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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user sharonw690
Virginia
1 review
0 helpful votes
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June 14th, 2020
Verified purchase

Everything I purchased was perfect. My clothes never looked so good on me. My clothes fit so nice now.

Date of experience: June 14, 2020

Thumbnail of user clydeenh
Arizona
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

I love the comfort of the bra, just wish I could adjust the straps. I bought 2 & am going back for 2 more. I really like this bra.

Date of experience: March 6, 2021

Thumbnail of user angelaf356
New York
1 review
0 helpful votes
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June 23rd, 2020
Verified purchase

I love that I can fit the product I just wish the product was a little tighter around the stomach area instead of my hips and waist

Date of experience: June 23, 2020

Thumbnail of user lorij221
New York
1 review
0 helpful votes
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June 22nd, 2020
Verified purchase

I feel great more comfortable new black bras. Good for stretch and more comfortable bras. Help me relax easy.

Date of experience: June 22, 2020

Thumbnail of user francesg143
North Carolina
1 review
0 helpful votes
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December 16th, 2020
Verified purchase

Never ordered any clothing online before but ordered this bra and the fit was comfortable and ordering was easy

Date of experience: December 16, 2020

Thumbnail of user karing23
Canada
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

It is a very good product. It was not hard to wear at all all day. I had it on tor a full day and felt like I had nothing on.

Date of experience: July 2, 2019

Thumbnail of user jenniferf888
New Jersey
1 review
0 helpful votes
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August 16th, 2020
Verified purchase

From price to quality to customer service even advertising. I love this company I found my go to, finally

Date of experience: August 16, 2020

Thumbnail of user lillyb51
Michigan
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

Customer service representatives are very helpful and super friendly. Products are great makes me feel super sexy and confident

Date of experience: December 17, 2020

Thumbnail of user dorisl59
Maryland
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

Does not roll down, and shapes you. You will not be disappointed. Make sure you order the correct size.

Date of experience: July 2, 2019

Thumbnail of user joannc142
Canada
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

Love the tank tops, they are super comfy. The bras are beyond comfy, you forget you're wearing one. Thanks

Date of experience: August 4, 2020

Thumbnail of user sherryr93
Australia
1 review
0 helpful votes
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July 3rd, 2019
Verified purchase

Very happy with product l have bought several for myself and some for gifts and have recommended to many

Date of experience: July 3, 2019

Thumbnail of user charlenet49
New York
1 review
0 helpful votes
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May 12th, 2020
Verified purchase

Customer service was very professional and helpful. The person who helped me knew what my concern was and helped me resolved it.

Date of experience: May 12, 2020

Thumbnail of user christieh55
Indiana
1 review
0 helpful votes
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November 19th, 2020
Verified purchase

I bought leggings and shaper shorts in same size. Leggings for beautifully, but shorts did not. I need to send shorts back.

Date of experience: November 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

No worries, we got you now, Christie. To get you started with the free exchange, please send us a PM of your order details using this link. Http :// m. Me/shapermint Thanks!

Thumbnail of user karenj883
Maryland
1 review
0 helpful votes
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July 12th, 2020
Verified purchase

Most of the time I don't wear bras because they are so uncomfortable. But these are the best. I wear them everyday.

Date of experience: July 12, 2020

Thumbnail of user debs400
Wisconsin
1 review
0 helpful votes
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July 9th, 2020
Verified purchase

I had to order twice but the second order fit perfect and I love the bras. They're so comfortable and reasonably priced!

Date of experience: July 9, 2020

Thumbnail of user cheg1
Canada
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

I Can use my first order can pull up myself because of my shoulder. But like them my daughter is using one of them...

Date of experience: July 7, 2019

Thumbnail of user angelam486
New Jersey
2 reviews
0 helpful votes
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July 9th, 2019
Verified purchase

Disappointed as it didn't work as well as it did on the advertisement. Not worth it at all. I have nothing else to say

Date of experience: July 6, 2019

Thumbnail of user karenj896
Illinois
1 review
0 helpful votes
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July 29th, 2020
Verified purchase

The bra is a very comfortable bra but cup runs a little small. I ordered a large but should have got an extra large.

Date of experience: July 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh, no. Sorry, if you received the wrong size, Karen. To make it right, please send us a message with your order details via this link http://m.me/shapermint. Thank you.

Thumbnail of user karenh1464
Michigan
1 review
0 helpful votes
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March 5th, 2020
Verified purchase

I like everything about the bra except the support.
Without adjustable straps, the girls sag. Trying to figure out how to shorten the straps.

Date of experience: March 5, 2020

Thumbnail of user loril508
New Jersey
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

I loved the first 3 bras, so I ordered 2 more! The fit was great, and I added 2 more colors to my collection.

Date of experience: December 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for spreading the love, Lori. It means so much when our best customers share their awesome experiences. Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador
Stay beautiful!

Thumbnail of user samanthar173
New York
1 review
0 helpful votes
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November 13th, 2019
Verified purchase

I still haven't gotten mine on account of it being shipped late. I don't know why but I still have not even gotten it

Date of experience: November 13, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi there, Samantha. So sorry to hear that you haven't received your order yet. Let us help you out. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user michaellas1
Virginia
1 review
0 helpful votes
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August 16th, 2020
Verified purchase

My experience is always good with Shapermint. I love them so much, that's why I keep ordering from them. I feel good in them.

Date of experience: August 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for spreading the love, Michaella! Rock your shapewear and share a photo of yours with us and be our next Brand Ambassador! If you're interested, please go to this link and join us: shpmint.com/ambassador.

Thumbnail of user vickief43
Illinois
2 reviews
0 helpful votes
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January 31st, 2021
Verified purchase

It's a everything bra, you know when you go out or just a day of cleaning or jus a stay in my jammy day.

Date of experience: January 31, 2021

Thumbnail of user amyw723
Nevada
2 reviews
0 helpful votes
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September 3rd, 2020
Verified purchase

Bra straps curl up and are itchy. Good support. Good material around the chest, good back closure. Just itchy straps which are super annoying.

Date of experience: September 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Perhaps a different brand or style should work better on you, Amy? Allow us to check. Please message us here http://m.me/shapermint with your order details. Thank you!

Thumbnail of user patr212
Texas
1 review
0 helpful votes
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October 14th, 2020
Verified purchase

The site was easy to use and the bras are the most comfortable I have ever worn. I had to return one item and that was easy too!

Date of experience: October 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So happy to hear this, Pat! Thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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