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Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
It fits perfectly fine. I had it on all day long and I didn't have any discomfort, because it feels like your on skin.
Date of experience: September 21, 2020
I ordered the wrong size and was quickly sent out the right size. Excellent customer service. Thanks!
Date of experience: August 12, 2020
I told them about what happen with the leggings and I was told they are sending out a new order and never received them.
Date of experience: June 12, 2020
Let's check and see what happened, Dawn. Please send us your order details via private message. Here's the link: http://m.me/shapermint.
Had no trouble with the product it was here in good time. I will share with friends and order more product in the future.
Date of experience: September 24, 2020
Wow, thanks for that, Barb! You know, we're always looking for potential brand ambassadors. If you would like to be a part of it, just head over to our brand ambassadors page here https://shapermint.com/pages/ambassador
I love it. It really holds me in and stay put the best part. I will order again this time it will be black.
Date of experience: December 8, 2020
Let's keep the love coming, Nola! Sign up to become one of our Brand Ambassadors! You'd be a great fit for sure! Here's the link to check it: https://shapermint.com/pages/ambassador
Great support and shaping. I was pleasantly surprised by the strength of the material and it's quality.
Date of experience: November 11, 2020
We're so happy that you love them, Jane! You know, you could be one of our brand ambassadors to help us spread the love. If that's something you would like to do, just go to this link and fill out the form https://shapermint.com/pages/ambassador
The fabric is soft comfortable and not restrictive. I really enjoy the things that I have purchased.
Date of experience: November 9, 2020
Preach! Thanks for your awesome feedback, Bonny. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
Had a problem with the sizing, I asked questions and they responded right away and fixed the problem immediately! Great company to deal with!
Date of experience: September 1, 2020
I loved all the products I ordered. I would order again from Shapermint. However, the amount of mail you get from them is astronomical.
Date of experience: June 22, 2020
The shopping experience was excellent. The products are terrific and the customer service is second to none
Date of experience: October 3, 2020
Wow! Thanks for this trifecta, Martie! You know, we're always looking for potential brand ambassadors to help us spread the love. If you want to help out, just go to this link and fill out the form https://shapermint.com/pages/ambassador
Shopping on the web is easy and convenient, product is amazing, very good quality and super comfortable
Date of experience: July 7, 2020
This has been the most comfortable bra I have ever owned. I am replacing all my bras I have with this one. Love it.
Date of experience: February 1, 2021
Shapermint wear takes all the bumps and lumps out of many of my outfits, Shapermint is easy to put on, and to take off.
Date of experience: July 27, 2020
I have finally found the perfect bra! This is by far the most comfortable and supportive bra I have ever bought! Plus it's wireless!
Date of experience: March 17, 2021
You get it all! A great price, comfort and support. Not a lot, but some support. Great customer service! They will do you right!
Date of experience: July 12, 2020
Items are not as described and company does not refund moneys. Still waiting however I do not believe I will ever receive a refund
Date of experience: July 7, 2020
We'll make sure to make this right, Kate. Please send us a private message via FB messenger through this link. m.me/shapermint
Excellent Customer Service assisting duplicated orders, fast and effective! Excellent Product, fit and feel perfect. Shipping unbelievable!
Date of experience: July 13, 2020
My supports to small Spearmint happy to exchange
Great customer service Good company in how they dealt with the issue.
Date of experience: October 21, 2020
You rock, Mary! Thanks for this awesome feedback. Stay lovely!
THanks for all. I really like the material. The size is perfect and the help was appreciated. I'm sorry for my english, i do my best i am french!
Date of experience: October 6, 2020
Thank you so much, Julie. You've made our hearts flutter. Join our Brand Ambassador Program, you may sign up here: shpmint.com/ambassador
I bought the wrong size, called to see what to do. They sent the correct size and had me keep the other one to give to someone else! Amazing!
Date of experience: September 6, 2020
Yassss! So happy to hear this, Maribeth! Thank you for letting us help you as well. Stay fantastic!
I saw Shapermint advertisements on Facebook, and the bras that they advertised looked like bras that would be comfortable in the hot summer months. I decided to order just one bra to give it a try. If I liked it, I would purchase a couple more bras, but it seemed wise to start with just one. Imagine my surprise then, when on my credit card statement, there were two charges from Shapermint, one for the bra I had ordered, and another, even higher charge for something else. With some investigating, I discovered that Shapermint decided to sell me a two-pack of bras and charged me for them without my permission! They just used my credit card information and charged me for items I didn't even want! I contacted customer service, during the correct business hours, but no matter what options I chose on their voice menu, I was unable to get a live person to speak to me or to even text with me. I resorted to emailing about my problem. At first, I got some auto-generated emails that were useless in helping with me, so I complained bitterly in an email and said that I would post one star reviews if I did not get my money back for the bras that I did not order. Also, time was passing, and the three bras I was charged for were lost in the mail somewhere. My bitter complaints actually got some attention. A real person responded and said that ALL of my money, the charges for all three bras was going to be returned to me. I have waited beyond the five to ten business days that I should wait to have my money refunded, and NOTHING has been refunded to my credit card account. I reached out to customer service again, and received a useless email that was unrelated to my complaint. I guess I am never going to get my money back, and I have three bras here that are too big for me, even though, yes, I did carefully follow the sizing charts. This was THE WORST EXPERIENCE I HAVE EVER HAD in ordering something online.
Tip for consumers:
Do not waste your money with this awful company.
Products used:
I did not end up using the bra I purchased. It is too large.
Date of experience: May 22, 2022
This isn't the experience we'd want to leave you with, Nancy. We'd love to turn things around. Send us your order details here https://m.me/Shapermint?ref=w15260378. We'd be happy to chat more to better support you.
It would have been perfect if it were my size, It was so small for my b**bs, and am not sure if they can change the size for me.
Date of experience: June 8, 2020
Let us check your order, and see what we can do, Olayemi. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Awesome! Thanks for sharing your experience, Aida! How about take this farther and help us spread the love? Be our next brand ambassador! Check out this link to learn more: shpmint.com/ambassador.