- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
The bra was comfortable but did not offer much support. I wish it closed in the front.
Date of experience: March 14, 2021
I received the wrong product, but I am hoping they make it right for me once again!
Date of experience: July 9, 2020
Sure, Waldie. We'd love to make it up to you. Please provide us with your order details via FB messenger. Here's the link. m.me/shapermint
I'm happy with my purchases and customer service was so kind as to help with the size.
Date of experience: July 22, 2020
I have asked for help in finding a better fitting bra and I only get robot responses.
Date of experience: July 12, 2020
The bra stretched out over time but over all I really like it and it's very comfortable
Date of experience: March 22, 2021
We're so thrilled that you find the shaper bra very comfortable, Anne. Did it turn out too big on you? Allow us to help you on this. Exchange is absolutely FREE. DM us asap with your order details. http://m.me/shapermint
I've bought: leggins and 1 bra. I have to say I'm more than happy I did. These guys always deliver
Date of experience: November 5, 2020
That’s fantastic, Keila! We're so happy to hear that. You can also help to spread the love. Click here to join our crew and become a brand ambassador, https://shapermint.com/pages/ambassador
The size of cami I ordered was too big. Sent a new set of 3 right away. Best service ever.
Date of experience: November 15, 2020
Glad we were able to turn things around, Wendy. How are the new Camis? We'd love to know more! :)
I had high hopes for these capris, but they feel a little small and they roll down in the back.
Date of experience: January 30, 2021
It seems that you don't have the right size and style for your body type, Brenda. No worries, allow us to get you the perfect fit for FREE. Just send us a DM on this link of your order number and email address, and we'll make it right. http://m.me/shapermint
Wear it every day and I love it I would recommend it to my friends and family and those on Facebook Instagram man this is amazing
Date of experience: September 19, 2020
Yay! We're so thrilled to hear that you are very satisfied with your shapewear, Brenda! Spread the love! Be one of our Brand Ambassadors. Here’s the link to learn more, shpmint.com/ambassador
THIS COMPANY LIES - IF TOO LATE, GO REGISTER COMPLAINT(S) WITH YOU LOCAL STATE ATTORNEY'S
Stop the madness! This company represents that their product does something it does not do. It indicates it will refund all of your money. THEY DO NOT! They charge you to return the items back to them. Even after being proactive and contacting this company about their policy and intent by them to refund the FULL amount (When contacted prior to returning, their Rep.'s indicated I would get back all money. They even gave me a partial portion back before I even sent back the items to ensure I would definitely get all on my money).
THEY ARE NOW RENEGING AND REFUSING TO RETURN $9.95 (per them, this was the shipping cost). An expedited cost that was not needed-/requested. The gimmick promotional purchasing protocol will hook you. BEWARE. Did not have the items 2-3 days. Sent items immediately back to company. Saw upon immediate arrival that this was misrepresentation of product features-/functionality (i. E., WILL NOT DO what it purported IT CAN DO AS shapewear).
Open one small bag to see the fabric. I did not even take the other items out of their bags. I am still fighting them, but will be escalating with all types- (albeit legal-, governmental or banking entities) within my rights and purview for my $10 bucks. VESTED at this point because I have not gotten any use or benefit.
DON"T DO IT TO YOURSELF. The headache in getting your money back equates to an actual "too tight" piece of shapewear... you may have access to "a" product-/solution, but the pain in use is worse than not having at all and as you would imagine... just not worth your time. AGAIN, DON'T DO IT.
Date of experience: August 22, 2019
Hi there, D. H. We're sorry to hear about what happened. We know we can do something about this. We know that we already explained that the shipping cost is non-refundable since we use it to pay the shipper to ship your goods to your location. We know this might not be ideal for you, that’s why we have refunded the shipping cost as a one-time courtesy and you can expect it to your account in 5 - 10 business days. We hope we are able to make things right for you. Feel free to let us know if you have other questions by sending us a Facebook Message. Thanks.
Since I use Shapermint item all my order is perfect I recommend people to use Shapermint to make her life happy
Date of experience: October 28, 2020
Knowing I would be busy all day I found that undergarments can be so comfortable I forgot I was wearing them
Date of experience: June 22, 2020
I love the fitting of my Empetua legging and it fit well on me. I did a good choice.
Date of experience: February 25, 2021
Sure you did, Rosalie! Please, should you need anything else, just let us know. Stay dashing, boo!
THE PRODUCT HAS VERY GOOD SHAPING QUALITIES, ALHOUGH VERY TIGHT
I HAVE HAD TO ORDER UP ON BOTH ITEMS.
Date of experience: August 28, 2020
Allow us to help you with your order, Arthur. Can you message us, so we can help you get the right fit?
http://m.me/shapermint
Cami and bra worked very well. I wish I would have gone down one more size for the leggings.
Date of experience: December 14, 2020
No worries, Dawn. We can process an exchange for your item and it's free. Just slide us your order details on this link http://m.me/shapermint.
I specifically ordered as size up just in case, and i can't even get them on. Inam so disappointed
Date of experience: December 18, 2020
Oh, my! So sorry they're too tight, Linda. Let us help you get a FREE exchange for the right fit. Please send us a DM with your order number and email address through this link: http://m.me/shapermint
I ordered XL-2X because I normally wear size 2X However, I need 3X. The fit was good but a little tight around my thigh
Date of experience: March 31, 2020
When I order an item and the size or functionality is not quite as expected, Shapermint finds solutions to make sure my items are perfect for ME.
Date of experience: August 9, 2020
I love not having to rip my bra off as soon as I get in the door after a long day at work.
Date of experience: October 12, 2020
Yes! That's exactly how we imagined it would be, Claire! Would you like to be one of our brand ambassadors to help us spread the love? If you're interested, just go to this link and fill out the form https://shapermint.com/pages/ambassador
FITS PERFECTLY AN LOOKS LIKE I DONT HAVE IT ON UNDER NEATH MY CLOTHES. NO PANTY LINES OR BULGES SHOWING. JUST LOVE WEARING IT AN COMFORTABLE.
Date of experience: February 15, 2020
Awesome fit and very comfortable. I have sent the information to my friends and family. Thanks
Date of experience: May 6, 2020
This item does not do what it says. It was definitely a waste of my money.
Date of experience: May 19, 2020
We got you, Meloni! Exchanges are for free. Please send us a message through this link with your order number http://m.me/shapermint.
I am belong pleased with the products from Shapermint and the incredible community it has created!
Date of experience: April 17, 2020
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Lean on, GX. Shapermint is a marketpace, so we can help you find the right style that will suit your needs. Exchange is FREE! DM us asap with your order details. Here's the link. http://m.me/shapermint