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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 64.5%
Positive
40
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user angelal334
Minnesota
1 review
0 helpful votes
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February 3rd, 2020
Verified purchase

It's what I imagine it would be when I put on my shapermint.

Date of experience: February 3, 2020

Thumbnail of user sylviep13
Canada
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Very good customer service. They made sure I got exactly what I wanted.

Date of experience: February 4, 2020

Thumbnail of user krisl96
Florida
1 review
0 helpful votes
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May 15th, 2020
Verified purchase

Customer service is awesome. Answers very quickly. Size large fits and is comfortable.

Date of experience: May 15, 2020

Thumbnail of user tondab5
Mississippi
1 review
0 helpful votes
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July 9th, 2020
Verified purchase

Well its okay I get my stuff on time an its always wright

Date of experience: July 9, 2020

Thumbnail of user veroniques14
Canada
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

Shipping was fast. Really happy of the experience. The bra is so comfortable!

Date of experience: March 17, 2021

Thumbnail of user audriannag2
North Carolina
1 review
0 helpful votes
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May 17th, 2020
Verified purchase

I have only been using the band for a couple of weeks and have already noticed a difference.

Date of experience: May 17, 2020

Thumbnail of user jeanb553
Illinois
1 review
0 helpful votes
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October 9th, 2020
Verified purchase

This is the best bra I have ever owned. It is comfortable, supportive and the straps don't slip.

Date of experience: October 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Ooh! Thanks for the review and we're so happy that you love your shaper bras, Jean! Would you like to help us spread the love by becoming one of our brand ambassadors? You just have to fill out the form on this link if you're interested https://shapermint.com/pages/ambassador

Thumbnail of user dionnee5
Canada
1 review
0 helpful votes
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August 19th, 2020
Verified purchase

Always deliver on time. That is why I love shopping with you guys. I love my shape wear.

Date of experience: August 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for leaving a feedback, Dionne. Don't forget that we’re just a DM away at http://m.me/shapermint should you need assistance, okay? Stay awesome!

Thumbnail of user evad272
New York
1 review
0 helpful votes
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December 19th, 2020
Verified purchase

They are very comfortable and keep me kept in! I love that they dont roll up on me.

Date of experience: December 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Perfect! We knew you'd fall in love with them too, Eva! Join our Brand Ambassador Program and spread the love! Sigh up here: shpmint.com/ambassador.

Thumbnail of user patriciaj658
California
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

I needed to order a size larger, which I highly recommend, and they shipped them to me fast!

Date of experience: December 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Thanks for the wonderful feedback, Patricia! Stay safe and awesome.

Thumbnail of user irenep125
Florida
1 review
0 helpful votes
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March 14th, 2021
Verified purchase

I like the item, just wish you had a built in bra
I have sewn in cups myself

Date of experience: February 10, 2021

Thumbnail of user ayannab8
Florida
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

The bra I bought for my mom she loved it her how it fit on her upper body

Date of experience: February 12, 2021

Thumbnail of user angelab1264
Indiana
1 review
0 helpful votes
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February 14th, 2021
Verified purchase

Needed something to hold the girls up and be able to wear all day. These did the trick.

Date of experience: February 14, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Yaaas! We're glad to know that you're happy with your purchase, Angela! Stay amazing!

Thumbnail of user tereses4
Oklahoma
1 review
0 helpful votes
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March 30th, 2020
Verified purchase

I had ordered ordered the wrong size so when I called in they shipped a replacement right away!

Date of experience: March 30, 2020

Thumbnail of user carolc1142
Nebraska
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

I am happy with the fit and the price was great. Very satisfied with my purchases from Shapermint.

Date of experience: October 23, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We are happy to hear this, Carol. Join our Brand Ambassador Program. If you're interested, you may sign up here: shpmint.com/ambassador

Thumbnail of user lynng214
Florida
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

Love it. Would recommend it highly. Had a problem with my first order and they worked it out.

Date of experience: April 1, 2020

Thumbnail of user bethw376
Nebraska
1 review
0 helpful votes
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March 29th, 2021
Verified purchase

I have sent two responses and asked questions and have had no reply. Will not be ordering again.

Date of experience: March 29, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Apologies for that, Beth. We know your time is precious, and we'd love to make it up to you. Please DM us with your order details through this link. http://m.me/shapermint

Thumbnail of user ednaa42
California
1 review
0 helpful votes
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October 28th, 2020
Verified purchase

As a "full figure" woman, I appreciate a great fit. I bought 3 and will definitely buy more.

Date of experience: October 28, 2020

Thumbnail of user juliec1042
Arizona
1 review
0 helpful votes
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August 9th, 2020
Verified purchase

It did not support me or fit good. I gave it to my mom and she liked it.

Date of experience: August 9, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad that your mom like it, Julie. We're just concerned that it didn't fit goof on you. Allow us to check why and make recommendations too. Can you message us at http://m.me/shapermint, so we can better assist?

Thumbnail of user fayej27
Florida
1 review
0 helpful votes
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June 8th, 2020
Verified purchase

I love my new wireless bras with wider straps. The straps do not constantly fall off my shoulders.

Date of experience: June 8, 2020

Thumbnail of user theresas408
Indiana
1 review
0 helpful votes
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June 15th, 2020
Verified purchase

Customer service is great even if something is out of stock they'll make sure it's taken care of

Date of experience: June 15, 2020

Thumbnail of user teriep
Oregon
1 review
0 helpful votes
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November 8th, 2020
Verified purchase

I love the fit of my Shapermint leggings and shorts. My male friend says my butt looks amazing!

Date of experience: November 8, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's what we aimed for, Terie. Now that you fell in love with it, let them witness your sweet victory. Be one of our next Brand Ambassador. Feel free to learn more and sign up here if you’re interested: shpmint.com/ambassador
Stay awesome! ❤️

Thumbnail of user virginiam390
California
1 review
0 helpful votes
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September 21st, 2020
Verified purchase

I have purchased two items so far and I am really pleased with the comfort and overall benefits.

Date of experience: September 21, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Glad to hear you are pleased with your shapewear, Virginia. You can also be a great fit to become our next Brand Ambassador. Click this link to learn more: shpmint.com/ambassador

Thumbnail of user annk260
Iowa
1 review
0 helpful votes
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July 28th, 2020
Verified purchase

You won't believe you have it on! Great service and a great price. I will be ordering more!

Date of experience: July 28, 2020

Thumbnail of user donnae428
Alabama
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

Love the comfort but the band is a little tight. Seems different than the first one I have

Date of experience: January 26, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'd love to take a closer look at it, Donna. Please send us a DM with your order details so we can quickly sort things out. Our Fit Experts are waiting to help you. Here's the link: http://m.me/shapermint.

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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