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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 16 days
The fit is great I'm usually a 6/8 ordered a small, comfortable, and they don't roll down a huge plus.
Date of experience: October 6, 2020
The first washing the bra unraveled and came apart. Im very dissatisfied and will not be purchasing from them again.
Date of experience: July 27, 2020
Great to add a flat figure to an oversized out of shape body. Changing all my garments to these brands
Date of experience: February 2, 2021
I love the panties that are so light and fit is perfect. Also no panty lines. Glad that they have the larger sizes.
Date of experience: September 7, 2020
Yassss! So happy to hear this, Carol! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
The bra I recieved fits a lot smaller than the suggested size I have to use an extender otherwise it is really comfortable.
Date of experience: August 21, 2020
Oh no! So sorry to hear that you got a smaller size, Michelle. Let us help you get the right size for free. Please send us a DM with your order details to best assist you. Here's the link http://m.me/shapermint.
I'm not gonna lie, I wasn't sure it was going to work. Surprise, it does. Well worth the money. Give it a try!
Date of experience: August 29, 2019
I love my cami s got every item, in all the colors. Bra, panties and cami. I don't go any place, without them.
Date of experience: December 25, 2020
You've got us smiling from ear to ear, Virginia! :) Ever thought of becoming a Brand Ambassador? The time has come! Sign up here: https://shapermint.com/pages/ambassador
I love my shapewear. It's very comfortable. It stayed in place and didn't roll down. I could put my clothes on with ease.
Date of experience: April 2, 2020
Great item, nice price. It helps the curvy Ladies to look even more curvalicious. Will buy more and tell my friends about it.
Date of experience: November 3, 2020
That's exactly what we're aiming for, Stefanie! You know, you could help us spread the love to more people by becoming one of our brand ambassadors. So if you like the idea, just go to this link to fill out the form https://shapermint.com/pages/ambassador
Best shapewear I ever tried. They have the best customer service as well. They are so kind and reply to you very quickly.
Date of experience: July 4, 2019
I have always worn underwires but tired of the poking and breaking. This bra feels great and I feel supported. No more pain.
Date of experience: July 29, 2020
I ordered the high waisted brief and shorts. They are nice and comfortable. They could be a little tighter however for better compression.
Date of experience: July 2, 2019
Light to wear, doesn't roll down and makes you look slim. I told all my friends and family. I will continue to purchase from this company. Thank you!
Date of experience: July 5, 2019
Fits perfect. Very comfortable. Delivery came very quickly. Totally satisfied all around. Highly recommended.
Date of experience: September 3, 2020
So happy to hear this, Karla! Thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador
Very good experience. One item had to go back due to wrong size. I was dreading that but it was very easy and my account was credited immediately.
Date of experience: October 11, 2020
I needed to change a size on what I had ordered. I was very well taken care of and received my new products promptly! I am very pleased!
Date of experience: September 9, 2020
The wire or hard plastic on the sides jabbed into me. It also didn't hold tummy in as I thought. It also rolled down and didn't stay up.
Date of experience: February 8, 2020
Hey there, Michelle! Let's try different shapewear that offers higher compression, shall we? Send us a DM on Facebook, and we'll get you a new one for free. Hope to hear from you soon.
Nothing to say other than 7 star service all the way. Ordering is easy, email support superb and of course the product is the jewel in the crown.
Date of experience: August 21, 2020
We appreciate the compliments you send our way, Katie. We want you as one of our Brand Ambassador and help us spread the love. Here's the link to apply: shpmint.com/ambassador
Stay awesome! ❤️
The bras I have bought have been perfect and your hardly even know you're wearing them. I love them a lot and will continue to order from you.
Date of experience: February 12, 2021
I am unhappy with your company I have been trying to send back this product no one will listen to me and I cannot get my money back.
Date of experience: March 30, 2020
This bra was very comfortable and I didn't feel the need to take it off as soon as I got home. It also didn't dig into my shoulders.
Date of experience: July 23, 2020
I ordered based on their sizing chart. I even went up a bit because based on past experience I hate all "shapewear" because it's too tight and hard to get on. So, I normally wear an XL and occasionally up or down a size depending on brand and cut. I got the "Empetua All Day Every Day High-Waisted Shaper Shorts - Black / XL / 2XL" and "Empetua Loungewear Shaping Leggings - Gray / 2XL". I was breaking a sweat before I even got each one over my KNEES. In the past I might have bothered exchanging it and their policy of charging for refunds, and giving you a bonus for the same amount they charge for the refund if you take the refund as a store credit made it tempting, but in the end I went with paying the $6.95 for the privilege of trying it on. Based on past experience if I went up to a size that I didn't have to sweat to put on then there would be almost no compression or HUGE in the waist/rib cage making it useless.
So, basically, I'm totally unimpressed. It's just your typical shapewear. If you like sweating just putting on your underwear and then feeling like you're being strangled by a boa constrictor all day... go for it.
Date of experience: October 14, 2019
Hello, Nicole. We’re sorry for the disappointment that we have caused. We’d like to share your feedback with the team so we can resolve this. Send us a Facebook Message or email us at hello@shapermint.com with your order details.
My experience with Shapermint was excellent. It was easy to place the order, it came in good time also. I'm very happy with the 2 products I ordered.
Date of experience: July 3, 2019
I purchased a pair of underwear but the size was a bit too small. Shapermint told me to keep the undersized garment and sent me one size up.
Date of experience: November 18, 2020
Perfect! Thanks for the feedback, Hope. Hey, send your pics to us with your favorite outfit and shapewear on. You can get a chance to be featured or posted on our Social Media pages. Stay fabulous!
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
You rock, Celeste! Thanks for this awesome feedback. Strike a pose now and make sure to unleash the top model in you, we’d love to feature you in our social media pages. Can’t wait! Click this link to learn more: shpmint.com/ambassador