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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user dionisiah
Georgia
2 reviews
0 helpful votes
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May 30th, 2020
Verified purchase

I love mine. Great quality. They don't roll down. I purchased 2 pair and will be getting more

Date of experience: May 30, 2020

Thumbnail of user rachelh459
Illinois
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

Fits well, arrives on time, makes me look good I love buying them when there's a good sale.

Date of experience: December 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We love you too, Rachel! Perfect timing! We have them on Holiday Sale! Get ready to SLEIGH THEM! Also, you may want to join our Brand Ambassador Crew! You'd be a great fit for sure! Here's the link: https://shapermint.com/pages/ambassador

Thumbnail of user janetb920
Louisiana
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

I was kinda surprised at the comfort and fit but it feels great and looks good on me.

Date of experience: January 18, 2021

Thumbnail of user tierneyb3
Mississippi
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

I love the fact that it doesn't roll down or move at all. It stays right in place.

Date of experience: March 29, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So happy to hear this, Tierney! Knowing that you had an awesome experience is the best thing we could hope for. We'd love to have you as one of our Brand Ambassador. Here’s where you can learn more: shpmint.com/ambassador.

Thumbnail of user dawnm543
Missouri
1 review
0 helpful votes
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February 25th, 2020
Verified purchase

Pleased with soft material and fit. Not having adjustable straps with no metal or plastic is a plus

Date of experience: February 25, 2020

Thumbnail of user aliciah170
Nevada
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

I have no complaints. The product does what it says, it's great quality and the price is perfect!

Date of experience: June 8, 2020

Thumbnail of user karenb2142
Canada
2 reviews
0 helpful votes
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January 21st, 2021
Verified purchase

This bra fits so well, lots of support d doesn't give that "shelf" look that similar bras do.

Date of experience: January 21, 2021

Thumbnail of user lynnb657
Canada
1 review
0 helpful votes
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August 26th, 2020
Verified purchase

Love the bras, they are comfortable to wear and fit very well. Definitely found the bra for me.

Date of experience: August 26, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awww, that's so sweet, Lynn. Thank you for this sweet feedback! Take a picture and send it to us to help us spread the love. You can get a chance to be featured or posted on our Social Media page. Or you can join the Brand Ambassador program we have, here's the link: https://shapermint.com/pages/ambassador

Thumbnail of user dalexandrad
New York
4 reviews
0 helpful votes
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March 8th, 2020
Verified purchase

All items were as described and I would definitely order again. Easy to wear. I love the look.

Date of experience: March 8, 2020

Thumbnail of user marilynm323
Utah
1 review
0 helpful votes
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February 25th, 2020
Verified purchase

Best bra I've ever worn. I hate when you make me write more than I want to. Seriously

Date of experience: February 25, 2020

Thumbnail of user staciec139
New Jersey
2 reviews
0 helpful votes
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February 7th, 2020
Verified purchase

These leggings are so comfortable and fit great. They hide all the flaws. They wash up very well.

Date of experience: February 7, 2020

Thumbnail of user connies664
Nebraska
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

It was so good to finally be able to find undergarments that actually fit, for a large lady.

Date of experience: June 24, 2020

Thumbnail of user lauriep399
Washington
1 review
0 helpful votes
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June 23rd, 2020
Verified purchase

Prompt & efficient service. Bra is comfortable & seams don't show thru my shirt. I will buy more.

Date of experience: June 23, 2020

Thumbnail of user lavernew12
Florida
3 reviews
0 helpful votes
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January 16th, 2020
Verified purchase

Does what its suppose to do very well and I purchased two different styles to carry me through.

Date of experience: January 16, 2020

Thumbnail of user nancys1308
Virginia
1 review
0 helpful votes
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July 21st, 2020
Verified purchase

I can fig into more cloths and it gives me more confidence to were tighter garments. Thank you.

Date of experience: July 21, 2020

Thumbnail of user feliciao20
Canada
2 reviews
0 helpful votes
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October 4th, 2020
Verified purchase

Fits great I love the material, I highly recommend this product is you want that slim down look

Date of experience: October 4, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! Thank you for sharing the love, Felicia. Join our growing Brand Ambassador Program. You'd be a great addition and we'd love to work with you. If you like, you may sign up here: shpmint.com/ambassador

Thumbnail of user jenniferv474
California
1 review
0 helpful votes
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September 3rd, 2020
Verified purchase

Feels so light and airy but has fantastic hold. I'm telling all my family and friends about it...

