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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 16 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user christalc8
Florida
1 review
0 helpful votes
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November 28th, 2019
Verified purchase

The 3x I ordered did not shape me at all. I was hoping to get a smooth look around my waist like the ad and it was useless.

Date of experience: November 25, 2019

Thumbnail of user terrih249
North Carolina
1 review
0 helpful votes
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December 28th, 2020
Verified purchase

I ordered 2 bras of differing style. One I liked more than the other. Return exchange plan was excellent. Good fit for the 3X. Will try other items.

Date of experience: December 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Aww! We're excited for that, Terri! Hey, ever thought of becoming a Brand Ambassador? This might be the perfect time to do it. Here's where you can sign up: https://shapermint.com/pages/ambassador

Thumbnail of user julieb1401
Texas
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

I have been searching for a bra that isn't an underwire and gives support. Found it! Love it! And glad I bought 3 of them.
Thank you Shapermint!

Service
Value
Shipping
Quality

Date of experience: October 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're so happy to hear you've found what you've been looking for with us, Julie. Join us and be a part of our Brand Ambassador Program. To know more and to sign up, click on this link: shpmint.com/ambassador

Thumbnail of user bethanyl51
Virginia
1 review
0 helpful votes
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February 1st, 2020
Verified purchase

I had to purchase a Shapewear for my upcoming wedding. I was surprised how easy it slipped on. I'm pretty sure this will not be my only purchase.

Date of experience: February 1, 2020

Thumbnail of user donnab1543
Texas
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

I received nice product and service on kindly bras. Customer service helped me get correct size and comfort. They were very helpful and knowledgeable

Date of experience: February 3, 2021

Thumbnail of user judyec
California
1 review
0 helpful votes
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January 8th, 2021
Verified purchase

Absolutely love the tank & tights, bought the lg, the fit is amazing. I love them and will buy more at a sweet discount

Date of experience: January 8, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh yesss! Thank you sooo much for sharing, Judye. To get some exclusive deals, you can tune in to our newsletter available on our webpage. Or you can chat with us using this link. Thanks! http://m.me/shapermint

Thumbnail of user judyp154
Idaho
1 review
0 helpful votes
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August 22nd, 2019
Verified purchase

My shoulders aware so bad I cannot pull the back up. I need to save up and buy the body one. I shy away when things are too difficult to exchange

Date of experience: August 21, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi there, Judy. So sorry to hear that you are having troubles wearing them. Let us help you to get the right item and size for you! Just send us a message via our Facebook Page or email us at hello@shapermint.com so we can better assist you. Thanks!

Thumbnail of user hallieh23
Kansas
1 review
0 helpful votes
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October 26th, 2019
Verified purchase

They run a little small so order a size up. The customer service was the best I've ever seen. They fit nicely, very comfortable.

Date of experience: October 23, 2019

Thumbnail of user jeanettek27
Canada
1 review
0 helpful votes
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August 23rd, 2019
Verified purchase

The bra is comfortable and supportive. I can wear it all day and barely notice it. I will likely be purchasing another one soon.

Date of experience: August 23, 2019

Thumbnail of user jenniferh2119
Delaware
2 reviews
0 helpful votes
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February 11th, 2021
Verified purchase

I am very pleased with these Bras.
They are so comfortable! I am surprised at the support they give me as a bigger girl!

Date of experience: February 11, 2021

Thumbnail of user randin14
Ohio
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Very happy with the two moulded cup bras that I purchased. They are comfortable, abd I especially appreciate the inclusion of the bra extender.

Date of experience: January 13, 2021

Thumbnail of user gerryg45
Ohio
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

Very good experience, love the bras... I don't have any more to say, I can't do 50 words, even though I love your products

Date of experience: August 9, 2020

Thumbnail of user sharonl633
Australia
1 review
0 helpful votes
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August 21st, 2020
Verified purchase

It does what it says it would do. Comfortable to wear. Though, i wished i have gotten a size smaller so it's more fitted.

Date of experience: August 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'll make it right, Sharon. Message us here http://m.me/shapermint with your order details, so we can take care of your free exchange.

Thumbnail of user kelleg4
Louisiana
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Everything I have ordered: bras, tanks, and sport bra I love. I have had to exchange some items but the process was super easy.

Date of experience: January 14, 2021

Thumbnail of user michellet542
Texas
1 review
0 helpful votes
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June 4th, 2020
Verified purchase

I guess I thought it would have more support... I'm used to the competition which has panel in front and lifting in the Tomlin

Date of experience: June 4, 2020

Thumbnail of user claras97
North Carolina
1 review
0 helpful votes
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September 15th, 2020
Verified purchase

I love my purchase it fits great and I could fit some pants that I was having trouble putting on along with some dresses

Date of experience: September 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Happy to hear, Clara! :) Help us spread more love by joining our Brand Ambassador Program! Here's where: shpmint.com/ambassador. ;)

Thumbnail of user sharonr432
Ohio
1 review
0 helpful votes
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July 12th, 2019
Verified purchase

The customer service with this company is great. They worked with me until I had the right product and size for me! Highly recommend!

Date of experience: July 9, 2019

Thumbnail of user doreyj
Canada
2 reviews
0 helpful votes
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December 16th, 2019
Verified purchase

Simply put, opened the parcel, put on the bra and sighed a huge sigh of relief.
It fits me perfectly and is amazingly comfortable.

Date of experience: December 16, 2019

Thumbnail of user jamieh436
Missouri
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Easy to order products and they arrived ahead of schedule. The fit was perfect and comfortable. I will order more when the time comes.

Date of experience: June 8, 2020

Thumbnail of user andreab614
New York
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

This is my second one. I have 2 different styles and they both fit perfect! I would definitely recommend to my family and friends!

Date of experience: June 8, 2020

Thumbnail of user tinae71
North Carolina
1 review
0 helpful votes
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September 8th, 2019
Verified purchase

It fits great and it holds me in all day. I'm happy about how it defines my body. I have and will continue to share this with all of my friends.

Date of experience: September 7, 2019

Thumbnail of user gloriar186
Virginia
2 reviews
0 helpful votes
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June 8th, 2020
Verified purchase

I got my order and it fits much better. The only problem is that it still rolls up on the bottom in the front.

Date of experience: June 8, 2020

Thumbnail of user robinl381
Ohio
1 review
0 helpful votes
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September 21st, 2020
Verified purchase

It said I ordered white but got beige otherwise I love my medium. The large has a seam I have to get used to

Date of experience: September 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing experience is what we want you to have because you deserve it, Robin! Let's make things right and take care of your FREE exchange. DM us your order details here: http://m.me/shapermint.

Thumbnail of user crystalo28
Washington
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Definitely ordering more! But in a smaller size. But great quality! Good price! An arrived quickly! Very happy an will be ordering leggings soon!

Date of experience: July 2, 2019

Thumbnail of user ericar163
Florida
1 review
0 helpful votes
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November 15th, 2020

I love Shapermint, I have several of their products and love them all. High quality, great prices and the best customer service. Highly recommend!

Date of experience: November 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Music to our ears, Erica! We're glad to be a part of your life. We'd love to know more of your awesome shapewear experience, so sign up to become one of our Brand Ambassadors. Learn more about it here: https://shapermint.com/pages/ambassador

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 16 days

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