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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user robertar106
Illinois
1 review
0 helpful votes
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May 14th, 2020
Verified purchase

Finally! A bra that I don't want to take off the minute I put it on! And customer service and quality of the product, outstanding!

Date of experience: May 14, 2020

Thumbnail of user mariaa922
Arizona
1 review
0 helpful votes
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July 13th, 2020
Verified purchase

I used the size guide. Made my purchase, but it was too small so I gave to my daughter, and bought myself another. Size up!

Date of experience: July 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'll have it exchanged for free, Maria! ;) DM us your order details via this link: http://m.me/shapermint so we can take care of it. ;)

Thumbnail of user maryh2108
Wisconsin
1 review
0 helpful votes
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March 20th, 2021
Verified purchase

I ordered high waist biker shorts for this summer, to wear instead of regular shorts. I'm hoping this keeps all of the excess skin contained!

Date of experience: March 20, 2021

Thumbnail of user jeweliam
Texas
1 review
0 helpful votes
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May 18th, 2020
Verified purchase

I've worn my new bra since I got it three weeks ago. It feels so good that I'm tempted to wear it to bed too.
Thank you for all that you do!

Date of experience: May 18, 2020

Thumbnail of user sharonf656
Canada
3 reviews
0 helpful votes
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February 24th, 2021
Verified purchase

The fit is snug and stays in place. I'm generally a small but could go up to a medium. I struggle getting it on but once I get it on it's great.

Date of experience: February 24, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

OMG! Let's have that replaced, Sharon. Just send us a PM through this, so our Experts can personally help out. http://m.me/shapermint Thanks!

Thumbnail of user melissas1093
Arizona
1 review
0 helpful votes
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September 21st, 2020
Verified purchase

I love them but if u had the rubber no slip or roll on the legs too to the shorts won't rise up and roll up the leg they would be perfect

Date of experience: September 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'll make it perfect for you, Melissa! We offer FREE exchange. Just send us a DM with your order details through, http://m.me/shapermint. We'll wait for you.

Thumbnail of user rhondab165
Massachusetts
2 reviews
4 helpful votes
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May 12th, 2020
Verified purchase

The first one was to big you sent me a small for free I would recommend to friends to try thank you, you go out of your way to make customers happy

Date of experience: May 12, 2020

Thumbnail of user marcellar10
Kansas
1 review
0 helpful votes
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May 17th, 2020
Verified purchase

By the time the bots stopped emailing me back in response to get an exchange done the item that I REALLY, REALLY wanted was out of stock so needless to say I was very disappointed.

Date of experience: May 17, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Marcella! Allow us to check the stock for the shapewear you wanted, and process an exchange for you. Please send us a message through this link with your order number http://m.me/shapermint.

Thumbnail of user elaines281
Canada
1 review
0 helpful votes
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August 29th, 2020
Verified purchase

Somewhat sceptical at ordering a bra from your company. However, it is so comfortable. It feels like a second skin.

Date of experience: August 29, 2020

Thumbnail of user catherined166
California
3 reviews
1 helpful vote
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November 24th, 2019
Verified purchase

Yes the tummy hiding technology works but the thigh portions of it are a little long for a short dress

Date of experience: November 24, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thank you for your feedback, Catherine. We appreciate that and we're sorry for the slight issue. Would you consider that shaper panty instead? Send us a DM through our FB account, and one of our associates will surely help you.

Thumbnail of user theresaw238
West Virginia
1 review
0 helpful votes
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August 17th, 2020
Verified purchase

The products I have purchase are of truth with the quality given. It also helps with support for my back.

Date of experience: August 17, 2020

Thumbnail of user thelmaw11
Indiana
4 reviews
3 helpful votes
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July 28th, 2020
Verified purchase

Surprised to find medium is not same fit in each style/design. Should have ordered large as medium is smaller around.

Date of experience: July 28, 2020

Thumbnail of user rebeccam1009
Australia
1 review
0 helpful votes
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October 11th, 2020
Verified purchase

I had a problem with the sizing and Shapermint were exceptionally responsive and generous in how they dealt with it.

Date of experience: October 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad to have helped you, Rebecca. Should you need anything, you know where to find us. Stay amazing!

Thumbnail of user nancyb1367
Florida
2 reviews
0 helpful votes
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October 10th, 2020
Verified purchase

This is the first bra in my 71 years that is completely comfortable. I just wish the straps were adjustable.

Date of experience: October 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad you like it, Nancy! Thanks for your feedback and we'll take note of that! Stay awesome! :)

Thumbnail of user donnap304
Kentucky
1 review
1 helpful vote
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October 22nd, 2019
Verified purchase

Excellent fit::::: Excellent quality! Cannot believe how well it fits & stays in position::: no it does NOT roll down!

Date of experience: October 21, 2019

Thumbnail of user natr27
New Jersey
1 review
0 helpful votes
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August 18th, 2020
Verified purchase

I found the right kind of fit. Everyday comfort makes me feel less worried of how clothing look on me.

Date of experience: August 18, 2020

Thumbnail of user laurens429
Maryland
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

I would suggest ordering a size down from the size chart recommendation to get the smoothing results you really want

Date of experience: February 8, 2020

Thumbnail of user sarileas
Tennessee
1 review
0 helpful votes
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October 9th, 2020
Verified purchase

Had a fantastic experience with the person I communicated with. My problem was solved in seconds... great product, great employees

Date of experience: October 9, 2020

Thumbnail of user carolinaf14
Arizona
1 review
0 helpful votes
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October 21st, 2019
Verified purchase

I had to exchange the first pair and it was such an easy experience. The shipping was also very fast.

Date of experience: October 20, 2019

Thumbnail of user erikab69
Australia
1 review
0 helpful votes
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July 26th, 2019
Verified purchase

Loved my body shape, so very comfortable, bought two, gave one to my friend and she absolutely loved it too

Date of experience: July 23, 2019

Thumbnail of user jackies356
North Carolina
1 review
0 helpful votes
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May 24th, 2020
Verified purchase

I like the way the shaper held me in comfortably. I would recommend shapermint to all my friends and family.

Date of experience: May 24, 2020

Thumbnail of user jalenet
Texas
1 review
0 helpful votes
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March 5th, 2020
Verified purchase

Best ever love them want to buy all products. Very comfortable to wear all day long the cost is great

Date of experience: March 5, 2020

Thumbnail of user carim22
California
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

Ordered and received my merchandise in very good time. Tried my shape on right away and was thrilled with results.

Date of experience: May 26, 2020

Thumbnail of user leticias21
Texas
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

I like the way the Shapermint shapes my body, except for my lower belly. It seems to be looser there.

Date of experience: July 7, 2019

Thumbnail of user katherines539
Georgia
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

I really like everything I purchased. Size chart accurate, and I received my order quickly,
An all around good experience!

Date of experience: February 13, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for your lovely feedback, Katherine. Refer a friend today! Give your friends $20 off and you get $20 after their first purchase. Here’s how: https://shpmint.com/i1a

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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