Date of experience: September 3, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Amazing feedback, Jennifer! Your words can inspire other women who would like to feel better and with that, we'd love for you to be part of our Brand Ambassador Program. Here's the link to check it out: shpmint.com/ambassador.

Thumbnail of user denises751
California
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

I love them, so comfortable and I'm surprised that it doesn't even feel like I am wearing one.

Date of experience: December 17, 2020

Thumbnail of user lynnh394
South Carolina
1 review
0 helpful votes
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July 9th, 2020
Verified purchase

This is a great product - does what it says! They're comfortable, it doesn't move & holds you in.

Date of experience: July 9, 2020

Thumbnail of user sheilas372
North Carolina
1 review
0 helpful votes
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July 12th, 2020
Verified purchase

This bra is so comfortable I forget it's on. No more strap tugging or adjusting. I love it.

Date of experience: July 12, 2020

Thumbnail of user debbyc41
Oregon
1 review
0 helpful votes
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November 26th, 2020
Verified purchase

I received both bras and now I am noticing that white strands maybe elastic are starting to show

Date of experience: November 26, 2020

Thumbnail of user katiec235
Florida
1 review
1 helpful vote
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March 18th, 2020
Verified purchase

I will start out by saying that even though I returned everything, Shapermint did process my reimbursement in a timely manner, minus the shipping costs. My expedited shipment was received several days after the expected 3-4 day arrival. I paid for expedited delivery for no reason. Evidently the number of "days" it takes to process an order is not counted in the estimated shipping time. Though everything arrived, it was after my planned event. Ultimately nothing fit as expected, so I had to send all back anyway. There was one bra that I simply wanted to exchange for a different size. I tried the exchange option but was limited to only two other size selections, which were not what I needed. So, I filled out the return form online. I then went back to see if I could find the bra in my size and there it was, in stock on their website. I couldn't figure out why it didn't show up when I tried to exchange the first time. I called to see if I could exchange that one item in my package since I had just barely processed the return. It was impossible to get this point across to the chatbot, which insisted that it was pretty smart. I called the phone number expecting to speak to a person, but again, only a voicemail option to leave a message and someone would get back with me in a couple days. I tried to make the correction on the return that I had just processed, but evidently, corrections or changes are impossible once submitted. Well, I would have purchased the corrected sized bra if I could have processed the exchange, but since they rely on robots to handle the customer service, the problem was left unresolved and I had no alternative but to return for refund. I found the same bra on Amazon and ordered it for a fraction of the price. Shapermint website is enticing, but I highly suggest going to a department store to try on what you think you want before ordering. I love the Wacoal bra and TC shaper boy shorts which are so silky soft. I did not like the thick, scratchy feel of the Empetua shape wear, and it also seemed it be too hot for me to wear as an under-layer.

Date of experience: March 11, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're sorry to hear about your experience, Katie. Allow us to make it up to you. We'll send you a new pair for free and you keep the original item as a gift or donate it to a shelter. Simply send us a DM on Facebook with your order details, and we'll take care of the rest. You may use this link to send us a message: m.me/Shapermint

Thumbnail of user cynthiac904
California
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

I can't say enough how much I like my Curveez and Empetaeu shapeware. I love both brands. Great quality and easy to wash.

Date of experience: June 8, 2020

Thumbnail of user krystals160
California
1 review
0 helpful votes
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October 28th, 2020
Verified purchase

I loved how my mommy tummy was flatened, helps me alot with my self cofidence. Thank you so very much with my purchase..

Date of experience: October 28, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So happy to hear this, Krystal! Thank you for your sweet feedback. Will you help us spread the love? You can do so by joining the Brand Ambassador program that we have. You can sign up here: https://shapermint.com/pages/ambassador

Thumbnail of user rochellem42
New York
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

It fit me good but I think I GOING to get a size smaller so it can bring my stomach and sides in some more

Date of experience: June 15, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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