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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.5%
Positive
40
Neutral
3
Negative
20
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user lah9
Maryland
1 review
0 helpful votes
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May 28th, 2020
Verified purchase

My shapermint really sucks everything in. It's great! I even told a few friends and and one of my friends ordered one.

Date of experience: May 28, 2020

Thumbnail of user susiet42
Canada
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

Very happy with my purchase.
Bra's are very comfortable. I will be letting friends know.
I'm very happy and comfortable.

Date of experience: January 19, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You have no idea how you made us so happy, Susie. We're just a DM away if you need help. http://m.me/shapermint

Thumbnail of user epifaniae
Texas
1 review
0 helpful votes
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June 18th, 2020
Verified purchase

Its Very comfortable and I forgot I had it on. Family and friends said it looked like I lost weight.

Date of experience: June 18, 2020

Thumbnail of user michellew728
Georgia
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

I ordered the small. It was to big. It did not do anything. As long as it took to arrive, I will not send it back.

Date of experience: June 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're sorry to hear that, Michelle. Allow us to help you get the best fit. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Thumbnail of user habibah3
Singapore
1 review
0 helpful votes
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November 5th, 2020
Verified purchase

Honestly satisfied with my purchase. Will definitely purchase more in future. And will also recommend to my friends and family.

Date of experience: November 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! So happy to hear this, Begum! Ever thought of becoming our Brand Ambassador? You’d be a great bet for sure! If you’re interested, go to this link: shpmint.com/ambassador

Thumbnail of user lianet4
South Carolina
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

I bought this bra on a whim. It was a great whim. I love it. It is so comfortable. I actually forget to take it off sometimes.

Date of experience: March 3, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Exactly as our promise and we're happy that we're able to live it up to you, Lian. If there's anything, just let us know, okay? Stay dashing!

Thumbnail of user jennac100
Canada
1 review
0 helpful votes
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July 8th, 2020
Verified purchase

Always a great experience with Shapermint, great products with excellent customer service, thank you!

Date of experience: July 8, 2020

Thumbnail of user jojow4
North Carolina
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

Love them! I can fit into jeans i love that's a little tight and now i can feel comfortable and have confidence.

Date of experience: July 10, 2020

Thumbnail of user heatherc264
Alaska
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

Excellent product, easy to put on, great support. Ordering was very easy and delivery was very fast.

Date of experience: July 5, 2019

Thumbnail of user brendao147
Colorado
1 review
0 helpful votes
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May 18th, 2020
Verified purchase

I was not only satisfied with the product, but I was pleased with getting an exchange when the size I ordered was too small.

Date of experience: May 18, 2020

Thumbnail of user roses218
Florida
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

Bought one item-liked it, bought another. It does what ad says it does. Only sorry I have to use these products.

Date of experience: July 5, 2019

Thumbnail of user vickyk54
Michigan
1 review
0 helpful votes
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September 14th, 2020
Verified purchase

Love the quality of the products I have ordered from Shapermint. I really appreciate the sale pricing.

Date of experience: September 14, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yassss! So happy to hear this, Vicky! You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user margiem80
Kentucky
2 reviews
0 helpful votes
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July 31st, 2020
Verified purchase

I got a bathing suit bottom and it is true to size and does exactly what it is supposed to do. I love it

Date of experience: July 31, 2020

Thumbnail of user rosap70
Florida
1 review
0 helpful votes
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July 26th, 2020
Verified purchase

Today is 07/26/20 and I still haven't receive my order. The first order I receive faster still waiting for my order that I place on 07/17/20

Date of experience: July 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're sorry for the delay, Rosa. We'll check what happened. Please send us a message with your order details through this link http://m.me/shapermint.

Thumbnail of user rachelb318
Minnesota
1 review
1 helpful vote
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September 19th, 2019
Verified purchase

I purchased 2 bras and they are uncomfortable and do not offer the support I need (and I do not even have that much to support!).

Date of experience: September 18, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hello there, Rachel. We're so sorry to hear that the support of your bras did not work as expected. We'll be glad to further assist you. Please send us a message through our Facebook Page, or email us at hello@shapermint.com with your order details. Thank you!

Thumbnail of user korenb6
Canada
1 review
0 helpful votes
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December 7th, 2022

I was expecting smooth leggings. I didn't know I would be receiving leggings with a diagonal stitch.

Tip for consumers:
I am usually an XL, but with their sizing, I was a 4XL so be sure to look at their sizing chart.

Products used:
I will still use the leggings, but they don't feel amazing like they say in the ads.

Service
Value
Shipping
Quality

Date of experience: December 6, 2022

Thumbnail of user fefel
South Dakota
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

I love the way my shaper fits and the way I look in my clothes. It gives me a nice smooth look in my tummy area.

Date of experience: July 2, 2020

Thumbnail of user cindyl689
Massachusetts
2 reviews
0 helpful votes
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February 3rd, 2021
Verified purchase

Everything from ordering, shipping and the quality of the product was exceptional. The price was reasonable also.

Date of experience: February 3, 2021

Thumbnail of user mollyr74
Michigan
1 review
0 helpful votes
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July 9th, 2020
Verified purchase

Felt good to wear to wear it. Was comfortable to wear. Kind of did the job. Think next time I will get a pair of the shorts.

Date of experience: July 9, 2020

Thumbnail of user palomah7
Texas
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

The products are excellent, great quality and comfort. The service is also great, very responsive customer service.

Date of experience: February 2, 2021

Thumbnail of user stacyf66
Arizona
1 review
0 helpful votes
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November 27th, 2019
Verified purchase

The product rolls over some in the back. The product is flattering, but it doesn't flatten the way it's advertised.

Date of experience: November 27, 2019

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're sorry to hear about that, Stacy. You just probably need a higher compression level. Send us a private message with your order details, and we'll have someone help you right away.

Thumbnail of user valeries257
Canada
1 review
0 helpful votes
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March 17th, 2020
Verified purchase

Very happy with this company and their products and customer service. The bras are so comfortable. Very happy customer.

Date of experience: March 17, 2020

Thumbnail of user karens1828
Texas
1 review
0 helpful votes
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September 7th, 2020
Verified purchase

Fits well and comfortable. The cup size is very well designed within the bra and stays in place and fits the bounty of the body size.

Date of experience: September 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! Great to hear that, Karen! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador

Thumbnail of user judyg289
Virginia
1 review
0 helpful votes
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May 18th, 2020
Verified purchase

Love the bras. I have bought 4 bras from shapermint and love the way they fit. Bought from other companies and they were not made as nice as these.

Date of experience: May 18, 2020

Thumbnail of user tiffinyb3
New York
1 review
0 helpful votes
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August 8th, 2020
Verified purchase

I am very satisfied with my shapermint. I love the compression and I look very smooth and curvy in my clothes

Date of experience: August 8, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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