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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user sabinas25
GB
2 reviews
0 helpful votes
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August 16th, 2020
Verified purchase

The site is easy to navigate and doesn't buffer. I quickly found what I was looking for. The transaction turned out to be a fun shopping experience.

Date of experience: August 16, 2020

Thumbnail of user jacquelinef130
Texas
1 review
0 helpful votes
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July 3rd, 2020
Verified purchase

I'm so happy I ordered my Shaper it does a great job
I look like I'm 10 lbs lighter no more extra rolls. I love this product

Date of experience: July 3, 2020

Thumbnail of user franciscap13
California
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

I love them so much that I bought 3! Perfect fit! I definitely recommend these leggings they are so comfortable you won't want to wear anything else!

Date of experience: March 16, 2021

Thumbnail of user sandraf511
Australia
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

I've brought at least 6 times and have only had one occasion when things got lost, but they replaced it I just had to wait longer I am from Australia

Date of experience: October 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We appreciate you sharing your feedback, Sandra. Thanks for letting us help you out. If you need anything, slide us a message here: http://m.me/shapermint

Thumbnail of user gwendolyns35
North Carolina
1 review
1 helpful vote
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November 22nd, 2019
Verified purchase

Fit well the first time I wore it. Did not roll or slide. The smooth fit looked really nice under my clothes

Date of experience: November 22, 2019

Thumbnail of user louiser143
Florida
1 review
0 helpful votes
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September 25th, 2020
Verified purchase

These are the best items for sure. I'm very pleased that I don't sweat in them. The cost is worth the product

Date of experience: September 25, 2020

Thumbnail of user marcyh11
Indiana
2 reviews
1 helpful vote
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September 24th, 2019
Verified purchase

Stays in place. Very happy with this product. Exactly as described. Product is true to size. Holds shape after washed as well.

Date of experience: September 23, 2019

Thumbnail of user kiml517
Virginia
1 review
0 helpful votes
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August 15th, 2020
Verified purchase

My shapermint experience has been great. I love the way it makes me look in my clothes and it they're very comfortable.

Date of experience: August 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

How you look now is already amazing and knowing how shapewear made a lot of an even great difference is much more fulfilling to us, Kim! Thanks for sharing your experience with us. You can surely inspire and empower women out there with your stories. Join our Brand ambassador program! Go to this link to learn more: shpmint.com/ambassador. Stay lovely!

Thumbnail of user kimberlym944
Wisconsin
1 review
0 helpful votes
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August 2nd, 2020
Verified purchase

I just loved the silicone grips inside at the top, so the shaper doesn't roll down. It's comfortable to wear all day!

Date of experience: August 2, 2020

Thumbnail of user deej61
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

This product is comfortable and does exactly what all the advertisements say it will do. There is no rolling of the waistband.

Date of experience: July 5, 2019

Thumbnail of user sandras1081
Ohio
1 review
0 helpful votes
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May 17th, 2020
Verified purchase

L love how they fit and feel. They are so comfortable, I have slept in them too. I will order more soon.

Date of experience: May 17, 2020

Thumbnail of user patp250
Florida
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

Although the bra is comfortable, it does not provide enough support for large breasts. DDs
The fabric pills under the arms area.

Date of experience: February 5, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for sharing your honest and detailed feedback, Pat! Know that our 100% fit guarantee got you covered. Please send us a DM with your order details here: http://m.me/shapermint so we can make it up to you.

Thumbnail of user julies1291
North Carolina
1 review
0 helpful votes
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July 24th, 2020
Verified purchase

Very easy to navigate the site. Finding my size was pretty easy also. Colors in some sizes for my daughter were limited.

Date of experience: July 24, 2020

Thumbnail of user gillw21
GB
1 review
0 helpful votes
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August 20th, 2020
Verified purchase

The items purchased were every bit as good as I'd been led to believe. So pleased I decided to go with them.

Date of experience: August 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad to hear that you're pleased with your order. Be one of our Brand Ambassador too, Gill. Here's the link to check it out: shpmint.com/ambassador
Stay awesome! ❤️

Thumbnail of user dorothyj65
North Carolina
1 review
0 helpful votes
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October 3rd, 2019
Verified purchase

The customer service department is awesome. They helped me right away, quick, fast service. Agents were polite, knowledgeable and patient with me.

Date of experience: September 30, 2019

Thumbnail of user micheler166
Nevada
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

I had a sizing problem and the customer service team acted quickly and solved my issue. Great product and very reasonably priced

Date of experience: March 3, 2020

Thumbnail of user sandrap694
Canada
1 review
0 helpful votes
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September 15th, 2020
Verified purchase

I found that the material was not flexible and the waist did not give enough tightness to make my stomach look flat

Date of experience: September 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We offer exchanges for free in occasions such as this, Sandra. To set you up for an exchange, please send us a chat using this link. Thanks! http://m.me/shapermint

Thumbnail of user judys668
New Jersey
1 review
0 helpful votes
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August 25th, 2020
Verified purchase

Disappointed in Shapermint's response to my request for a full refund and not another product to be sent as a peace offering

Date of experience: August 24, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry about that, Judy. There is indeed a refund fee and the shipping fee you paid for your order won't be refunded since it's now with the courier, not with us. Although if you exchange them, we'll even cover the new shipping fee for the replacement item. Can you message us your order number through Facebook Messenger so we can take a look? Here's the link http://m.me/shapermint

Thumbnail of user valeriep171
Massachusetts
1 review
0 helpful votes
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July 30th, 2020
Verified purchase

I ordered a few bras for my daughter, she loves them she says their the most comfortable bra she has ever owned

Date of experience: July 30, 2020

Thumbnail of user lorrainep240
Australia
1 review
0 helpful votes
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December 8th, 2020
Verified purchase

Undergarment gives you the support you need as you get older. It's great for hiding lumps and bumps. Very comfortable to wear

Date of experience: December 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Lovely to hear, Lorraine. Glad it worked for you. Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador

Thumbnail of user etonyat
California
1 review
0 helpful votes
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June 2nd, 2020
Verified purchase

I've now ordered 3 items and I can honestly say I love all of them. The price, fit and comfort are amazing.

Date of experience: June 2, 2020

Thumbnail of user aprild221
California
1 review
0 helpful votes
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January 17th, 2021
Verified purchase

It is comfortable, easy, and affordable shape wear. Customer service is great and will help with any issues you may run across.

Date of experience: January 17, 2021

Thumbnail of user elizabethc876
Florida
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

This is the BEST bra I ever wore. It's very comfortable and I can breathe in it. I will buy many more.

Date of experience: June 11, 2020

Thumbnail of user kathilyna
Canada
2 reviews
0 helpful votes
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January 21st, 2021
Verified purchase

I bought two bras and the fit is
Incredible, comfortable, so comfortable. It is like I'm not wearing a bra at all.

Date of experience: January 21, 2021

Thumbnail of user dianem1420
Georgia
1 review
0 helpful votes
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February 24th, 2021
Verified purchase

Ordering was a breeze - exchanging them was quick - love my new bras - doesn't feel like you're wearing a bra but has support!

Date of experience: January 23, 2021

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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