• Bookmark

    Shapermint

Shapermint

Write a Review

Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
See all photos
How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user lindab2194
Minnesota
1 review
0 helpful votes
  • Send Message
August 17th, 2020
Verified purchase

Very pleased with the underwear, that was my second order for the items. Also have ordered the bras and shaper shorts.

Date of experience: August 17, 2020

Thumbnail of user rosemaryh92
Florida
1 review
0 helpful votes
  • Send Message
July 2nd, 2020
Verified purchase

The article I bought is good but not great. Thought it would have had a bit more support, but not bad.

Date of experience: July 2, 2020

Thumbnail of user dawnj198
Georgia
1 review
0 helpful votes
  • Send Message
March 10th, 2021
Verified purchase

I needed to exchange sizes and it was the easiest thing ever! Friendly rep had it done quickly! I highly recommend!

Date of experience: March 10, 2021

Thumbnail of user vickim320
Massachusetts
1 review
0 helpful votes
  • Send Message
December 17th, 2020
Verified purchase

I ordered one bra to try out and immediately returned to buy two in each color. The most comfortable bra ever!

Date of experience: December 17, 2020

Thumbnail of user roseannel5
New Jersey
1 review
0 helpful votes
  • Send Message
March 15th, 2021
Verified purchase

Very happy with the bras. Due to several surgeries, I have had so much discomfort with bras but these are wonderful!

Date of experience: March 15, 2021

Thumbnail of user olufunkem
Canada
1 review
0 helpful votes
  • Send Message
December 5th, 2020
Verified purchase

From the user friendly site to the excellent customer service experience, and very very stylish products, what more can I say?

Date of experience: December 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

WOW! This just made our day, Olufunke! So happy we have made you a happy camper! Continue spreading the love and be part of the Shapermint Crew. Just head on to this link to learn more and sign up: shpmint.com/ambassador.

Thumbnail of user kimberlyj309
Arkansas
1 review
0 helpful votes
  • Send Message
July 20th, 2020
Verified purchase

I have had the best customer service experience with this company. I will continue to order from them when I can.

Date of experience: July 20, 2020

Thumbnail of user lenorec12
Michigan
1 review
0 helpful votes
  • Send Message
March 15th, 2021
Verified purchase

The product is as described and does not disappoint! The shipping was very fast and I am pleased with my purchase!

Date of experience: March 15, 2021

Thumbnail of user tracyt393
California
2 reviews
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

Perfect fit, comfortable, and discreet. I will also be purchasing the leggings for full, complete support. I want the finished look.

Date of experience: November 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing! We are so happy that you loved your shapewear, Tracy! We'd love to see you rocking it and have you featured on our social media pages. Join our Brand Ambassador Program through this link: shpmint.com/ambassador.

Thumbnail of user terrym725
Canada
1 review
0 helpful votes
  • Send Message
November 25th, 2020
Verified purchase

The order arrived quickly and I am impressed with the leggings. The material is high quality, thick almost like stretchy denim.

Date of experience: November 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You deserve getting a quality shapewear and customer service because you are special, Terry! Glad that we've made you a happy camper! Would you help us spread the love, and help and inspire other women too? Join our Brand Ambassador Program through this ink: shpmint.com/ambassador.

Thumbnail of user olgag126
Wisconsin
1 review
0 helpful votes
  • Send Message
March 18th, 2021
Verified purchase

The process was easy and shipping was great. My item was here in less than two weeks. I had no hassle

Date of experience: March 18, 2021

Thumbnail of user shahneed
Australia
1 review
0 helpful votes
  • Send Message
March 22nd, 2021
Verified purchase

Ordered a second pair especially for a bridesmaid outfit and they have given me an excellent shape and line. Confidence boosted!

