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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
Although the bra is very comfortable it looks like I have tube boobs. It does not smooth on the sides and I need/like more lift and support.
Date of experience: May 27, 2020
I was having trouble using the discount code that my friend had given me. When I contacted them the lady helped me very quickly rectify the problem.
Date of experience: February 17, 2020
Love my bra... just a bit too tight across the shoulders. Also had to use the bra extension. The cups fit fine, and the fabric is soft...
Date of experience: October 1, 2020
Glad it is still giving the support you need, Effe. But if you do need to have it exchanged for a different size, please reach us out using this link. http://m.me/shapermint
The fit is good and it is comfortable. My preference is Un padded so it's taking time to get used to having a pad in my bra.
Date of experience: November 24, 2020
Happy to hear that they're comfortable on you, Rhonda. If you need any help, we're just a DM away at http://m.me/shapermint Stay lovely!
It really PERFECTLY fits and brings my true shape out, I pretty much LOVE the way my body looks in it and every dress and pants I wear! Thank you so much, shapermint!
Date of experience: August 9, 2020
I had a bra that was tight and was able to talk to customer service and was taken care of so well. They are sending me next size at no cost to me.
Date of experience: March 8, 2021
No billing. Lack of customer service.
Will not use them again sent everything back. Will not refer anyone. Terrible
Date of experience: May 20, 2020
I have bought several things and have been thrilled with everything! Love you guys! I highly recommend your company!
Date of experience: July 21, 2020
The bra is very comfortable, and the shapermint shorts fit great and make me look good in my clothes.
Date of experience: May 21, 2020
Thanks, Linda. If you need any assistance, please message us through Facebook Messenger okay? Here's the link http://m.me/shapermint
The replacement garment was a perfect fit and I have already told all my friends and they have ordered
Date of experience: July 7, 2019
Feels and looks so good. Very convertible could wear every day Feels like you have nothing on. Very satisfied
Date of experience: May 27, 2020
I had been very anxious about my creeping waistline, but shaper mint has been excellent for my self image
Date of experience: September 13, 2020
YASSS! So glad your shapewear made such a difference for you, Nancy! We'd love to hear more of your story and have more women out there be inspired. Be one of our Brand Ambassadors! Just check out this link to learn more: shpmint.com/ambassador.
I'm still waiting for my Shapermint purchase. I feel like a girlfriend waiting for news form the overseas boyfriend.
Date of experience: September 11, 2020
I have purchased several items from Shapermint and have had to make one exchange. Always easy to work with.
Date of experience: August 22, 2020
I have been trying to talk to someone about returning my bra but I can can get is an automated text Sure would like to know how to return it
Date of experience: June 4, 2020
We got you, Julia! Exchanges are for free. Please send us a message through this link with your order number http://m.me/shapermint.
I was very satisfied that they took my complaint and sent me a new bra in the correct size! I love the products and was pleased with the out come!
Date of experience: August 2, 2019
Nice experience, easy exchange, no problems no issues, told not to return the wrong size and correct size sent
Date of experience: October 28, 2020
Yiieee! Great to hear that, Abisola! You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Stay awesome!
My support panties fit very good and give my body a neat look. Good quality underwear. Would recommend them.
Date of experience: December 20, 2019
I needed to exchange/return an item for a different size. The process was simple and the return/exchange was quick.
Date of experience: April 5, 2020
Shapermint is a great company that offers so many options for shape wear that is durable, comfortable and affordable.
Date of experience: January 21, 2021
Had to return part of my order. Had great experience when Making this return with your company! Thank you
Date of experience: June 13, 2020
Great camisole top shaper. Feels great. Holds you in snug but doable. Great quality. Will order other items later
Date of experience: November 3, 2020
Thanks so much, Meshweida! Maybe you would like to help us spread the love? If so, just go to this link and fill out the form to join our brand ambassadors program https://shapermint.com/pages/ambassador
Loved all the products, and all fit as expected. They shipped quickly and I've been wearing them ever since.
Date of experience: July 27, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Sorry to hear that, Lori! Have you tried exchanging it for a different size? We can do that for free, so just send us a message through Facebook Messenger and we'll help you out. Here's the link http://m.me/shapermint