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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
If they would quit riding up my $#*!, they would be great! I measured myself to your size chart so I know I got the right size.
Date of experience: May 21, 2020
I love my control top panties. I Initially bought two pair. I loved them so much, I ordered two more. They take three inches from my waistline.
Date of experience: July 6, 2019
Very good, I plan to buy more products. They help you find the right product for you and send you the products very quickly which is great.
Date of experience: October 24, 2019
Ok, here's the skinny. I ordered the wrong size & was allowed to reorder-No problem! Quick and easy. There was no jumping through hoops to reach a customer service rep. The instructions were online and very clear. Next, I gave a review of the product when it came. I was satisfied but feeling it out. And guess what? They thanked me for my review and gave me a gift! Holy Moly! Am I in 'Shapermint Heaven" or what? The deal was for me to order with the promise to be reimbursed. I kinda thought it was hacker when they sent me the message via Messenger on Facebook instead of my email address. I was to contact them back via Messenger if I had questions. I ordered the product and Amazon processed it. After a few days I wanted to make sure the gift was real so I contacted them via chat. It was a challenge to get pass the automatic chat lady so I typed "agent" "representative" and got a LIVE person to chat with. She said she'd look look into why I hadn't received credit and that someone would get back to me. They did. Honestly, I was more relieved to know that the offer was real & not spam than I was to receive the gift... whew! Afterwards, Patricia contacted me a few days later to confirm that their offer to me would be processed. As promised they came through! The customer service ppl I spoke to via chat were AWESOME! I really felt their peacefulness and care in addition to the ease of ordering. I've been scammed before so I was on alert and now relieved... ahhh. I am pleased with my products and I will order again! Thank you all at Shapermint for the gift, for being REAL and for your excellent customer service :)
Date of experience: December 12, 2019
Am very pleased with the help I was given with the orders I have received from this company. I thank you very much. Will be ordering again.
Date of experience: October 22, 2020
Just what I needed. I ordered a couple of garments before so when I needed a bra your ad came up so it was right in time.
Date of experience: June 12, 2020
I live this product. You don't have to adjust it after you put it in because it stays in place. No rolling top to repeatedly pull up.
Date of experience: September 9, 2019
I am loving this company. I ordered a size up, and the fit is great. The material feels nice on the skin and the delivery was quick!
Date of experience: December 7, 2020
You've got us blushing over here, Bobby-Jo! Join our crew and be one of our Brand Ambassador. To sign up, just head on to this link: shpmint.com/ambassador
I love everything I have ordered and it really makes me feel so much better because I feel more attractive and a little more sexy. It's wonderful!
Date of experience: July 1, 2019
I love this company they truly go above and beyond
I loved it, I had to make An exchange and they were super nice I love the website it's super friendly, and the products are high top quality LOVE IT
Date of experience: August 30, 2020
There is no way to adjust the straps. The bra is pretty comfortable but I was happy to take it off at the end of the day.
Date of experience: March 5, 2021
Worry not, Teresa! We're pretty sure that there's something in the Shapermint marketplace that would work better. Exchange is on us! Send us a DM with your order details. Here's where: http://m.me/shapermint.
I love my wireless bra and a big surprise was that they added a bra extension, which I needed. Thank you Shapermint! I love all your products!
Date of experience: July 27, 2020
I ordered one size and because it was out of stock the company sent me a smaller size. That was because it was paid for in advance.
Date of experience: September 1, 2020
Oh, no. We're not leaving you behind on this, Viola. Allow us to sort things out, pretty. Kindly DM us your order info via FB Messenger. http://m.me/shapermint Chat soon?
Still haven't found the perfect fit on the long shorts, the leggings and the bra. New shipments are on their way and I'm keeping my fingers crossed.
Date of experience: December 2, 2020
We're crossing our fingers with you, Zenaida. Are the new shipment for the exchanged items? Please know that we have free exchanges. Message us via FB messenger through this link: http://m.me/shapermint
Practically perfect! Items arrived quickly, as ordered and as advertised. Extremely satisfies with the service and product.
Date of experience: October 8, 2020
Hearing that you had great experience is the best thing we could hope for, Jill. You can also be our next Brand Ambassador. Click this link to learn more, shpmint.com/ambassador
Customer service was great! Delivery was great! I would recommend this site to my friends and family!
Date of experience: September 7, 2020
WOW! Music to our ears, Marti! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador
From the initial order, to the exchange for a better fit, the customer service was top-notch! I have recommended them to everyone I know.
Date of experience: August 18, 2020
I love the products and the encouraging support from customer service! The company is overall so positive!
Date of experience: September 8, 2020
Love the bras but the leggings were too small. The refund process was flawless - great customer service!
Date of experience: December 21, 2020
Thanks for the lovely feedback, Sally. If you need us, we're a message away on this link http://m.me/shapermint.
I love them! They don't roll down and they shape my waist nicely and they are comfortable like you ain't wearing them at all.
Date of experience: May 22, 2020
My purchase is fine. The only thing I would appreciate more, is to have a cotton crotch so I don't have to wear underpants.
Date of experience: June 1, 2020
I really like the one bra that fastens at the back but the pullover bra doesn't support as well. But overall very nice bras.
Date of experience: December 14, 2020
Hi, Colleen! Allow us to exchange it for free. We're sure we have a bra that will support your breasts better. Send us a DM with your order details here: http://m.me/shapermint
The Shapermint leggings I recently received are great: comfortable, versatile, I hate taking them off at the end of the day! Highly recommend them!
Date of experience: December 14, 2020
Love this, Imma! Thanks for the wonderful feedback. Would you like to be one of our Brand Ambassador? Know the perks and how to sign up on this link: shpmint.com/ambassador
Lovely it fits great it makes my body feel like a new me everytime I put my clothes on it make me look smaller
Date of experience: June 9, 2020
It's comfortable and doesn't bind. The only drawback is that it is difficult to pull on and off in order to use the bathroom.
Date of experience: December 21, 2019
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Perfect! That's great to hear, Stephanie. You can DM your pic to us with your favorite outfit and shapewear on. You might end up on our official Facebook or Instagram page. Stay awesome!