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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
Purchased two bras that didn't fit quite right. Customer service helped me pick out a replacement and shipped them out right away.
Date of experience: June 18, 2020
The product is good and customer service excellent i never deal whit this kind off customer service they really care about you
Date of experience: January 7, 2020
Everything has been great.The product, customer service, etc. I would shop with them again. They have been a pleasure to deal with.
Date of experience: July 2, 2019
I contacted customer service about a sizing issue. They took care of it immediately. I'm very happy with the service I received!
Date of experience: March 9, 2021
So far everything I have purchased I love. It really makes me feel better about my body. It's also very very comfortable.
Date of experience: November 17, 2020
We're definitely feeling the love, Amy. Thank you for your purchase! You might want to join our Brand Ambassador Program. We offer awesome perks. Sign up here: http://shpmint.com/ambassador
I am very satisfied with my new bra, so soft & comfy. No hooks are harsh edges, just soft comfort & support.
Date of experience: July 2, 2020
The shaper didn't have a lot of support for me as I had seen on Facebook. It didn't really pull me in.
Date of experience: October 3, 2020
We hear you and please let us set you up for a free exchange, Kim. To get some of your order details, please send us a chat using this link. Thanks! http://m.me/shapermint
Reviews are misleading as I ordered up a size. Should've stayed with my size off the chart. So order your correct size!
Date of experience: October 4, 2020
We're sorry to hear yours didn't fit right, Rebecca. No worries, we can have it exchanged for free. Send us a message with your order details here: http://m.me/shapermint
Well it is crazy with the shutdown and all, so I got a size small instead of the medium large I ordered
Date of experience: October 5, 2020
They never let me down every time I buy from them it is always on time or earlier and product is amazing
Date of experience: September 5, 2020
Yay! That’s great to hear, Ashley. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
I am absolutely gobsmacked with the super awesome customer service of Shapermint and really high quality awesome products made for awesome women!
Date of experience: July 11, 2020
Managed to get the order in without difficulty. Shipping is taking a while. I like the product so am willing to wait.
Date of experience: March 19, 2021
Sorry for the delay, Carrie. Rest assured that we are doing our very best to have your order delivered. Let us help you check the shipping status. DM us with your order details here: http://m.me/shapermint
I liked my shaper but I'm gifting to
My momma. It didn't fit me and I'm pretty sure the medium will be too small. But I think it's a good product.
Date of experience: July 19, 2020
The Empetua All day Every day High Waisted Shaper Shorts are Fabulous! Lightweight, and Cimfortable, but they hold you in and Smooth you out. Will Definitely be being again!
Date of experience: August 21, 2020
My experience was good, the only complaint I can think of is I had to wait quite a while to receive the items but I love everything I bought and I will be making more purchases soon.
Date of experience: March 18, 2021
My parcel was not delivered
And I had a replacement immediately.
Ofcourse I love the bras!
Comfortable!
Date of experience: February 22, 2021
Yayyy! Try more styles or get all the colors, Raj! Stay amazing! :)
Great customer service. Fantastic items. Leggings are fantastic. Cami is so slimming. For sure to order more!
Date of experience: November 4, 2020
Yasss! That’s awesome, Dawn. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
No issues. Good prices. Fast shipping. My 2nd time ordering, and probably not my last. Great products.
Date of experience: September 17, 2019
I received notification of a charge I couldn't identify. Shapermint looked up my account and told me what the charge was for. No problem.
Date of experience: February 16, 2021
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
We're just happy that you were able to get the shapewear that fits you, Bonita! Just let us know anytime if you have questions okay?