Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.
This company responds to reviews on average within 17 days
Product and customer service were wonderful. I had one problem and it was handled perfectly.
Date of experience: January 23, 2021
Your satisfaction means everything to us, Diane! Thanks for your sweet feedback.
Love it. So comfortable. I have never had a bra fit and feel so good
Date of experience: June 21, 2020
I received my products in a very short time! They fit perfectly and very comfortable!
Date of experience: November 9, 2020
Awesome! Glad to know it fits, Jodilyn. Join our Brand Ambassador Program. If you're interested about the awesome perks—know more and sign up here: http://shpmint.com/ambassador
This bra supports well and is very comfortable! I ordered 2 and am not disappointed
Date of experience: August 27, 2020
I could live in these leggings! So happy I purchased both the black and navy!
Date of experience: March 6, 2021
Very comfortable in humid weather. Bought one liked it so much I bought 2 more.
Date of experience: March 5, 2021
I love these leggings. Should have bought a small I instead but they are comfortable.
Date of experience: November 16, 2020
Hey, Sarah. We can have it exchanged to your preferred size! Send us a message with your order details through this link: http://m.me/shapermint
I had a problem which was sorted out with no quibbling - very happy with that.
Date of experience: November 19, 2019
The material is so stiff I feel like I am in a girdle... not comfortable
Date of experience: March 8, 2021
No worries, Shirley. We hope that you can give us a chance to make it right. We offer FREE exchanges. Please share via DM on this link your order number and email address, and we'll take care of it from there. http://m.me/shapermint
Item was NOT even close to size. Paid over $30 and was only refunded $20
Date of experience: February 19, 2020
Sorry about that, Sandra. We should've exchanged it for a new size for free. Also, for all returns, we charge a minimal refund fee and shipping fees are non-refundable. You may always check our return policy through our help center on our website.
Bought 3 for me and 1 for my Mom. About to buy her two more!
Date of experience: January 30, 2021
My i teams were to small they were very helpful will buy from them again
Date of experience: January 26, 2020
Love it! Fits great! Excellent quality!
I will most definitely shop here again and again!
Date of experience: February 1, 2021
I really loved it! Feels great on my skin and makes my clothes look better
Date of experience: May 15, 2020
This is a very comfy bra and it is durable. I will be buying more!
Date of experience: November 22, 2020
Bras, leggings and shapers are all quality items. Well made and very comfy. Love them!
Date of experience: March 22, 2021
Customer service will run around in circles then tell you there is nothing they can do! Stay away!
Date of experience: July 1, 2020
Allow us to make it up to you, Shauna. We'd love to know more about your experience. Can you tell us more about it? DM us your order details via this link: http://m.me/shapermint. Our Fit Experts are waiting to help you.
I loved it but it fit me a little big and was not tight like I needed... The item were great.
Date of experience: May 18, 2020
First order rec was MED too small for me
Second order to replace 1st ord ordered XL but receive MED again?
Date of experience: September 12, 2020
Oh no! Please, let us take care of this, Brenda. To get us started, please send us a chat using this link. Thanks! http://m.me/shapermint
Delivery was quick and the fit was good! I also like the color but may get a bigger size next time.
Date of experience: March 5, 2020
It really is comfortable and the fit is perfect. It makes me look like I have lost a lot of inches.
Date of experience: August 12, 2019
Did not hold nothing in... I got the right size... will not RECOMMEND this product to anyone
Date of experience: January 2, 2020
So sorry to hear that the compression didn't work as expected, Lola. We'll surely assist you. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.
Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!
Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.
Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.
Exactly as our promise and we're happy that we're able to live it up to you, Sherrye. If there's anything, just let us know, okay? Stay dashing!