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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user jorges150
Nevada
1 review
0 helpful votes
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July 11th, 2020
Verified purchase

My wife is happy with this product that fits perfectly, it adjusts perfectly to the body to improve the appearance

Date of experience: July 11, 2020

Thumbnail of user debraf251
California
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

Took me about 20 times to get my return label and was charged to return. Still haven't received my refund

Date of experience: July 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yikesss. That shouldn't be the experience that you deserve, Debra. Please, allow us to check this, and we'll sort things out. To get started, DM us your order info through this link. http://m.me/shapermint

Thumbnail of user kimberleym77
Canada
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

These tops fit well and stay in place really well. Soft fabric, and gives me a natural and comfortable shape.

Date of experience: March 31, 2021

Thumbnail of user lindar1137
Florida
1 review
0 helpful votes
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August 23rd, 2020
Verified purchase

I love my new wireless bras. I am so glad that I ordered more. I will have to tell my friends about it.

Date of experience: August 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That's music to our ears, Linda! You may be interested in helping us spread the love, and be one of the Brand Ambassador. Head over to the page on our website and fill out the form. Here’s the link: shpmint.com/ambassador
Stay awesome!

Thumbnail of user edythew2
Florida
1 review
0 helpful votes
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July 11th, 2019
Verified purchase

The products I purchased are well worth the price. The exchange process is very easy. The recommend and will be purchasing additional products.

Date of experience: July 8, 2019

Thumbnail of user michellm7
Georgia
2 reviews
0 helpful votes
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April 27th, 2020
Verified purchase

The order arrived at a decent amount of time. The shapermint is made of great quality and material. The shapermint fit very well

Date of experience: April 27, 2020

Thumbnail of user vernac19
Pennsylvania
1 review
0 helpful votes
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October 26th, 2020
Verified purchase

Was very pleasant, and professional, help was quick she went over and about to help me. She's a good asset to your company.

Date of experience: October 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks, Verna! We're so happy that we were able to help you out. Just let us know anytime if you need anything else.

Thumbnail of user natsineta
Canada
1 review
0 helpful votes
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June 29th, 2019
Verified purchase

I am very happy for they help every time when ever have issue they help me very fast so thank you very much

Date of experience: June 29, 2019

Thumbnail of user marleneo30
New York
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

The bra is very comfortable but I ordered a medium and had to use the extender to wear it. If I order another I would order a large

Date of experience: February 22, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

At your service, Marlene. Allow us to sort things out, and let's have your item exchanged for FREE to your best fit. DM us your order info through this link. http://m.me/shapermint Our Fit Experts will guide your way.

Thumbnail of user pattieg3
Virginia
1 review
0 helpful votes
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July 14th, 2019
Verified purchase

I find the Shapermint to be an excellent way to give me the tummy control that I need without having that cramped feeling.

Date of experience: July 11, 2019

Thumbnail of user carlener7
New York
1 review
0 helpful votes
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June 9th, 2020
Verified purchase

Everything is quick and I get updates on status of each phase. The product is super comfy and the packaging is done excellently.

Date of experience: June 9, 2020

Thumbnail of user deanaw26
New York
1 review
1 helpful vote
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June 13th, 2020
Verified purchase

Excellent service with delivery, cost, size, advertising was legit. I loved my leggings and I only waited for a week for my delivery.

Tip for consumers:
Make sure u give all correct information before submitting

Products used:
Leggings

Service
Value
Shipping
Quality

Date of experience: June 13, 2020

Thumbnail of user kathyd362
Connecticut
2 reviews
0 helpful votes
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July 2nd, 2020
Verified purchase

I love the feel of the bras, but the padding inside keeps balling up. Especially when I was it. Not happy with it.

Date of experience: June 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Our 100% fit guarantee got you covered, Kathy. Send us a DM with your order details so we can assist you with the free exchange process. Here's the link: http://m.me/shapermint.

Thumbnail of user loriw334
Illinois
2 reviews
0 helpful votes
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August 3rd, 2020
Verified purchase

I needed to fit into a summer dress for an event and knew I needed a 'little' help -- this item did exactly what I needed it to do!

Date of experience: August 3, 2020

Thumbnail of user dorisl78
North Carolina
1 review
0 helpful votes
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May 11th, 2020
Verified purchase

Fast delivery and good price. I love the feel of the product and needed to get a size smaller but a great product.

Date of experience: May 11, 2020

Thumbnail of user vickil105
New Jersey
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

Love the. Shaper! Really gives me the shape i want everyday! It pulls you in in all the right places... and comfortable to wear anytime! I love it!

Date of experience: July 1, 2019

Thumbnail of user lisag707
Florida
1 review
0 helpful votes
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July 20th, 2019
Verified purchase

Very happy with their products, they wash well and hold up after repeated washings. They hold their shape and keep on shaping me!

Date of experience: July 18, 2019

Thumbnail of user nadiag42
Illinois
1 review
0 helpful votes
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August 17th, 2020
Verified purchase

Kind of comfortable I like the fit. I think that I will shop for the bra next and I will also recommend the shapermint boy shorts to friends

Date of experience: August 17, 2020

Thumbnail of user melissag757
Texas
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Only problem is it does roll down in the back, but it does hold in the stomach and makes everything look smoothed out

Date of experience: July 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear it rolls down, Melissa. Have you pulled them up, all the way to the top? Please send us a message at http://m.me/shapermint, so we can help you get the right fit.

Thumbnail of user juliev79
Pennsylvania
1 review
2 helpful votes
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June 7th, 2019

Initiated an exchange with SM # & zip as instructed. RECEIVED NO EMAIL INSTRUCTIONS AS PROMISED. No way to contact directly. No phone # etc. POOR, POOR, POOR.

Date of experience: June 7, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'd love to look into this, Julie. What is your order number? You may also send us a private message with your order details through our facebook page and we'll have someone ready to help you right away.

Thumbnail of user michelleh1398
Maryland
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Shapermint has excellent service! I love their customer service. The company always put their customers first.

Date of experience: January 13, 2021

Thumbnail of user angelac614
Texas
1 review
0 helpful votes
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June 26th, 2020
Verified purchase

Its a great buy but be prepared to up the size and I think they sent me the wrong bra I wanted the bra with the hooks in the back.

Date of experience: June 26, 2020

Thumbnail of user tanyag144
Canada
1 review
0 helpful votes
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November 16th, 2020
Verified purchase

I used the live chat to quickly make a change to my order. It was fast and easy! The changes were made and my order was delivered the same day!

Date of experience: November 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Nice! Hope your shapewear is working well for you, Tanya. We're excited to know more about it! :)

Thumbnail of user vickief53
Louisiana
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

I like the comfort but my shoulder straps are constantly falling down. Needs adjustable shoulder straps

Date of experience: February 1, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

The straps should stay on its place if you have the right size and style for your body type, Vickie. We would like to make it right. Send us a DM of your order number and email address, and we'll take care of it. Reach out to us here. http://m.me/shapermint

Thumbnail of user pattip99
Colorado
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

Light weight, discreet, maximum control. Perfect size, till I lost more weight. Ready to purchase more.

Date of experience: July 6, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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