product stands by it name. No more rolling up on the legs or rolling down off the waist.
Date of experience: September 11, 2020
Yassss! So happy to hear this, Catherine! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
The garments i bought exactly as I expected. True to size! This is my second purchase and I will buy again. Thank you!
Date of experience: December 21, 2020
You can never have enough, Sharron! Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
This bra is very comfortable, feels good, especially this time of the year. Not sure how it will be in the warmer weather.
Date of experience: January 14, 2021
Love the bra and the service was great! Only marked down a bit because I get much too much advertising now, even texts.
Date of experience: August 22, 2020
Oh my! Let us do something about those marketing updates, Delaney. Mind if you can share your email through this link? Thanks! http://m.me/shapermint
Loved the product it was easy to put on the fit is comfortable. Well done thumbs up. I will definitely recommend this product.
Date of experience: August 25, 2019
Initially concerned I'd ordered a size too small but ended up being a great fit. Highly recommend for the quality of the garment.
Date of experience: December 7, 2020
We appreciate your feedback, Sarah. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
After I identified a problem with the product I had purchased a customer service representative emailed me and my bras were promptly replaced.
Date of experience: January 14, 2021
Although there a rubber band strip, but it rolls. Price point is good but is product can improve further at lower tummy area.
Date of experience: October 3, 2019
Oh no! We're so sorry to hear about this, Annie. Roll down can sometimes happen if the size is not right. Let us further assist you. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
I ordered a bra, it was too big and they sent me a different size no charge. No hassles just very friendly service
Date of experience: December 13, 2020
It's always an honor for us to give you a word-class customer experience, Linda. Stay awesome, pretty!
Not quite as good as I was expecting. The straps fold or roll up on top. And gives the appearance of a uni-boob.
Date of experience: February 17, 2021
Oh, my! That’s a bummer, Kelley. Let us help you get a FREE exchange, no worries. Just send us a DM with your order number and email address, so we can better assist. m.me/Shapermint Thanks!
From ordering, to being delivered, was quick and easy. Thank you so much. The products do exactly as advertised, and very much appreciated.
Date of experience: February 15, 2021
They fit well I really like wearing them, wish they came in other colors. Have to save up to get my next pair.
Date of experience: June 2, 2020
I dont much care for this piece. I love all of my other pieces. But I found the bra to have little support.
Date of experience: March 30, 2020
A different style or brand should get you going, Jill. We also have ones with adjustable straps. No worries, exchanges are free. Please send us a DM through this link http://m.me/shapermint so we can sort this out.
Very pleased with my purchase, each garment is exactly how it is described. Once I received the leggings, I order three additional garments.
Date of experience: October 26, 2020
Thanks, Kathy! We're happy that you love your order from us. Hey, would you like to be one of our brand ambassadors to help spread the love? Here's the link if you're interested https://shapermint.com/pages/ambassador
Awesome customer service and quality products! I love the leggings and biking shorts. Very comfortable! You just have to find the right size/fit.
Date of experience: November 29, 2020
Yasss! That’s awesome, Yameda. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Shapermint bras are the most comfortable ones I've ever had and they're reasonably priced. The service has been efficient and seamless every time.
Date of experience: January 18, 2021
I'm greatly impressed with my shaper. However, my new bra lacked support. I don't think I'll ever wear it outside of my home.
Date of experience: December 24, 2019
Sorry about the slight issue, Joyce. Kindly send us a DM via FB messenger, and maybe we can work something out or send you a different product. Hope to hear from you soon.
Probably the most comfortable shaper I've ever bought. Great for everyday use. Will probably buy another a size smaller for even better support.
Date of experience: August 27, 2020
Yay! Great to hear this, Sarita. Hey, we've got shapewear with higher compression, just DM us here: http://m.me/shapermint
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Music to our ears! Be one of our Brand Ambassador too, Susie. Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️