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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user joans443
Texas
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

I do feel it helps my body a bit in to a shape, it fits perfectly I will definitely order another one with a little bit of a short leg

Date of experience: June 8, 2020

Thumbnail of user margaretj126
Wisconsin
1 review
0 helpful votes
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January 13th, 2020
Verified purchase

Size not true to fit got it three times bigger than me and still uncomfortable and too small. Spent a lot and too hard to return it too much hassle

Date of experience: January 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Margaret. We'll exchange it for free. Remember, sizes are true-to-size based on a tape measure. Send us a DM via FB messenger with your order details together with your hip and waist measurement in inches. Hope to hear from you soon.

Thumbnail of user melindav65
Louisiana
1 review
0 helpful votes
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March 10th, 2021
Verified purchase

Finally found a bra that is comfortable. The only thing I find as a down side is that where the bra attaches in back, it ribs and bothers my back.

Date of experience: March 10, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That does sound frustrating, Melinda. Allow us to fix this for you. Send us a DM with your order details on this link http://m.me/shapermint. Looking forward to chatting with you.

Thumbnail of user brendag260
Oklahoma
1 review
2 helpful votes
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September 24th, 2019
Verified purchase

I hope you improve it.
I have already bought many and the last one. I honestly didn't like it very much

Date of experience: September 24, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We appreciate your feedback, Brenda. Help us understand your experience. Tell us more about it by sending us a Facebook message or by sending us an email at hello@shapermint.com with your order details so we can further discuss about this.

Thumbnail of user hortensias
Florida
2 reviews
0 helpful votes
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September 24th, 2019
Verified purchase

Very comfort with great support. Gives you the extra confidence as a woman to feel great about the shape you have.

Date of experience: September 23, 2019

Thumbnail of user harriettb2
Nevada
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

I am very pleased with the comfort and quality of the items I purchased. The are less expensive than theirs competitors.

Date of experience: July 5, 2019

Thumbnail of user maryannm115
Texas
1 review
0 helpful votes
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May 27th, 2020
Verified purchase

My first pair was a little small. But fit my daughter perfect. I can't wait for my new pair comes in.

Date of experience: May 27, 2020

Thumbnail of user susanp687
Massachusetts
2 reviews
0 helpful votes
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May 27th, 2020
Verified purchase

I ordered the camisole and the every day bras and they are so comfortable. I won't buy another bra but these!

Date of experience: May 27, 2020

Thumbnail of user caroln123
Canada
1 review
0 helpful votes
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August 26th, 2019
Verified purchase

I have had nothing but great results since I started purchasing from Shapermint. I would recommend shopping online at Shapermint anytime.

Date of experience: August 26, 2019

Thumbnail of user gloriab232
District of Columbia
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

Upon receiving my package, I immediately tried it on and it was a perfect fit!
Very comfortable and a gentle support.

Date of experience: June 8, 2020

Thumbnail of user marylouo5
Canada
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

The bras are very comfortable and surprisingly supportive! I was nervous to order blindly off the internet. I will order more.

Date of experience: March 29, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yaaaay! We can't wait for you to order more soon, Mary-Lou! Refer a friend too! Give your awesome friends 20% off, and you get $20 after their first purchase. Here's how: https://shapermint.com/pages/share2?traffic_source=cs_social.

Thumbnail of user veronicay15
Pennsylvania
1 review
0 helpful votes
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May 3rd, 2020
Verified purchase

I had to exchange an item as I got the wrong size, and the support staff made it quick and effortless.

Service
Value
Shipping
Returns
Quality

Date of experience: May 3, 2020

Thumbnail of user sandrac890
California
1 review
0 helpful votes
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July 20th, 2020
Verified purchase

I wear it every single day! I'm about to purchase another one because it looks like I'm wearing this one out!

Date of experience: July 20, 2020

Thumbnail of user kimw573
Ohio
1 review
0 helpful votes
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June 19th, 2020
Verified purchase

I was hoping the sides would have been bigger, and it needs adjustable straps, I had to make the straps tighter.

Date of experience: June 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We got you, Kim! We have 60 days free exchange. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Thumbnail of user valerieh278
Virginia
1 review
0 helpful votes
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June 22nd, 2020
Verified purchase

As always I love your prompt delivery. I love how your shapers transforms my figure. The fact that don't roll down

Date of experience: June 22, 2020

Thumbnail of user conniep95
Canada
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Love it! Awesome fit! The girls are happy! I bought one for my daughter too and she's happy with it too!

Date of experience: July 2, 2019

Thumbnail of user sandyc317
California
1 review
0 helpful votes
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July 26th, 2020
Verified purchase

Thank you for great customer service. A couple of items didn't fit right, and customer service handled it well and efficiently.

Date of experience: July 26, 2020

Thumbnail of user mickiew1
Washington
1 review
2 helpful votes
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June 26th, 2019

Large is more like a small.
Small is too tight for me I weigh 113,5'3".
Just want my money for spanx

Date of experience: June 26, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're sorry to hear your troubles, Mickie. Our size are true to size based on a measuring tape, it's best if you get your sized based on your actual hip or waist measurement in inches. Please send us a private message with your order details through our facebook page so we can look into this and provide you the necessary resolution.

Thumbnail of user katrinam126
Texas
2 reviews
0 helpful votes
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June 30th, 2020
Verified purchase

Love Shapermint! Love the assistance that you received when you are trying to figure out what item is best for you!

Date of experience: June 30, 2020

Thumbnail of user oenoneb
Canada
2 reviews
0 helpful votes
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December 10th, 2020
Verified purchase

On my first wearing of my leggings one of the seams gave way! The customer service sent another pair out immediately

Date of experience: December 10, 2020

Thumbnail of user monicas280
Texas
1 review
0 helpful votes
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January 31st, 2020
Verified purchase

I bought the medium size shapermint, but was not supporting. I ordered the small and am very pleased with the results.

Date of experience: January 31, 2020

Thumbnail of user lorrainej56
Delaware
1 review
0 helpful votes
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January 28th, 2020
Verified purchase

I love my Shapermint! It stays in place and holds everything in place. I will be purchasing more of these products

Date of experience: January 28, 2020

Thumbnail of user kristam102
Canada
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

I ordered the xs but it still isn't small enough. Works, just not as well as it looks in the commercial.

Date of experience: October 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We got this, Krista. Perhaps what you need is a shapewear with high level of compression. Good thing we offer exchanges for free. Slide us your order details through this link: http://m.me/shapermint

Thumbnail of user espir
California
1 review
0 helpful votes
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July 18th, 2020
Verified purchase

They fit great, feel wonderful and do not slide off. I love them and highly recommend them to everyone I know.

Date of experience: July 18, 2020

Thumbnail of user sarab448
Florida
2 reviews
0 helpful votes
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December 3rd, 2020
Verified purchase

This is my third purchase. I love the smooth lines and how nice my clothes look on me. This is the best shaper I have ever worn!

Date of experience: December 3, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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