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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user vickiw102
Indiana
1 review
0 helpful votes
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July 1st, 2019
Verified purchase

I bought theCoCoon braless shaper cami to wear to a wedding. It fit perfectly, was comfortable and stayed in place for 9 hours! I love the shaper!

Date of experience: July 1, 2019

Thumbnail of user tammyc262
Canada
1 review
0 helpful votes
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February 6th, 2020
Verified purchase

I loved the first 2 pairs of undewear, but the top shapewear that I ordered in a lrg, was way to small...

Date of experience: February 6, 2020

Thumbnail of user lashandad1
Texas
1 review
0 helpful votes
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July 10th, 2019
Verified purchase

I bought a medium, shoulda got a small but I love my Shaoermint. Next sell I will definitely be buying more!

Date of experience: July 7, 2019

Thumbnail of user ingridg87
New York
1 review
0 helpful votes
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September 1st, 2021

Ordered shapewear 2 months ago, and still haven't received. Emailed shapermint several time and still have not received. WORST customer mservixxe

Date of experience: September 1, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We completely understand how frustrating it is to wait for the order you’ve been wanting to try, Ingrid. Let's check what may have happened to your order and get this fixed. Pop us a message on this link https://m.me/Shapermint?ref=w15260378. We'll make this right.

Thumbnail of user roxannaf8
Indiana
1 review
0 helpful votes
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September 17th, 2020
Verified purchase

I like the way it fit and don't roll up. It fit just right and I love the CAMI and high wasted shorts

Date of experience: September 17, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad you love them, Roxanna! Thanks for sharing this and stay awesome!

Thumbnail of user judithz10
Mississippi
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

I have ordered twice from sharpermint and the quality is the best. The service and shipping is awesome. Couldn't ask for better. Thank you

Date of experience: July 2, 2019

Thumbnail of user jackieb223
Massachusetts
1 review
0 helpful votes
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August 4th, 2019
Verified purchase

Good support. Good shape. Many styles. Good stretch. Provides smooth curves. I recomend this product as great smooth under garmets.

Date of experience: August 1, 2019

Thumbnail of user judithw303
New Zealand
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

Tried on address over regular pants and it was too tight. Put my shapeshifters on and voilà it fitted perfectly.

Date of experience: March 2, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We can just imagine how good you look on your outfits, Judith! Rock on, girl and see you on your next purchase.

Thumbnail of user kathrynr168
South Dakota
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

Love the shapewear, but...
I order size small cami, fits great in the tummy waist, but it's too tight in the breast area.

Date of experience: November 25, 2020

Thumbnail of user jasminen22
North Carolina
1 review
0 helpful votes
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August 31st, 2019
Verified purchase

I love my shapewear! Even the leggins hello me look smaller. Great value and great buy! I even bought my mother one.

Date of experience: August 28, 2019

Thumbnail of user laurac1246
Texas
1 review
0 helpful votes
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October 16th, 2020
Verified purchase

The Empetua high waisted leggings are fantastic. The are comfortable and totally opaque. Highly recommend.

Date of experience: October 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Preach! Thanks for your awesome feedback, Laura. Can you help us spread the love? Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador

Thumbnail of user michellew735
Michigan
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

I love, love, love my shaper camis. I also really like the high waisted briefs, however, one pair consistently rolls down.

Date of experience: June 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry to hear that it rolled down on you, Michelle. Allow us to make things right this time. Send us a DM with your order details via this link: http://m.me/shapermint so we can assist you with the free exchange process.

Thumbnail of user pamelac235
Illinois
1 review
0 helpful votes
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July 2nd, 2019
Verified purchase

I was very satisfied with my experince with them. I have recommrnded them to my sister and I will continue to give them a great review in the future

Date of experience: July 2, 2019

Thumbnail of user esperanzar16
California
1 review
0 helpful votes
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May 31st, 2020
Verified purchase

Perfect fit I love it and will perhues more very comfable. They feel great I'm able to move sit perfectly.

Date of experience: May 31, 2020

Thumbnail of user laverneb46
Maryland
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

Made order came in great time. Fit is spot on for my 4x curves stays up no rolling down. Going to try high waisted panties next.

Date of experience: October 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Can't wait for you to try more, Laverne! Stay awesome! :)

Thumbnail of user sydneyl48
Louisiana
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

Besides being very slow with emailing, the costumer service is incredible! Most comfortable shapewear ive ever owned.

Date of experience: June 11, 2020

Thumbnail of user lesliek181
California
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

For your company to cancel my email subscription. I unsubscribed on 3 different days, but kept getting emails, even 2 wks later

Date of experience: December 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Uh-oh. Sorry to bother you with our emails, Leslie. Don't worry, we'll fix this for you. Kindly send us your email address via FB Messenger http://m.me/shapermint to get started.

Thumbnail of user alvab34
California
2 reviews
0 helpful votes
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June 13th, 2020
Verified purchase

Easy. On for arthritic hands.
Too many requests for RATE REMEMBER WE JUST GOT RELEASED FROM STAY IN THE HOUSE!@ no time a west item

Date of experience: June 13, 2020

Thumbnail of user alisons224
Canada
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

Although shipping was heavily delayed I was thrilled with my purchase of two high wasted leggings. They are warm, not see through and keeps everything from jiggling. Mission accomplished!

Date of experience: March 4, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Woohooo! We're glad to know that you're happy with your purchase, Alison! Thank you for your feedback. All love!

Thumbnail of user cheryle187
Australia
1 review
0 helpful votes
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November 23rd, 2020
Verified purchase

Thank you so much SHAPERMINT for not giving up on me. My Tights are a PERFECT fit, Look Great and feel FABULOUS. So comfy.

Date of experience: November 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

You are worth it, Cheryl! Spread love with us? Sign up to become one of our Brand Ambassadors! You'd be a great fit for sure! Learn more here: https://shapermint.com/pages/ambassador

Thumbnail of user marilynm402
Texas
1 review
0 helpful votes
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June 10th, 2020
Verified purchase

I do like your product it does stay in place all day, but I'm an L/XL not a XL/XXL so they're not giving me the type of support I had hoped for.

Date of experience: June 10, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Marilyn! We are here to help you get the compression you need. Send us a PM with your order number on this link: http://m.me/shapermint. Thanks!

Thumbnail of user michelleg1009
Pennsylvania
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

This bra is so comfy and I love it. I'm going to have to get like one more in every color.

Service
Value
Shipping
Quality

Date of experience: January 25, 2021

Thumbnail of user normac99
Texas
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I put on my tan boy shorts but they are to small the tool up they legs don't stay in place

Date of experience: April 14, 2020

Thumbnail of user rebeccan179
Pennsylvania
1 review
0 helpful votes
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March 20th, 2020
Verified purchase

It isn't really a true XL
It fit ok but I really shouldn't got the next size up.
It took a lot long to come in the mail
Not sure I would order again

Date of experience: March 20, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So sorry your order didn't fit perfectly, Rebecca. The good news is we offer free exchanges so send us a DM on Facebook using this link to sort it out http://m.me/shapermint

Thumbnail of user susanc1398
New Hampshire
2 reviews
0 helpful votes
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July 2nd, 2020
Verified purchase

Real bad. Dosent fit. I even ordered 2 sizes lger so it would fit. I know how whem u order online to expect 2 sizes smaller. I DO NOT DO RETURNS. THERE FOR I LOST MY MONEY. LESSON LEARNED

Date of experience: June 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Have them exchanged to a different size, style or brand for free, Susan. DM us your order details via this link: http://m.me/shapermint and we'll take care of it.

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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