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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user kellym964
Canada
1 review
0 helpful votes
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September 21st, 2020
Verified purchase

Great quality and amazing customer service. I have several items from shapermint and I have nothing but good to say about them

Date of experience: September 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awww! You're the sweetest, Kelly! We're grateful for customers like you. Thanks for spreading the love! Hey, you should join our Brand Ambassador Program. Just head on to this link if you're interested: shpmint.com/ambassador.

Thumbnail of user pamr230
Texas
1 review
0 helpful votes
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December 8th, 2020
Verified purchase

These leggings are super comfy and I love em. Love the high waist and besides the great fit, they keep you warm.

Date of experience: December 8, 2020

Thumbnail of user jenniey2
New York
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Their products are very comfortable. Their customer service is superb. They really go out of their way to keep their customers satisfied!

Date of experience: July 1, 2019

Thumbnail of user audries
Pennsylvania
1 review
0 helpful votes
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November 7th, 2020
Verified purchase

Fit well and very comfortable. I highly recommend these. Love discounts they offer as well. I saved a lot purchasing these offers.

Date of experience: November 7, 2020

Thumbnail of user theresah249
GB
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

My Shapermint high pants are comfy they smooth out the bumps nothing feels tight they feel great and you you look great

Date of experience: July 1, 2019

Thumbnail of user melindah108
Wisconsin
1 review
0 helpful votes
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May 10th, 2020
Verified purchase

I purchased the comfort underwear. I love the fact that they stay in place and don't ride up like most underwear do.

Date of experience: May 10, 2020

Thumbnail of user ameliap57
Oklahoma
1 review
0 helpful votes
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December 10th, 2020
Verified purchase

The greatest part is that they don't roll. I'm heavy set and have a big belly and rolling is a major thing

Date of experience: December 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Perfect! Glad that you found the right size and fit for your body type, Amelia! Get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.

Thumbnail of user sarahn183
New York
3 reviews
0 helpful votes
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July 1st, 2019
Verified purchase

Best purchase ever, and love it very much. I would recommend it to my friends fits perfectly and flawless under my garments

Date of experience: July 1, 2019

Thumbnail of user kaylab120
Texas
1 review
0 helpful votes
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August 15th, 2019
Verified purchase

I love this shaper: it fits great and it's actually comfortable. It looks like described and fits according to the size chart.

Date of experience: August 13, 2019

Thumbnail of user denisel431
Georgia
1 review
0 helpful votes
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July 16th, 2020
Verified purchase

I was able to share the wrong size with a friend and she was very thrilled to try this and loved it.

Date of experience: July 16, 2020

Thumbnail of user deborahw938
South Carolina
1 review
0 helpful votes
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September 10th, 2020
Verified purchase

I love the feel and look of the bra. I went by the sizing chart and bought a small. I think in my next one I'll get a medium to try.

Date of experience: September 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We’re glad to hear your feedback, Deborah. Thank you! Hey, we also offer a 100% fit guarantee and free exchange within 60 days. We're just a DM away at http://m.me/shapermint if you need any help. Stay beautiful!

Thumbnail of user monicar315
Colorado
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

I liked the bra for comfort, but it has no support at all and no way to adjust the straps to try to get support. So I probably will not reorder

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad that you find them comfortable, Monica. But we're worried that it didn't give enough support, and we want to help you get the perfect fit for FREE. Please send us a DM with your order number, email address and traditional bra size on this link: http://m.me/shapermint

Thumbnail of user rochelled28
Arizona
1 review
0 helpful votes
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December 28th, 2019
Verified purchase

I was able to get a full refund when my purchase did not fit and did not have to go through a bunch of prompts or representatives to get it done.

Date of experience: December 28, 2019

Thumbnail of user lindab460
Texas
4 reviews
1 helpful vote
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August 12th, 2020
Verified purchase

This order is an exchange for larger size in both categories. The boy shorts fit but deciding if the bralettes still need to be a size larger...

Date of experience: August 12, 2020

Thumbnail of user suew294
Illinois
3 reviews
0 helpful votes
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July 23rd, 2020
Verified purchase

I purchased 2 Shapemints- one fit perfectly and the other was too small. I need to return for the right size. I am happy with my purchase.

Date of experience: July 23, 2020

Thumbnail of user barbaras1370
Arizona
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

The product is excellent the service is great just dont want to keep filling out these surveys, I wouldnt be a returning customer if I wasnt happy.

Date of experience: June 1, 2020

Thumbnail of user lindaw1239
Louisiana
1 review
0 helpful votes
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August 1st, 2020
Verified purchase

I absolutely love Shapermint. I can easily find what I want at a very reasonable price. I always have my right size. The shapewear fits me perfectly.

Service
Value
Shipping
Returns
Quality

Date of experience: August 1, 2020

Thumbnail of user terin27
Colorado
1 review
0 helpful votes
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June 18th, 2020
Verified purchase

I love wearing these panties because they make me feel happy because I know my tummy is being held in and my rolls aren't showing as intensely

Date of experience: June 18, 2020

Thumbnail of user lindad911
Virginia
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

I can wear them and work out. A little tight. A little more room or stretch would be appreciated. Lost 10 lb. Tryinh to lose 15 more.

Date of experience: May 16, 2020

Thumbnail of user olivias270
Ohio
1 review
0 helpful votes
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November 21st, 2019
Verified purchase

Not firm enough. Was smoothing but not very firm afraid the smaller size would have been too small because I am not size 12 - 14

Date of experience: November 21, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hey there, Olivia. Sorry to hear about that. Would you consider trying different shapewear with a much higher compression level? Send us a private message with your order details through our FB account, and we'll take care of that for you.

Thumbnail of user dorothyf145
New York
1 review
0 helpful votes
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May 20th, 2020
Verified purchase

I love these. They were a little tight at first but after wearing them for a few days they gave a little and fit great.

Date of experience: May 20, 2020

Thumbnail of user anneb532
Washington
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

Was worried they would be too compressive. Although they take a bit more work to get on once they are on they stay put and are very comfortable.

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad to hear this, Anne. If you like to exchange yours to a better fit, you can send us a message on this link http://m.me/shapermint.

Thumbnail of user gerril9
Montana
1 review
0 helpful votes
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September 12th, 2020
Verified purchase

I love my new bra so much, I'm glad I ordered three. They are so comfortable, feels like your not wearing it. Thanks so much

Date of experience: September 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yey! So glad you loved your shaper bra, Gerri! We're sure many women would love to know more about your experience. Wanna be one of our Brand Ambassadors? Check out this link: shpmint.com/ambassador.

Thumbnail of user heatherl361
Florida
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

I initially had trouble getting a good fit. The associate I spoke with was so helpful. Getting me the best fit based on my measurements.

Date of experience: May 27, 2020

Thumbnail of user crystalw298
New York
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Waited for over a month package never came not sure why u need 50 word the package never came I will not order anything else

Date of experience: May 27, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Crystal. Sorry you haven't received your order yet. Don't worry, we can send a free replacement to you. Please send us a message through Facebook Messenger so we can look into it. Here's the link http://m.me/shapermint

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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