Date of experience: March 22, 2021

Thumbnail of user rosettaw1
Wisconsin
1 review
0 helpful votes
  • Send Message
May 20th, 2020
Verified purchase

Am 67 yrs young, my new Shapermint have me feeling so brand new and sxxc, love looking at myself in the mirror... Thank You So Very Much

Date of experience: May 20, 2020

Thumbnail of user carmens184
Indiana
1 review
0 helpful votes
  • Send Message
June 19th, 2020
Verified purchase

2 items fit wonderfully, 1 item did not fit, couldn't even get it past my arms and it's the size I wear and they recommended but Love the Bras

Date of experience: June 19, 2020

Thumbnail of user kathym1079
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
November 23rd, 2020
Verified purchase

I love the the straps stay in place, no more tugging but I wished I would have sized up as I think they run just a bit small. I do like my purchase

Date of experience: November 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Nothing to worry, Kathy! We'll have it exchanged to a different size for free! DM us your order details via this link: http://m.me/shapermint so we can work on your free exchange. :)

Thumbnail of user marthas455
Florida
2 reviews
0 helpful votes
  • Send Message
November 30th, 2020
Verified purchase

The Truekind bra is the best ever! Super soft, comfortable, supportive & it even mininizes. I already have 4. This will be my only bra from now on.

Date of experience: November 30, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awww.Thank you for those sweet words from you, Martha. Send us your photo and be one of our awesome brand ambassadors. For more details, just click on this link. https://shapermint.com/pages/ambassador Stay safe!

Thumbnail of user heathera257
California
1 review
0 helpful votes
  • Send Message
May 12th, 2020
Verified purchase

I Love My Shapewear! It does not roll down and that was a big problem for me with other brands. I am a very satisfied customer. Heather Arrieta

Date of experience: May 12, 2020

Thumbnail of user neshal1
New Jersey
1 review
0 helpful votes
  • Send Message
July 24th, 2020
Verified purchase

Couple of my items did not fit as advertise but I was happy with their willingness to exchange the items to ones that fit at no cost to me

Date of experience: July 24, 2020

Thumbnail of user marolynw4
Texas
1 review
0 helpful votes
  • Send Message
December 21st, 2020
Verified purchase

The underwear were great and fit as described. They stayed in place no matter how I moved. The "shorts" did not stay in place and rolled down a bit.

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So sorry they roll down, Marolyn. Can you message us at http://m.me/shapermint, so we can help you get the right fit?

Thumbnail of user susiey11
Ohio
1 review
0 helpful votes
  • Send Message
February 11th, 2021
Verified purchase

It's not the fault of shapermint, but my own. I have ordered several items but have only been able to wear one item due to ordering the wrong size.

Date of experience: February 10, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hello, Susie. Please know that we've got Fit Experts that you can always count on. Slide us a message with your order details through this link: http://m.me/shapermint

Thumbnail of user vickiz18
Illinois
1 review
0 helpful votes
  • Send Message
July 26th, 2020
Verified purchase

They shipped very quick and I like the bra. It ran a bit small but much to my surprise they included a bra extender which made things much better!

Date of experience: July 26, 2020

Thumbnail of user kathyw414
Alabama
1 review
0 helpful votes
  • Send Message
June 8th, 2020
Verified purchase

I'm satisfied with my purchase. The top stays in place. It doesn't make me look thin but it flattens the rolls in front and back. No more muffin top.

Date of experience: June 8, 2020

Thumbnail of user sandrab1879
Canada
1 review
0 helpful votes
  • Send Message
February 22nd, 2021
Verified purchase

Did not fit the way I thought it would and not enough support for a larger women bulging out from the bottom of the cup. Cup size to small

Date of experience: February 22, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Allow us to make things right, Sandra. Drop your order details here http://m.me/shapermint and we'll exchange your bras for free.

Thumbnail of user alisond78
GB
1 review
0 helpful votes
  • Send Message
February 13th, 2020
Verified purchase

Cozy fit, yet to wear with a skirt. Now have a Black on order. Was expecting it to be tight, but very comfy and moves with you. Very happy.

Date of experience: February 13, 2020

Thumbnail of user martiem5
New York
1 review
0 helpful votes
  • Send Message
November 9th, 2020
Verified purchase

I love these leggings. I wish they came in other colors! After a while they do tend to slip down a bit, but the tug is worth the results.

Date of experience: November 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh my, that shouldn't happen, Martha. Please send us a DM at http://m.me/shapermint so our Fit Experts can help you right away. Thank you!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

How do I know I can trust these reviews about Shapermint?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Shapermint?