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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user meganp182
Indiana
2 reviews
0 helpful votes
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September 15th, 2020
Verified purchase

Customer service is amazing! The bras are comfortable AND supportive... I could not ask for more! VERY HAPPY!

Date of experience: September 15, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awwww! You're the sweetest, Megan! We count ourselves lucky for having a customer like you. Ever thought of becoming one of our Brand Ambassadors? Now is your chance! Check out this link: shpmint.com/ambassador.

Thumbnail of user jenniferp608
Colorado
1 review
0 helpful votes
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February 21st, 2020
Verified purchase

I really love the Leggings will be getting more. The Empetua High Waist Boy Short, I wish had more compression. I need a smaller size.

Date of experience: February 21, 2020

Thumbnail of user ruthr467
Texas
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

Easy to order, arrived quickly, and I LOVE my new shaper tights! I loved the first pair so much that I quickly ordered a second pair!

Date of experience: June 21, 2020

Thumbnail of user lindac175
Tennessee
2 reviews
0 helpful votes
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July 3rd, 2019
Verified purchase

Very comfortable and stays in place! I purchased both the nude and black high-waisted shaper panty. I absolutely love them!

Date of experience: July 3, 2019

Thumbnail of user heatherr365
Oklahoma
1 review
0 helpful votes
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July 11th, 2020
Verified purchase

Customer service was awesome, very knowledgeable and friendly. The Empetua shapewaer is awesome, really hides and holds things in place.

Date of experience: July 11, 2020

Thumbnail of user wandac195
Texas
1 review
0 helpful votes
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March 18th, 2020
Verified purchase

When I ordered I got great customer service but now I have and exchange and a refund and can get no one to respond to my request or return my calls

Date of experience: March 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Send us a DM on Facebook instead, Wanda. We'll definitely help you with your request. You may use this link: m.me/Shapermint

Thumbnail of user patriciam2349
Canada
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

The wireless Bra are ok but I really wish I could find the perfect one, I am been searching for years.
I am 180 pounds and 40 DD

Date of experience: February 25, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let us take care of this, Patricia. You can send your order details through this link, so we can get started with the free exchange. Thanks! http://m.me/shapermint

Thumbnail of user tamekias1
Delaware
1 review
0 helpful votes
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October 29th, 2019
Verified purchase

I wore the shaper mint the other day for a evening out and I was very comfortable and I wasT embarrassed to take pictures

Date of experience: October 28, 2019

Thumbnail of user ashantib2
California
2 reviews
0 helpful votes
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October 7th, 2020
Verified purchase

Good items and exactly what I expected I will order from you again thanks I will tell friends about your

Date of experience: October 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That’s awesome, Ashanti! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user jenniferq173
Texas
1 review
0 helpful votes
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July 24th, 2020
Verified purchase

I love the underwear and shapewear that I purchased. They are comfortable, nonbinding, and non-rolling. Always happy with Shapermint.

Date of experience: July 24, 2020

Thumbnail of user elizabethw816
Tennessee
2 reviews
0 helpful votes
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September 13th, 2020
Verified purchase

Wasn't sure about it until I put it on, very comfortable!. So Mugg CB h that I'm waiting on an order now.

Date of experience: September 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yay! Thanks for spreading the love, Elizabeth! You're the best!

Thumbnail of user dedek2
Australia
1 review
0 helpful votes
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September 29th, 2020
Verified purchase

I done order this for 5 times because I love it and this is Fit in my body and I can hiding my tummy

Date of experience: September 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! We're glad you loved your shapewear, Dede! Help us spread the love and be one of our Brand Ambassadors! Check out this link for more info: shpmint.com/ambassador.

Thumbnail of user stephb41
California
1 review
0 helpful votes
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May 3rd, 2020
Verified purchase

I received a cami that wasn't comfortable. They offered me a refund or exchange with no problems. I am a customer for life.

Date of experience: May 3, 2020

Thumbnail of user nancyf716
Tennessee
1 review
0 helpful votes
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September 26th, 2020
Verified purchase

Love it I bought the high waist and I have very bad back pain and your Shapermint not only helps my figure, it helps the pain in my back.

Date of experience: September 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We love your feedback too, Nancy. You can help us spread the positivity by becoming our next Brand Ambassador. You can learn more here: shpmint.com/ambassador
Stay awesome! ❤️

Thumbnail of user deniseb780
West Virginia
5 reviews
4 helpful votes
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September 25th, 2020
Verified purchase

I am able to wear jeans I thought I was going to have to return for being too small, love my Shapermint!

Date of experience: September 25, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're glad you like it, Denise! Thank you and stay safe!

Thumbnail of user martham417
Oklahoma
1 review
0 helpful votes
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June 5th, 2020
Verified purchase

I love the bras and panties shaper but I think I need a smaller panties shaper but well keep these I try a smaller next time

Date of experience: June 5, 2020

Thumbnail of user loraineb8
California
1 review
0 helpful votes
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March 10th, 2020
Verified purchase

I work real good it only roll down but it ok it hold my belly down real good I am going to buy another but I think I buy a bigger size

Date of experience: March 10, 2020

Thumbnail of user juliew485
Indiana
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

If I could give 10/10 I would. Will order again! I received the Empetua High Waist panty and a Bali Bra.

Date of experience: June 21, 2020

Thumbnail of user michellea551
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

I ordered a 3xl. But I received a 2xl.so it didn't fit I was really looking forward to getting it its the second time I've tried.

Date of experience: June 2, 2020

Thumbnail of user jenniferb1326
North Carolina
2 reviews
0 helpful votes
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January 25th, 2021
Verified purchase

I have ordered several bras from Shapermint and loved them but when I ordered the clathrate in the sports bra and bralette they seemed too small.

Date of experience: January 24, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Got your back, Jennifer! We'll send you the right size for free! Just send us a DM with your order details here: http://m.me/shapermint so we can quickly sort things out.

Thumbnail of user santav2
New York
1 review
0 helpful votes
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March 18th, 2020
Verified purchase

I am sorry but they dont hold in as tight as I expected, its like wearinh undies... I bought alot of them, I should have waited

Date of experience: March 17, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We can send you a new pair for free, Santa. You probably just need a different brand with a higher compression level. Send us a DM on Facebook using this link: m.me/Shapermint

Thumbnail of user maudistineh
South Carolina
1 review
0 helpful votes
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April 23rd, 2020
Verified purchase

My experience was ok I just couldn't manage to get the right size but eventually I did because I didn't want to call about it again.

Date of experience: April 23, 2020

Thumbnail of user liliang14
California
1 review
0 helpful votes
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April 28th, 2020
Verified purchase

Awesome! Costumer service helpful, i love my cami. I bought twice already. I will buy more for sure.

Date of experience: April 28, 2020

Thumbnail of user kimberlyl652
New Jersey
3 reviews
0 helpful votes
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August 31st, 2020
Verified purchase

My shaper gives me so much confidence. I feel like everything is being held in its' proper place. Bonus! IT IS SO COMFORTABLE!

Date of experience: August 31, 2020

Thumbnail of user michellep833
California
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

Charged me for 2 I only ordered one. It was 2 big. Have tried to contact you to no avail. YOUR COMPANY SUCKS

Date of experience: June 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We are sorry you feel that way, Michelle. Let us help you process an absolutely free exchange. Please send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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