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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user denisef127
Rhode Island
1 review
0 helpful votes
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August 21st, 2019
Verified purchase

It fit comfortable but still had support... Why 100 characters, don't expect from the customer to spend so much time on a review!

Service
Value
Shipping
Quality

Date of experience: August 18, 2019

Thumbnail of user gails175
New Hampshire
3 reviews
0 helpful votes
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January 24th, 2020
Verified purchase

Needed to return an item and customer service response was the best ever. They took care of my issue with no questions.

Date of experience: January 24, 2020

Thumbnail of user galea15
Virginia
1 review
0 helpful votes
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January 22nd, 2020
Verified purchase

Have no problems of rolling down what so ever. Helps with my back! I would recommend this shaper shorts.

Date of experience: January 22, 2020

Thumbnail of user jacklinem4
Michigan
1 review
0 helpful votes
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December 10th, 2020
Verified purchase

Love shapermint. Great quality products, even better customer support. Convenient returns and speedy service.

Date of experience: December 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Are hearts are full reading your amazing feedback, Jackline! Can't thank you enough. We'd be honored to have you in our Brand Ambassador Program. Get the chance to be featured on our social media pages and enjoy the perks of being a Shapermint Crew! Sign up through this link: shpmint.com/ambassador.

Thumbnail of user soniav66
New Jersey
1 review
0 helpful votes
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November 29th, 2020
Verified purchase

It really doesn't roll up. Hide my muffin top with out me feeling like can't breathe. I recommend to others.

Date of experience: November 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! That’s great to hear, Sonia. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user kimh504
New Mexico
2 reviews
0 helpful votes
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March 20th, 2020
Verified purchase

Love these products...
I've ordered lots of stuff now it's all great.
Highly recommend to anyone wanting yo feel more confident no matter what u wear

Date of experience: March 20, 2020

Thumbnail of user louisew188
Canada
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

Great bras and customer service for size change. No experience with other Shapermint
Products. Awaiting second order

Date of experience: March 15, 2021

Thumbnail of user arield159
Tennessee
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

I love wearing wraps, but this just sucked. Makes you look "round". Unflattering. And very uncomfortable.

Date of experience: May 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hi, Ariel. A higher compression should do the trick. Exchanges are on us. Please send us a DM with your order details through this link http://m.me/shapermint.

Thumbnail of user jasminf11
Pennsylvania
1 review
0 helpful votes
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September 3rd, 2020
Verified purchase

The products fit well, they control shape as claimed, and I can breath easily, not girdle like tight.

Date of experience: September 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That’s Fantastic, Jasmin! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user terries44
Canada
1 review
0 helpful votes
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March 18th, 2021
Verified purchase

I have never had a bra like this! No wire, so comfortable... yet still great support and shape!
My new favorite!

Date of experience: March 18, 2021

Thumbnail of user carolad4
North Carolina
1 review
0 helpful votes
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October 5th, 2020
Verified purchase

I love Shapermint, great customer service. They are very comfortable to wear, easy ordering and fast shipping.

Date of experience: October 5, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We love you too, Carola. Perhaps you'd like to work with us and be one of our Brand Ambassador? If you're interested, sign up here: shpmint.com/ambassador

Thumbnail of user leonam40
Colorado
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

Bought one and loved it. Needed another. Just wish the special offer would extend to a second purchase.

Date of experience: July 10, 2020

Thumbnail of user amyp512
Colorado
1 review
0 helpful votes
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July 9th, 2020
Verified purchase

Customer service people were very helpful when I had to exchange for another size. Just overall experience, two thumbs up

Date of experience: July 9, 2020

Thumbnail of user dawnt194
Indiana
1 review
0 helpful votes
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July 10th, 2020
Verified purchase

It was frustrating at first. But they stuck with me till I found right one. And no hassle exchanges.

Date of experience: July 10, 2020

Thumbnail of user teedipsn
Texas
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

Perfectly fitted with a seamless feel. I got 3 of different styles and all are great. Thanks for excellent customer service

Date of experience: April 1, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome feedback, Teedips. Our hearts are full of love. Be one of our Brand Ambassadors and spread the love and positivity. Here's the link to sign up: shpmint.com/ambassador

Thumbnail of user catherinec524
Texas
2 reviews
3 helpful votes
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November 23rd, 2020
Verified purchase

No problems at all. I'm ordering for my son who needs compression during wound healing. Having men's sizes would be nice.

Date of experience: November 23, 2020

Thumbnail of user wsnowk
Canada
1 review
0 helpful votes
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July 13th, 2020
Verified purchase

Arrived in a timely manner.
Comfortable fitting
The back rolls
One pair of panties dont go high enough for my purposes.

Date of experience: July 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, WSnow! We'll help you get the best fit. Send us a DM via this link: http://m.me/shapermint so we can assist you with the free exchange process. :)

Thumbnail of user maryanns96
Illinois
2 reviews
0 helpful votes
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July 13th, 2020
Verified purchase

I love everything about Shapermint! The style, fit, convenience of shopping and customer service is first rate!

Date of experience: July 13, 2020

Thumbnail of user patf179
Australia
1 review
0 helpful votes
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November 18th, 2020
Verified purchase

I love my Shapermint underwear they are so comfortable to wear I forget I've got them on and they don't ride up fantastic

Date of experience: November 18, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Preach! Thanks for your awesome feedback, Pat. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user kelsien3
Iowa
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

The packaging was great and the tank top style shapewear fit well. I just wish the straps were a little thicker.

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We have a collection of tanks and camis, Kelsie. Plus, we offer exchanges for free. Send us your order details on this link http://m.me/shapermint and we'll exchange it to a shapewear with thicker straps.

Thumbnail of user ronildaw
California
1 review
0 helpful votes
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April 19th, 2020
Verified purchase

I had recieved an email stating that ive been picked to try some items out. I have yet to received any

Date of experience: April 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry, you haven't received it yet, Ronilda. No worries, we can help you track it to see what happened. Please send us a message through FB Messenger. Here's the link http://m.me/shapermint.

Thumbnail of user janineb78
New Zealand
1 review
0 helpful votes
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December 6th, 2020
Verified purchase

Had to go up a size but happy with new purchase. Bit more movement than with an underwire but very comfortable.

Date of experience: December 6, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad to hear this, Janine. If you need us, don't hesitate to send us a message on this link http://m.me/shapermint anytime.

Thumbnail of user catherineb349
Massachusetts
1 review
0 helpful votes
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April 24th, 2020
Verified purchase

Shapermint really works and they are the most body positive i think any shapewear company could be. I absolutely adore Shapermint

Date of experience: April 24, 2020

Thumbnail of user melissav331
Pennsylvania
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

These let me have confidence I didn't think I'd ever have. Shapermint has literally changed my life, I couldn't be happier.

Date of experience: November 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

WOW! Music to our ears, Melissa! Hey, you can also join our Brand Ambassador Program. Join and know more about it through this link: https://shapermint.com/pages/ambassador

Thumbnail of user kiml380
Minnesota
1 review
0 helpful votes
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December 28th, 2019
Verified purchase

Thank you so much for my bust tank and underwear that I purchased. They fit great and I couldn't be happier!

Date of experience: December 28, 2019

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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