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    Shapermint

Shapermint

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Overview

Shapermint has a rating of 3.3 stars from 7,345 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shapermint most frequently mention customer service, wrong size, and comfortable bra. Shapermint ranks 2nd among Underwear sites.

  • Service
    336
  • Value
    324
  • Shipping
    349
  • Returns
    226
  • Quality
    317

This company responds to reviews on average within 17 days

Positive reviews (last 12 months): 63.9%
Positive
39
Neutral
3
Negative
19
View ratings trends
144
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How would you rate Shapermint?

Reviews (7,345)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1177) right size (91) shaper shorts (70) phone number (19) credit card (30) order number (12)
Thumbnail of user annetten41
Illinois
1 review
0 helpful votes
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May 26th, 2020
Verified purchase

Ordered online and it was very easy. Received my package within a week and very happy with it.

Date of experience: May 26, 2020

Thumbnail of user sandraa401
Colorado
1 review
0 helpful votes
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May 24th, 2020
Verified purchase

Very comfortable and washes up beautifully! I bought a black, white and beige bras and I love them!

Date of experience: May 24, 2020

Thumbnail of user tinab532
New York
1 review
0 helpful votes
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September 13th, 2020
Verified purchase

I put it on and put my finger through it. It was to small.
But it's ok. Thanks

Date of experience: September 13, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Worry not, Tina. We're here to get this sorted out. We'll send your the size that's right for you absolutely for free and won't leave you behind. Please send us a DM via Facebook using this link, shpmint.com/ambassador, to get us started.

Thumbnail of user rebeccab754
Kansas
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

I have been enjoying the way they fit. I just wish I had the money to buy more.

Date of experience: June 1, 2020

Thumbnail of user kathyc694
Australia
1 review
0 helpful votes
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December 12th, 2020
Verified purchase

Easy and quick!
The process was so great and the products so awesome I've shared it with everyone!

Date of experience: December 12, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

That's so nice of you, Kathy! Thanks for spreading the love and word about us. You take this farther by joining our Shapermint Crew! Learn more and sign up through this link: shpmint.com/ambassador.

Thumbnail of user patc414
Canada
1 review
0 helpful votes
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October 29th, 2020
Verified purchase

I am mostly satisfied with the leggings. I just wish they were as soft as the shorts are.

Date of experience: October 29, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Don't worry, Pat, we offer a 100% fit guarantee and free exchange within 60 days. We also offer other shaping leggings from our marketplace. Let us help you get a better replacement, please send us a DM at http://m.me/shapermint

Thumbnail of user tracyv84
Florida
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

I was able to do a replacement hassle free and I was allowed to donate the item that I couldnt fit

Date of experience: April 27, 2020

Thumbnail of user shakiaf1
New York
3 reviews
0 helpful votes
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April 30th, 2020
Verified purchase

I love how my shape wear fit my body. I would recommend to people to order from them.

Date of experience: April 30, 2020

Thumbnail of user angelag905
Australia
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

I found the true kind bra to be the most comfortable non wire bra I have ever used.

Date of experience: February 26, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We'll let the team know about this, Angela. Thanks for sharing and see you on your next purchase!

Thumbnail of user loisz5
Pennsylvania
1 review
0 helpful votes
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December 26th, 2019
Verified purchase

I had no problem with this product. This product is very good. I use it all the time.

Date of experience: December 26, 2019

Thumbnail of user audreys244
Florida
1 review
0 helpful votes
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February 27th, 2020
Verified purchase

Bras fit and hold around but no way to adjust the straps so no support or way to hold you up.

