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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user sherryep2
Canada
2 reviews
0 helpful votes
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March 2nd, 2021
Verified purchase

The bra I got was so comfortable. I definitely could even sleep with it on!

Date of experience: March 2, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Exactly as our promise and we're happy that we're able to live it up to you, Sherrye. If there's anything, just let us know, okay? Stay dashing!

Thumbnail of user dianea484
New Jersey
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

Product and customer service were wonderful. I had one problem and it was handled perfectly.

Date of experience: January 23, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Your satisfaction means everything to us, Diane! Thanks for your sweet feedback.

Thumbnail of user dalec242
New Jersey
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

Love it. So comfortable. I have never had a bra fit and feel so good

Date of experience: June 21, 2020

Thumbnail of user jodilynm
Michigan
1 review
0 helpful votes
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November 9th, 2020
Verified purchase

I received my products in a very short time! They fit perfectly and very comfortable!

Date of experience: November 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Awesome! Glad to know it fits, Jodilyn. Join our Brand Ambassador Program. If you're interested about the awesome perks—know more and sign up here: http://shpmint.com/ambassador

Thumbnail of user marthar301
Connecticut
1 review
0 helpful votes
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August 27th, 2020
Verified purchase

This bra supports well and is very comfortable! I ordered 2 and am not disappointed

Date of experience: August 27, 2020

Thumbnail of user bethp272
New Jersey
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

I could live in these leggings! So happy I purchased both the black and navy!

Date of experience: March 6, 2021

Thumbnail of user nancyb1787
Florida
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Very comfortable in humid weather. Bought one liked it so much I bought 2 more.

Date of experience: March 5, 2021

Thumbnail of user sarahk761
Missouri
1 review
0 helpful votes
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November 16th, 2020
Verified purchase

I love these leggings. Should have bought a small I instead but they are comfortable.

Date of experience: November 16, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Hey, Sarah. We can have it exchanged to your preferred size! Send us a message with your order details through this link: http://m.me/shapermint

Thumbnail of user paulines160
GB
1 review
0 helpful votes
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November 19th, 2019
Verified purchase

I had a problem which was sorted out with no quibbling - very happy with that.

Date of experience: November 19, 2019

Thumbnail of user shirleys392
Florida
3 reviews
0 helpful votes
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March 8th, 2021
Verified purchase

The material is so stiff I feel like I am in a girdle... not comfortable

Date of experience: March 8, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

No worries, Shirley. We hope that you can give us a chance to make it right. We offer FREE exchanges. Please share via DM on this link your order number and email address, and we'll take care of it from there. http://m.me/shapermint

Thumbnail of user sandrab1244
Pennsylvania
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Item was NOT even close to size. Paid over $30 and was only refunded $20

Date of experience: February 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Sorry about that, Sandra. We should've exchanged it for a new size for free. Also, for all returns, we charge a minimal refund fee and shipping fees are non-refundable. You may always check our return policy through our help center on our website.

Thumbnail of user jillw287
New Hampshire
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

Bought 3 for me and 1 for my Mom. About to buy her two more!

Date of experience: January 30, 2021

Thumbnail of user berylt7
Australia
1 review
0 helpful votes
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January 26th, 2020
Verified purchase

My i teams were to small they were very helpful will buy from them again

Date of experience: January 26, 2020

Thumbnail of user juliek413
Texas
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Love it! Fits great! Excellent quality!
I will most definitely shop here again and again!

Date of experience: February 1, 2021

Thumbnail of user lizc166
Texas
1 review
1 helpful vote
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May 15th, 2020
Verified purchase

I really loved it! Feels great on my skin and makes my clothes look better

Date of experience: May 15, 2020

Thumbnail of user kalyciah
Idaho
1 review
0 helpful votes
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November 22nd, 2020
Verified purchase

This is a very comfy bra and it is durable. I will be buying more!

Date of experience: November 22, 2020

Thumbnail of user lindaj974
Arkansas
1 review
0 helpful votes
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April 5th, 2021
Verified purchase

Bras, leggings and shapers are all quality items. Well made and very comfy. Love them!

Date of experience: March 22, 2021

Thumbnail of user shaunam45
Utah
1 review
0 helpful votes
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July 2nd, 2020

Customer service will run around in circles then tell you there is nothing they can do! Stay away!

Date of experience: July 1, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Allow us to make it up to you, Shauna. We'd love to know more about your experience. Can you tell us more about it? DM us your order details via this link: http://m.me/shapermint. Our Fit Experts are waiting to help you.

Thumbnail of user mariac877
Texas
2 reviews
0 helpful votes
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May 18th, 2020
Verified purchase

I loved it but it fit me a little big and was not tight like I needed... The item were great.

Date of experience: May 18, 2020

Thumbnail of user brendal492
Canada
1 review
0 helpful votes
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September 12th, 2020
Verified purchase

First order rec was MED too small for me
Second order to replace 1st ord ordered XL but receive MED again?

Date of experience: September 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Oh no! Please, let us take care of this, Brenda. To get us started, please send us a chat using this link. Thanks! http://m.me/shapermint

Thumbnail of user paulac472
District of Columbia
1 review
0 helpful votes
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March 5th, 2020
Verified purchase

Delivery was quick and the fit was good! I also like the color but may get a bigger size next time.

Date of experience: March 5, 2020

Thumbnail of user carolynw210
Ohio
1 review
0 helpful votes
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August 15th, 2019
Verified purchase

It really is comfortable and the fit is perfect. It makes me look like I have lost a lot of inches.

Date of experience: August 12, 2019

Thumbnail of user cherylk339
South Carolina
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

Feel much more confident in the way I look! It totally takes care of my tools that I have! Look mu

Date of experience: June 21, 2020

Thumbnail of user lolap34
Texas
1 review
2 helpful votes
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January 5th, 2020
Verified purchase

Did not hold nothing in... I got the right size... will not RECOMMEND this product to anyone

Date of experience: January 2, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So sorry to hear that the compression didn't work as expected, Lola. We'll surely assist you. Please send us a message via our Facebook page, or email us at hello@shapermint.com with your order details. Thank you.

Thumbnail of user lorij212
Texas
1 review
0 helpful votes
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May 23rd, 2020
Verified purchase

It work just like the commercial says it will, I love it I have a dress I wanted to wear but couldn't from the weight I gained but now it fit perfect

Date of experience: May 23, 2020

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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