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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
Everything was great, but I only received one out of 4 items. I would appreciate receiving my other 3 items.
Date of experience: May 31, 2020
This tank fits great and is very comfortable, Does not feel tight and constricting like most shape wear. Very pleased.
Date of experience: July 19, 2020
Email & did a chat live. Very helpful & friendly. Have another order coming with a few extras being tights.
Date of experience: February 22, 2021
Comfortable, can be dressed up or dressed down, and easy to get on. And as an amputee, that's very important!
Date of experience: December 3, 2020
Oh, yassss! So good to hear that, Kim. You may want to become one of our Brand Ambassadors! You'd be a great fit for sure! Here's the link: https://shapermint.com/pages/ambassador
Your safe and service helped my find the right sizing and followed up my order quickly very satisfied thank you
Date of experience: February 10, 2020
Good fit, very comfortable. Happy as! I wear them all the time. I have told my niece about them too.
Date of experience: February 9, 2020
I had to return a couple of things. The customer service excelled beyond what I had experienced with other companies.
Date of experience: June 13, 2020
The most comfortable bra I've ever worn! I feel like I don't even have one on! Just bought another one!
Date of experience: June 14, 2020
This camisole stays in place and does not ride up at all. Very comfortable. I would highly recommend this camisole!
Date of experience: November 10, 2020
Yay! Our hearts did a backflip hearing this, Lisa. Thanks for the wonderful feedback. Join our Brand Ambassador Program! If you're interested, sign up here: http://shpmint.com/ambassador
The product is comfortable and if it doesn't fit they will pay for the return till you find your fit.
Date of experience: July 14, 2019
The company sent the right size. It was a simple process. Their exchange/return policy is amazing. I love the bras.
Date of experience: March 16, 2020
2 different products, sizing not true fit but exchange program made it ok for one but not available on second
Date of experience: September 30, 2020
Sorry if you got confused with the sizing, Connie. We're always available to help, just DM us at http://m.me/shapermint if you need further assistance. Stay lovely!
I had a great experience, goods were as expected and suit my needs, I could have purchased a size smaller
Date of experience: September 30, 2020
Hey, Dawn! Thanks for the feedback. We have FREE exchanges and easy returns if you wish to have your shapewear replaced with a smaller size! Just send us a DM with your order details through, http://m.me/shapermint, so we can best assist you. Thanks!
I love your product. So happy with it. I recommended to anyone who instantly wants to lose a few inches.
Date of experience: July 1, 2019
A+ in customer service but the item doesn't fit as it supposed. It's too long and doesn't stay in place
Date of experience: July 1, 2019
Would you like to try a different size, Awilda? You might want to try our bodysuit collection as well, it has straps so rolling down won't be an issue. You may submit an exchange request for free through this link: https://returns-exchanges.shapermint.com/#/
Every item I received from Shapermint was perfect. I will continue to shop online with the Shapermint line of products
Date of experience: June 26, 2020
This product is comfortable and it is easy on the wallet. I will be ordering again in the near future.
Date of experience: March 13, 2021
I didn't realize that I waste was too long for my torso. Also I should have gotten the tightest one.
Date of experience: February 19, 2020
Love the fit! Is so comfortable! This is my third purchase from this group. Returns when needed are a breeze!
Date of experience: November 20, 2020
We're so happy that you are now living for your orders and satisfied, Nina. Just get back to us if you need anything, okay? Stay fabulous!
My item arrived on time and exactly as described. Also included was a small catalog and a coupon. Easy experience.
Date of experience: May 13, 2020
Beyond my expectations during the return/exchange process. They really mean it when they say they want you to be happy.
Date of experience: January 31, 2020
Love Shapermint! I am never ordering anything else. When people say they feel snatched, YOU feel snatched with comfort. BRAVO
Date of experience: November 20, 2020
Great items for a great customer like you, Lisa. You know what else you will love? You joining our Brand Ambassador Crew! We'd be pleased to have you as one. Sign up here: https://shapermint.com/pages/ambassador
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Glad to know you've had a positive experience with us, Sue. If you need anything else, we're just a message away on this link http://m.me/shapermint.