Date of experience: February 27, 2020

Thumbnail of user susanp923
Connecticut
1 review
0 helpful votes
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June 21st, 2020
Verified purchase

I love the comfort and softness of the bra, I wish the straps were wider for more support

Date of experience: June 21, 2020

Thumbnail of user mariselal11
Texas
1 review
0 helpful votes
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December 17th, 2020
Verified purchase

I love it. It doesn't feel uncomfortable. I can wear it all day without feeling out of breath

Date of experience: December 17, 2020

Thumbnail of user leighs97
New Zealand
1 review
0 helpful votes
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August 31st, 2020
Verified purchase

Through the it was going to have hook to do up at the back.
But you have to pull it over your head

Date of experience: August 31, 2020

Thumbnail of user dorothyh396
Washington
1 review
0 helpful votes
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June 11th, 2020
Verified purchase

I returned my order 6 weeks ago and still NO REFUND! $ 40.00. RETURN MY MONEY. LOOK UP MY ORDER, LOOK AT THE RETURN AND GIVE ME MY MONEY!

Date of experience: May 31, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

Let us check the status of it, Dorothy. Please send us a message through this link with your order number http://m.me/shapermint.

Thumbnail of user belindap31
Florida
1 review
0 helpful votes
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April 26th, 2020
Verified purchase

At first I look at it and said there no way I can fit them. But when I tried them it was fantastic

Date of experience: April 26, 2020

Thumbnail of user dawnb1310
Michigan
2 reviews
0 helpful votes
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January 23rd, 2021
Verified purchase

Good customer service. Nice product. Will order again. Good fit.

Date of experience: January 23, 2021

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

We're excited for you, Ruuuuth! Thanks and stay amazing!

Thumbnail of user ritad117
Michigan
1 review
0 helpful votes
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May 6th, 2020
Verified purchase

It was great, my item was delivered on time and it fit so well

Date of experience: May 6, 2020

Thumbnail of user emilyh390
GB
1 review
0 helpful votes
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April 9th, 2020
Verified purchase

Wonderful and comfortable to wear good to wash
Thank you

Date of experience: April 9, 2020

Thumbnail of user marketaw
Germany
1 review
0 helpful votes
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February 28th, 2020
Verified purchase

Very friendly customer support. Very quick delivery. Good quality bras.

Date of experience: February 28, 2020

Thumbnail of user susanp763
Arkansas
1 review
0 helpful votes
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March 20th, 2020
Verified purchase

The first time I washed my bra I lost two hooks in the dryer.

Date of experience: March 19, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So sorry the hooks of your shaper bra came off, Susan. We don't really recommend using dryers on shapewear since it's best to hang them dry. We do offer free exchanges though so send us a DM on Facebook and we'll take care of you. Here's the link http://m.me/shapermint

Thumbnail of user karlar81
California
1 review
0 helpful votes
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May 16th, 2020
Verified purchase

It is just as advertised. Comfortable and I look as well as feel fabulous

Date of experience: May 16, 2020

Thumbnail of user allisonb195
South Carolina
1 review
0 helpful votes
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May 15th, 2020
Verified purchase

Great product, great price, fast shipping!
Third purchase from Shapermint.

Date of experience: May 15, 2020

Thumbnail of user gladysn14
Washington
1 review
0 helpful votes
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May 19th, 2020
Verified purchase

I love everything about all the products I have tried.

Date of experience: May 19, 2020

Thumbnail of user kimbac2
Florida
1 review
0 helpful votes
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September 7th, 2020
Verified purchase

It was very enjoyable, friendly Staffing, very polite and prompt

Date of experience: September 7, 2020

Thumbnail of user shapermintr
Shapermint R. – Shapermint Rep

So happy to hear this, Kimba! Thank you for your sweet feedback. Stay awesome!

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From the business

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!

Business History

Hey, we get it: we're beautiful just the way we are. But bodies are ever-changing. Some of us have post-kid tummies. A couple of us lost a ton of weight and feel self-conscious about our excess skin. Sometimes we're going through an all-you-can-eat phase. Other times, life gets in the way of our gym routines. But, mostly, our bodies are telling the story of our entire lives - and, sometimes, we're just not up for it.

Shapermint was created by these women: women who sometimes need a little (or a lot) of help to get that extra oomph in their step, to get their inner light to shine through, to be brave. And there’s no shame in that. No shame in that at all.

Company Representative

Thumbnail of user jerlr
Jerl R.
Customer Service
Typically responds within 17 days

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